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Thompson Lexus Doylestown

Doylestown, PA

3.7
99 Reviews

50 W Swamp Rd

Doylestown, PA

18901

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Showing 99 reviews

June 15, 2016

Delightful car purchase experience An absolutely delightful experience from start to finish. I thought we got tremendous service when my husband purchased his Mercedes last year at Eur More

by jandee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Leier
Jun 20, 2016 -

Thompson Lexus Doylestown responded

jandee - Thank you so much for your feedback! We're thrilled to hear about your experience with John, Dave and Chris, and we hope you enjoy your new vehicle!

February 26, 2016

Caveat Emptor I was initially happy with my shopping experience. Made a deal on a new ES 350 and put down $500 deposit. I told them up front I was arranging my own More

by pse
Recommend Dealer
No
Employees Worked With
Peter Palma
Mar 03, 2016 -

Thompson Lexus Doylestown responded

pse - We did not mean to insult you. You are correct that the salesperson you dealt with is no longer with us. Please know that we were not trying to deceive you; it was human error and a misunderstanding of the program. Bottom line - we should have known exactly how the rebate program worked. Thank you for acknowledging that our General Manager resolved the issue for you in less than thirty minutes

June 03, 2015

Excellent service and very professional salesman I purchased my second Lexus RX 350 a few weeks ago. I absolutely loved my 2011 version. My salesman was Wayne Habersham on this purchase. Mr. Haber More

by Lawyer1993
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wayne Habersham
Jun 10, 2015 -

Thompson Lexus Doylestown responded

Thank you so much for taking the time to write this review. We are so happy to hear that Wayne was able to answer your questions. Enjoy your new RX!

May 30, 2015

Overall Great Experience As a first-time car buyer with no prior experience with Lexus', I felt comfortable discussing my concerns and needs with Peter. I had my eyes set on a More

by elizli
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter Palma
Jun 10, 2015 -

Thompson Lexus Doylestown responded

We are thrilled to hear that Peter was able to assist you with your new NX and that your first car buying experience was successful. Thank you so much for taking the time to write this review and welcome to the Thompson Family!

May 16, 2015

Great experience I was in the market for a new car/SUV unexpectantly and just happened to wander the Lexus lot after a service visit with another dealer. A lexus was More

by blueyezz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter Palma
May 19, 2015 -

Thompson Lexus Doylestown responded

We are so happy to hear of your purchasing experience with Peter and our dealership! Thank you for taking the time to write this review - enjoy your new NX!

May 06, 2015

Excellent experience We had the best experience recently with Linda Stigben and our salesman Peter Palma. They went over and beyond helping us with our new car. They truly More

by Cookie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter Palma and Linda Stugben
May 06, 2015 -

Thompson Lexus Doylestown responded

Thank you so much for taking the time to write this review. We hope you enjoy your new purchase!

May 02, 2015

Great Staff I very happy and satisfied with the services that I received at this dealer, they have a great excellent staff and kindly. I was at this dealer for 2 More

by saphier
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter Palma
May 04, 2015 -

Thompson Lexus Doylestown responded

Thank you for taking the time to write this review! We are happy to hear that Peter was able to assist you!

May 01, 2015

Great experience Bought a pre-owned GX460 from Peter Palma. He was great to work with and explained everything I needed to know. Would highly recommend Peter and the d More

by Jpz215
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Troy Stevenson and Peter Palma
May 04, 2015 -

Thompson Lexus Doylestown responded

Thank you very much for taking the time to write about your experience at Thompson Lexus. We are thrilled to hear that Peter and Troy were able to answer your questions - we hope you enjoy your GX!

February 14, 2015

excellent staff Totally excellent experience, we would definitely recommend this dealership to anyone in need of a Luxury Vehicle! Very friendly, clean dealership, c More

by Fred
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wayne Habersham
Apr 27, 2015 -

Thompson Lexus Doylestown responded

Thank you for your feedback, Fred!

July 04, 2014

Biggest crooks ever. Ok, guys, here's the deal. Left my car for service and they called back recommending and urging us to go ahead with the services we as a matter of f More

by Mochalka
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
George
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