Thompson Hyundai
Baltimore, MD
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,520 reviews
Awesome Customer Service & Delivered As PROMISED I was so pleased with my shopping experience at Thompson Hyundai that I have been telling everyone about them. It was efficient and pleasant right fro I was so pleased with my shopping experience at Thompson Hyundai that I have been telling everyone about them. It was efficient and pleasant right from the start. I spoke to Betty Jo on the phone only a few minutes after completing an online application. She set me up with an appt. for the next day after getting me pre-approved for a purchase. The next day I met my salesperson, Sam, who was the ABSOLUTE BEST that I have ever worked with over 15 years of car purchases. He was friendly, efficient, encouraging and genuinely helpful. I don't have the best credit, but they worked with me to get it done. My deal was completed that first day and there were not any surprise fees. I got a 10 yr warranty and Sam set me up for my first maintenance appt. before I even left the dealership! Then, he has called TWICE to check on my experience with the new car. Love this place. I will definitely purchase from them again. More
2017 Sonata purchase It was a very smooth and easy experience. I truly appreciate everything!!! and I LOVE the car, as do my boys! :-) Thank you so very much for the ex It was a very smooth and easy experience. I truly appreciate everything!!! and I LOVE the car, as do my boys! :-) Thank you so very much for the excellent treatment and service. More
My favorite dealership I have purchased 3 of my last 4 Hyundais from Sam Gibson. I consider him reliable and trustworthy. He is also genuine and well informed. I have purchased 3 of my last 4 Hyundais from Sam Gibson. I consider him reliable and trustworthy. He is also genuine and well informed. More
Best Dealership Sam is the best sales person I have ever met and please .I hope you guys no it and appreciate him . Ya for Sam glad he is back Sam is the best sales person I have ever met and please .I hope you guys no it and appreciate him . Ya for Sam glad he is back More
I've always loved Thompson My family and I have purchased many vehicles from Thompson. Hopefully I keep this one long enough to pay it off and not trade it in for yet another ne My family and I have purchased many vehicles from Thompson. Hopefully I keep this one long enough to pay it off and not trade it in for yet another new Hyundai model! I love Thompson Hyundai! More
Love my new car ! This dealership has a good atmosphere and the employee that I worked with help me decide on what I wanted to get. I have already recommended him and This dealership has a good atmosphere and the employee that I worked with help me decide on what I wanted to get. I have already recommended him and the dealership to two people. More
happy customer my overall experience with Thompson was fantastic! I did mention to the sales person that I was a long time Jones buyer and was always pleased with my overall experience with Thompson was fantastic! I did mention to the sales person that I was a long time Jones buyer and was always pleased with all they have done on the past 3 cars I purchased with them. I was looking for a specific car that you did not have on the lot at the time and Brian did all he could to find and bring that car in for me to inspect then purchasing. :) Now I have not dealt with the service dept other then getting the paint protection so I can not write a lot about that...BUT... the gentleman that did the Zurich protection did a great job...he explained more about the product and was very pleasant. When the time comes I hope that my service experience will be just as accommodating. More
Excellant service. From the time I met Sam and explained my needs he was on top of it. He showed me what I was looking for and almost immediately we went for a test dri From the time I met Sam and explained my needs he was on top of it. He showed me what I was looking for and almost immediately we went for a test drive. I had a specific color that I wanted and he tracked it down and as promised had it waiting for me the next day. More
Service department was not good on customer service. But I had no cove but to leave it there, I couldn't take it anywhere else to sell. was not good on customer service. But I had no cove but to leave it there, I couldn't take it anywhere else to sell. More
5 star experience Everyone from the receptionist Jayda and the salesman Dominic to the sales manager Jim all exceeded my expectations will definitely return in the futu Everyone from the receptionist Jayda and the salesman Dominic to the sales manager Jim all exceeded my expectations will definitely return in the future and will recommend More