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Thompson Lexus Doylestown

Doylestown, PA

3.9
100 Reviews

50 W Swamp Rd

Doylestown, PA

18901

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Showing 100 reviews

July 04, 2014

Biggest crooks ever. Ok, guys, here's the deal. Left my car for service and they called back recommending and urging us to go ahead with the services we as a matter of f More

by Mochalka
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
George
June 13, 2014

Friendly & Courteous but not willg to take the extra Step Bought 2 used certified Lexus cars 1- Had trouble immediately with squeaking brakes. Was told it was normal since they were new brakes After bring More

by Barry09
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Joe
Jul 01, 2014 -

Thompson Lexus Doylestown responded

I truly am sorry to hear that you were not satisfied with your experience at our dealership. Our customers are our #1 priority, and I'd like the opportunity to make things right with you. Please contact me directly at 215-345-1110 x2315. Sincerely, Dan Checchia, Thompson Lexus Service Manager

March 28, 2014

Great Experience Just leased a new ES 350. It was hassle free experience with a smooth negotiation process. Ryan was great to work with. Very friendly and knowledga More

by JohnEhmann
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan McKinnon
April 29, 2013

I brought my mom to the dealership to find a new vehicle for her that was safer than the one she was currently driving. Ryan met us on the lot and help us through the entire process. Instead of shopping a More

by matt_l79
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan McKinnon
April 12, 2013

I have my car in for a 30,000 mile service and an inspection. First call I get is they are offering a detail for 199 with car mats. I figure, why not, with an extra set of mats, its not a bad de More

by scollopy
Price
Recommend Dealer
No
Employees Worked With
Jillian
April 04, 2013

I entered dealership with the intent to purchase a $55,000 vehicle and felt I was being "hustled." I had researched the vehicle of interest using three sources - NADA, Edmonds and KBB - in order to d More

by 1234Sadly
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
sales manager
December 01, 2012

Charles was respectful and knowledgeable about the car we were driving and made the test drive very enjoyable. He also made the buying of a car a pleasant and fun experience. I would definately go back to hi More

by pmalewitz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charles K
June 04, 2012

Horrible, horrible, horrible, saw a Honda Pilot on their site and called to verify that it was still available. My husband spoke with Joseph who took his number and called him back to let me know it is stil More

by oakaziz
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Joseph M
November 20, 2009

My wife had an SC430 when I met her and after we started dating/got married, I saw to it that the cars in the household got to the dealer for maintenance as needed. This was my first experience with a lux More

by jds248
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Cannot remember
November 07, 2003

I have purchased over ten vehicles from this dealer, and have always been given an excellent deal.<br>I find the service writers to be competent, and knowledgeable although a tad pushy at times. they have a More

by wmb523
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
George / Service
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