Thompson Hyundai
Baltimore, MD
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Loan officer was disappointing. When I went to purchase the car I was told my best rate is 2.9%. When I picked the car up 3 days later, I got a 2.2% rate from the same dealership When I went to purchase the car I was told my best rate is 2.9%. When I picked the car up 3 days later, I got a 2.2% rate from the same dealership More
My ENTIRE experience at Thompson was amazing. Rich is absolutely the best. He truly made my dream come true. I literally have ZERO complaints. Don't think twice, just GOOOOOO see Rich Steelman... Rich is absolutely the best. He truly made my dream come true. I literally have ZERO complaints. Don't think twice, just GOOOOOO see Rich Steelman.... More
Rich is an awesome salesperson that handled our car purchase very well. Based on what we were looking for, he new right where to point us to. The team at Thompson took care of us and we couldn't be hap purchase very well. Based on what we were looking for, he new right where to point us to. The team at Thompson took care of us and we couldn't be happier. More
Chris our dealer was great. He was honest and had answers to all my wife and my questions 👍 He was honest and had answers to all my wife and my questions 👍 More
Pretty easy going process all the way through, they could be a little more flexible on prices. I would probably have given at least 4 stars but their lot guy did a horrible job and the car smells like a dog be a little more flexible on prices. I would probably have given at least 4 stars but their lot guy did a horrible job and the car smells like a dog, I was told told when I stopped in the next day to drop the title for my trade off the regular person that cleans cars would be there and he would detail the car and shampoo the interior. That never happened, the salesman tells me after about 15 minutes its done but as most would know you can't detail a car in 15 minutes. All they did was spray some deodorizer in it and wiped a dirt spot off the headliner and after a few day the car smells again. They also owe me a key fob that was supposedly ordered the day I bought the car about a week ago but I still don't have that key fob, with that said I know certain items that places don't normally keep in stock and have to order are taking a little extra time to get. All in all they are pretty decent, but there is definitely room for improvement. More
Great service, very friendly and professional. I'll be a lifetime customer. Thank you Bob! See you soon for my oil change. I'll be a lifetime customer. Thank you Bob! See you soon for my oil change. More
Excellent service. Attentive, timely and polite. All questions answered. Very fast and easy process. No complaints. Attentive, timely and polite. All questions answered. Very fast and easy process. No complaints. More
They were super helpful and gave me all the information that I need to be informed and successful with my new vehicle. that I need to be informed and successful with my new vehicle. More
Very honest and helpful employees. Made the car buying process (even at a time like this) very easy Made the car buying process (even at a time like this) very easy More