Thompson Hyundai
Baltimore, MD
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Fantastic visit! Needed a new car and got exactly what I asked for for a fantastic price. Chris Bowen was friendly, professional, and humorous through the entire trans Needed a new car and got exactly what I asked for for a fantastic price. Chris Bowen was friendly, professional, and humorous through the entire transaction. Will absolutely recommend to a friend and if need be will go back for my next car. Couldn't be happier! More
Hundai review Chris compared a couple different scenarios for different vehicles to help me get the car that best fit my needs and my life style and my preferences Chris compared a couple different scenarios for different vehicles to help me get the car that best fit my needs and my life style and my preferences More
Great service James Harris was great 8n helping me find my grand daughter the car of her dream.I real appreciate him for it all.He is like a second family to us now James Harris was great 8n helping me find my grand daughter the car of her dream.I real appreciate him for it all.He is like a second family to us now and I will never buy from anywhere else More
Dean Place Review 1/11/17 See my previous comments. I really enjoyed my experience with Thompson & Chris Bowen. This is my 3rd Hyundai (Sonata, Tucson & Elantra). Tough to b See my previous comments. I really enjoyed my experience with Thompson & Chris Bowen. This is my 3rd Hyundai (Sonata, Tucson & Elantra). Tough to beat the warranty, performance & service! More
very good! Excellent, experience in every detail of purchasing our new car. I highly recommend this dealership to anyone who values good customer service.Chris o Excellent, experience in every detail of purchasing our new car. I highly recommend this dealership to anyone who values good customer service.Chris our Salesperson walked us through with professionalism and patience. A Very relaxing experience. the Whole team seemed to work together in making sure I was satisfied. More
Satisfied We were extremely satisfied with our sales person. He had a great personality,very professional and very nice.Would definitely recommend Mike to our We were extremely satisfied with our sales person. He had a great personality,very professional and very nice.Would definitely recommend Mike to our friends intererested in buying a vehicle More
Quick and easy I went in, told them what I wanted and what type of budget I had. Not, only was I able to get what I wanted but I got a lot more that still fits my bu I went in, told them what I wanted and what type of budget I had. Not, only was I able to get what I wanted but I got a lot more that still fits my budget. Thank you for everything! More
Great customer service From the moment I walked in the door everyone was really friendly. I knew going in exactly want I wanted and the budget I wanted to stay at. James did From the moment I walked in the door everyone was really friendly. I knew going in exactly want I wanted and the budget I wanted to stay at. James did not push me to see anything over budget, which was great because I have been to other dealerships who quickly like to take you to the most expensive car, which is a waste of time for everyone involved. The paperwork didn't take long either. Very smooth process. More
Helpful, but we couldn't meet where we needed. Over the past week I had worked with Bryan extensively to try and get me in the car I wanted. Sadly, We tried really hard to get me into the car I wan Over the past week I had worked with Bryan extensively to try and get me in the car I wanted. Sadly, We tried really hard to get me into the car I wanted, but we couldn't really make it happen. While Brian was very helpful in trying to get me in the car. It just wasn't happening. The main problem here was the dealership and the lack of transparency. I come in looking at the holiday prices on the website which are very deceptive, unless you are a veteran college grad who drives for Uber. So I'm looking at a 17k dollar car, and next thing I know we are talking in mid 20k mark with little to no features. After discussing what I wanted my payments to be around and how I couldn't go past 60 payments or my financing would be higher and how much i had to throw down, we negotiated a lower price, but it just wasn't gonna work. I was really hoping to end my search for a car here at Thompson Hyundai, drive away with a new car before Christmas and hopefully make Brian a sale. Ultimately, it was a no go. Less to do with Brian and more to do with the dealership. They also pretty much hold back on the free tv advertised with discounts on the car without making it apparent upfront. All the deception aside and the aggressive (I mean that in a good way) sales manager above Brian, I still recommend this dealership. Brian was very good about taking his time explaining the features of the car and the math behind the sale and where we could or couldn't meet. He also provided me and my mother with beverages and held the door for us. More
Stellar Service Mr. James Harris was an excellent salesperson, and knowledgeable resource. He provided an honest, personable and professional experience. He spent ti Mr. James Harris was an excellent salesperson, and knowledgeable resource. He provided an honest, personable and professional experience. He spent time focusing on the personal interaction as well as the buying process. I previously received poor service from another Hyundai dealership, and Mr. Harris was a breath of fresh air. Overall Mr. Harris is a credit to the Thompson Automotive company and I highly would recommend him to any prospective buyers. More