Thompson Chrysler Dodge Jeep Ram of Baltimore

Professionalism + courtesy=satisfaction We have been dealing at Thompson for about 30 years. We keep coming back because we know we'll be treated fairly and get a great deal. Everybody is co We have been dealing at Thompson for about 30 years. We keep coming back because we know we'll be treated fairly and get a great deal. Everybody is courteous and friendly. We always deal with Kathy Mc Kinney. She's the best! We're not just customers to her;we're friends. Mel Smith impressed us, too. He gave us a great deal on an extended warranty. Edward Ashford even came out to help us transfer some heavy items from our trade -in to our new Journey. We tell all our friends to go to Thompson's dealerships. More

Charles is very nice and was VERY helpful! All of my family comes here and I was referred to him by my brother because he said he’s the best! family comes here and I was referred to him by my brother because he said he’s the best! More

very Happy with our new Cherokee Edward Ashford was very good to work with. Once we agreed on vehicle style he worked with us on a reasonable.price. He didn't start high like a prev Edward Ashford was very good to work with. Once we agreed on vehicle style he worked with us on a reasonable.price. He didn't start high like a previous dealer we visited which lead to lengthy negotiations and we never agreed on price and features. And the financing with Frank Sansa was also quick and easy. Thank you all for a pleasant experience. More

I'm impressed with Alex Onassis and Leo, manager on helping myself and my wife on purchasing our car. Went on a day trip with the Chrysler's 300 and I was very happy with its performance. Alex was ve helping myself and my wife on purchasing our car. Went on a day trip with the Chrysler's 300 and I was very happy with its performance. Alex was very professional. Stick with it. You will benefit. Great Company. More

I had a wonderful experience at Thompson! Alex was very helpful and kind throughout the entire experience. He made sure that all questions were answered and that I found a car that fit my needs! helpful and kind throughout the entire experience. He made sure that all questions were answered and that I found a car that fit my needs! More

2020 Gladiator Launch edition I came in late on New Years day and purchased a 2020 Gladiator. I love the truck and it was a great experience working with Thompson's staff. Kathy I came in late on New Years day and purchased a 2020 Gladiator. I love the truck and it was a great experience working with Thompson's staff. Kathy McKinney was my salesperson and she was fantastic. She was very knowledgeable about both the vehicle and the process. She explained everything, answered all of my questions thoroughly and took care of the initial paperwork quickly. In finance I worked with Leo, and he was great too! The process was faster than any car purchase I have ever made before. I can't say enough about how the process was smooth and professional. I am a Ram and Jeep shopper and I will certainly think of Kathy, Leo and Thompson of Baltimore when I am in the market for my next vehicle! More

Worked well with me to get me out of a truck I did not much care for and into a truck a really do like. much care for and into a truck a really do like. More

They were able to install the part quickly Great customer service. We were able to drop off our vehicle the night before and pick it up the following afternoon. Great turnaround. Very efficient Great customer service. We were able to drop off our vehicle the night before and pick it up the following afternoon. Great turnaround. Very efficient. More

Excellent Customer Service! Everyone was friendly, professional, and truly interested in what we wanted. Kathy was patient and listened while offering several options for us inst Everyone was friendly, professional, and truly interested in what we wanted. Kathy was patient and listened while offering several options for us instead of telling us what she was going to do, and she offered us choices. We are very happy with our new Jeep Sahara, and the service we received at Thompson. Kathy McKinney, Greg Chilton, and Mel Smith were great and made us feel at home. We also had our new vehicle ready to go in less than an hour after we said "Yes, let's do this." More