Thompson Hyundai
Baltimore, MD
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Awesome Micheal was able to give me the car I wanted. I came in already knowing the car I wanted. Not once did he try to convince me to pick something else. T Micheal was able to give me the car I wanted. I came in already knowing the car I wanted. Not once did he try to convince me to pick something else. Then he also took care of my rental so I could drive of the lot in my brand new car. His service was great and fast. I was in and out. More
Customer satisfaction I came here with doubtful Hope's of getting a new car just from the last 2 weeks of looking . I was greeted from Kerry as soon as I got out of my tr I came here with doubtful Hope's of getting a new car just from the last 2 weeks of looking . I was greeted from Kerry as soon as I got out of my truck. After speaking with him and telling him my needs and what I was looking for , he told me he would take care of me and he did !! He has such a Great positive attitude the whole time and after 5hrs, taking me to ANOTHER dealership - I drove away in a brand new SUV !!! I had some issues but with the help from Kerry and Shawn they made it happen for me. More
The service representative He Tony was extremely helpful and very knowledgeable about my concerns at the time of the service. His pleasants were kind and he reassured that my s He Tony was extremely helpful and very knowledgeable about my concerns at the time of the service. His pleasants were kind and he reassured that my safety was most important. I left with great confidence as he shared his story how he had work done on his vehicle and it will make me feel so good in doing so. Nice guy and good conversation. More
awesome place to have work done on your car very clean, spacious, fair prices, honest assessment, great team to work with......thank you guys....even down to vanessa the young lady that answers very clean, spacious, fair prices, honest assessment, great team to work with......thank you guys....even down to vanessa the young lady that answers the phones, her tone is always the same, like she is smiling and willing to help you get to the correct team member. More
Car damaged while in shop Brought car in for problems with ignition cyclinder and an oil change. Received car back with a broken window motor. Was told on the telephone it wa Brought car in for problems with ignition cyclinder and an oil change. Received car back with a broken window motor. Was told on the telephone it was going up. I received my car back window would not stay up and was taped up with yellow tape. Looked like a crime scene. It will cost more than original problem to get fixed per estimation given at the time I got car back. I was advised that after all the car was nine years old and it was not their fault that it broke. I also had to keep calling. To find out when car would be finished. Told paperwork was still on Tony Martin’s desk and he would return my call. This was Friday. No return call. Saturday when I called. I was told Tony was off and paperwork still on his desk. Received a call around 2 pm and told car was finished. Was not told what my car looked like until I arrived to pick it up. Just digusted with the whole experience. More
Excellent Service I've been a customer at Thompsons for many years. Service is always good with friendly people at the front desks -- prompt service and very good at e I've been a customer at Thompsons for many years. Service is always good with friendly people at the front desks -- prompt service and very good at explaining what needs to be done and why. Waiting room is comfortable and clean. More
Happy with service I usually go to the same mechanic I've always gone to, but my mechanic was booked and I had an in-warranty issue so I took my car to a dealer for serv I usually go to the same mechanic I've always gone to, but my mechanic was booked and I had an in-warranty issue so I took my car to a dealer for service. The advisor I worked with gave me upfront and honest expectations for price and time estimate (and the estimate matched the outcome), and the dealer provided a free shuttle service to take me home while they worked on it and pick me up when they were done. Admittedly, I will still always prefer my normal mechanic because I'm a creature of habit, but I would definitely reccommend Thompson Hyundai service as reputable and reliable if you need your Hyundai worked on. More
Unsure of what you are asking for. Everything was great! This is about the 12th vehicle I have purchased from this dealership. They have always worked with me and my family. Thus we continue to take our busi This is about the 12th vehicle I have purchased from this dealership. They have always worked with me and my family. Thus we continue to take our business back to them. More
Always Good... No surprises Mike Hallet is always good to work with. Does a great job. My wife and I have been dealing with Mike for years. We don't even look at another deale Mike Hallet is always good to work with. Does a great job. My wife and I have been dealing with Mike for years. We don't even look at another dealership. More
Great service nice people I had an accident yesterday, got my car to Thompson and back in 1 day—there was no body work needed—service was fast and friendly. I had an accident yesterday, got my car to Thompson and back in 1 day—there was no body work needed—service was fast and friendly. More