Thompson Hyundai
Baltimore, MD
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Happy BIRTHDAY!!! My mom is a customer but I felt the need to tell EVERYONE about our experience with Thompson Hyundai Sam Gibson actually called my mom today to wish h My mom is a customer but I felt the need to tell EVERYONE about our experience with Thompson Hyundai Sam Gibson actually called my mom today to wish her a happy birthday and not to bring up another dealer but my mom has been a loyal Honda driver for at least 15 years and last year decided to go to Thompson Hyundai last year not one year of her 15 years has ANYONE EVER called to wish her a happy birthday. This says a lot about a dealership because normally once you're sold a car they're normally done with you sorry to say but it's true. I would highly recommend this dealership for a future purchase to anyone!!! More
Wonderful!! Mike Pagliaro helped me finance a Hyundai Elantra today, he was great at answering all my questions with patience. He took his time to give me the bes Mike Pagliaro helped me finance a Hyundai Elantra today, he was great at answering all my questions with patience. He took his time to give me the best deal possible. I was extremely pleased at the level of customer care I received today at Thompson Hyundai. After going to MANY other dealers in the area where they tried many ways to make me pay way higher rates than my budget, it was a breath of fresh air when I found Mike who was understanding of my budget and was not being pushy just to make a sale. Highly recommend this place. Thank you for your help, Mike! More
Good Service My mom and I had a good experience looking around the deealer. Mike is a good person and very helpful on every question we ask. My mom and I had a good experience looking around the deealer. Mike is a good person and very helpful on every question we ask. More
Bad tires I had a problem with my tires when I went in for routine rotation the tires after 2 years were shot Mike Weatherman and Courtey did everything to help I had a problem with my tires when I went in for routine rotation the tires after 2 years were shot Mike Weatherman and Courtey did everything to help me out we went through the general manager Joe Lyons in which he took care of the problem no hassle they all were great I now have new tires and very satisfied I would highly recommend going back More
Amazing experience. I spoke with Mike over the phone, asking him if they had any 2018 Hyundai Elantra Sports. He told me they only had 1 however it was not the color I wa I spoke with Mike over the phone, asking him if they had any 2018 Hyundai Elantra Sports. He told me they only had 1 however it was not the color I wanted. I told him what color I would like. He gave me over to Frank, who I told what type of vehicle and color I would like. In no time Frank called me back and told me he found the car that I wanted at another dealership, and if I was interested he would secure the vehicle for me and have them bring the vehicle to their dealership. Frank and I went over the financing details over the phone, and we had agreed on the pricing, trade in, and financing details. I told him I would be right down. When I arrived they had the vehicle I wanted sitting at the main entrance of the building. To be honest they made it feel special and very welcoming, and they talked to me like they have known me forever. After I looked over the car and it was what he promised me. I was ready to sit down and start the paper work, which for me is always the worst part. However they had again some how made the entire process so completely painless and stress free. We did not have to go over any of the financial stuff again as we already discussed it, and they had me look over the numbers and ensure that everything was correct and matched what we talked about. They did not try to haggle me for anymore money, press the issue on any extend warranties nothing. It was amazing they did not pressure me to do anything, but instead they worked for me and met ALL of my request. Unlike other dealerships where I felt I had to please them. Thompson was the complete opposite and did everything that they could to ensure my happiness and my buying experience. All in all this was the best car buying experience I have ever had, and I would HIGHLY recommend this company to anyone and everyone. The employees were fantastic, respectful, helpful and most of all they got me exactly what I wanted with no hassle and smiles through the entire process. I will be back here for my next vehicle. If you plan on buying a Hyundai go here and get in touch with these employees. I am sure they will take care of all of your request as long as it is in with reason. They were fantastic. More
Good Experience I visited the dealership twice to get questions answered before deciding to buy. I did not feel pressured to buy. Mr. Harris was most helpful and tri I visited the dealership twice to get questions answered before deciding to buy. I did not feel pressured to buy. Mr. Harris was most helpful and tried to please. I have owned the car only 2 weeks but am happy with my decision. More
Truly Trustworthy Brian Thrift and Jim Waters went out of their way in every possible way to help me afford my new car. They are both truly trustworthy, empathetic and Brian Thrift and Jim Waters went out of their way in every possible way to help me afford my new car. They are both truly trustworthy, empathetic and genuinely decent men - helpful, knowledgeable and willing to listen. I was very lucky to find them and highly recommend this dealership. More
Thankful Customer. Greatest car buying experience ever. I’m very pleased and over joyed. Once I purchase I will definitely be back for another vehicle. Thanks Thompson Greatest car buying experience ever. I’m very pleased and over joyed. Once I purchase I will definitely be back for another vehicle. Thanks Thompson Hyundai at Merrit Bvld. More
Salesmanship Mike and Chris were awesome! They did everything that I wanted and have great customer rapport. Highly recommend them both. This was my third purcha Mike and Chris were awesome! They did everything that I wanted and have great customer rapport. Highly recommend them both. This was my third purchase at Thompson. More
Best experience I had the best experience with these 2 gentlemen. Very knowledgeable and friendly. Anyone i know looking for a car, this is where i would refer them a I had the best experience with these 2 gentlemen. Very knowledgeable and friendly. Anyone i know looking for a car, this is where i would refer them and as well as referring Jim and Brian More