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Thompson Lexus Doylestown

Doylestown, PA

3.7
99 Reviews

50 W Swamp Rd

Doylestown, PA

18901

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Showing 99 reviews

July 21, 2020

Peter Chan was great to work with throughout the entire process. I have always owned my cars but this time I wanted to lease since technology and safety features are rapidly evolving. Do I feel like I got More

by Savvy
Recommend Dealer
Yes
Employees Worked With
Peter Chan
Jul 22, 2020 -

Thompson Lexus Doylestown responded

Thank you for the 5-star review! We couldn't be happier to hear that Peter took good care of you here at Thompson Lexus Doylestown, and we will certainly let him know that you appreciate his help. We hope that you continue to enjoy your newly leased vehicle!

January 27, 2020

Giving 1 as 0 is not an option!Beware of business with Giving 1 as 0 is not an option! Beware of business with Thompson Lexus in Doylestown. I leased a car from them recently and the price they offered me More

by Priya M
Recommend Dealer
No
Employees Worked With
John
Jan 28, 2020 -

Thompson Lexus Doylestown responded

Priya- Please contact our General Manager, we are happy to review your transaction record from October 2019 when your new Lexus was delivered.

January 19, 2020

My service was done at Thompson Lexus. And you cannot change the people to rate. My service was ok, a little disappointing. I am in touch with Ryan Alderfer, though. These surveys should come from the co More

by GJF
Recommend Dealer
No
Employees Worked With
Steve Borghi, Service at Thompson Lexus!, Steve Borghi
Jan 23, 2020 -

Thompson Lexus Doylestown responded

Thank you for the review. We have been informed that you're in touch with our Service Manager, please contact Ryan if you would like to speak further.

January 02, 2020

Purchased Lexus RX350 from Thompson, Awesome experience! My wife and I purchased a 2020 Lexus RX350 F Sport this past week from Thompson Lexus. From the moment we walked in the dealership, it was the best e More

by jperkins98
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter Chan, Sharon Gigliotti
Jan 10, 2020 -

Thompson Lexus Doylestown responded

Thank you so much for this awesome review! We couldn’t be happier that Peter and Sharon provided you with a great car buying experience, we will share your kind words with them! Enjoy your new vehicle!

November 11, 2019

They Don't Like Recalls Make it easier to schedule a recall appointment. I called four times today. The first three times I was transferred to a dead line. the 4th time wa More

by shaffercfp
Customer Service
Recommend Dealer
No
Employees Worked With
Unknown in Service
Nov 13, 2019 -

Thompson Lexus Doylestown responded

Thank you for sharing your feedback regarding your recent visit to our dealership. We are currently reviewing your comments and if you would like to provide additional information please contact our Service Manager, Ryan Alderfer, 267-898-2673.

November 07, 2019

I just bought an Infiniti QX56 from Thompson Lexus. It was a very positive experience. Ryan McKinnon was my salesman. He did a fantastic job and was very thorough. If you need a good car look him up. More

by Scooch
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan McKinnon
Nov 08, 2019 -

Thompson Lexus Doylestown responded

Thank you so much for this awesome review! We couldn’t be happier that Ryan provided you with a great car buying experience, we will share your kind words with him! Enjoy your new vehicle!

May 07, 2019

Very unprofessional . Wayne emailed me a sticker of a new car and quoted me a price on the same email, $7,800 below MSRP. Compared to other dealerships his price was $15 More

by Anup Patel
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Wayne Habersham
May 14, 2019 -

Thompson Lexus Doylestown responded

Anup- We sincerely apologize for your experience. We are always striving to make sure that our customers are receiving the correct information and help when finding their ideal car. We do sometimes make mistakes and our team would like to make things up to you. We would appreciate the opportunity to discuss this further. Please call Marc Anderson at 215-345-1110 ext.2453

April 02, 2019

Superb Shopping and Sales Experience From the minute my wife and I entered the dealership, every phase of our experience was superb. Wayne H., our Sales Consultant, was very knowledgeabl More

by User-3c276e1c45
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wayne H., Chris H., Sharon G., George W.
Apr 05, 2019 -

Thompson Lexus Doylestown responded

John - Thank you for taking the time to leave us this wonderful review! We appreciate your kind words and look forward to seeing you soon.

November 19, 2018

Great Sale! Steve C- sales and Sharon G-Finance, Mark manager very great to work with! Also love the cookies 🍪. They strived to make a sale and push numbers for More

by brittanysaraf
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sharon G, Mark, Steve C
Nov 19, 2018 -

Thompson Lexus Doylestown responded

Thank you for taking the time to leave us this review! We look forward to seeing you again soon.

October 05, 2018

Super sales experience Just wanted to say thank you to a great purchasing experience with Ryan McKinnon. Ryan went out of his way to advise us on the purchase and make sure More

by mrp03
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan McKinnon
Oct 10, 2018 -

Thompson Lexus Doylestown responded

Thank you for your kind words! We will share this with Ryan and hope you are still enjoying your vehicle.

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