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Thompson Chrysler Dodge Jeep Ram of Baltimore
Baltimore, MD
2,099 Reviews
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2,099 Reviews of Thompson Chrysler Dodge Jeep Ram of Baltimore
January 29, 2020
I've never had a problem with the guys at service or this dealership but this time I was lied too. I told Raynor that after about an hour of driving my truck it makes very bad squeaking noise. he left me a m dealership but this time I was lied too. I told Raynor that after about an hour of driving my truck it makes very bad squeaking noise. he left me a message saying that they drove the truck for an hour and found nothing which is an impossibility because the miles in and the miles out was a 1-mile difference. How can you drive the truck for an hour and only have a mile difference between miles in and miles out. (34,738-34,739) I don't even think they even checked whatsoever what's making the noise not even a visual check. I spoke with the service manager and he just said I'm sorry just bring it back in when it makes the noise that was about it More
by MACCARRONESAL
Verified CustomerEmployees Worked With
Raynor Dodd
January 29, 2020
Best experience purchasing a vehicle Once again, Kathy McKinney went above and beyond. She had everything ready when we walked in and we were headed home with our new vehicle in a very sh Once again, Kathy McKinney went above and beyond. She had everything ready when we walked in and we were headed home with our new vehicle in a very short time. She is very knowledgeable in what my wife and I desire in a vehicle. This was the second Jeep in two weeks that she assisted us in acquiring. Personally, I would prefer to deal with no one else when purchasing a vehicle. Thank you Kathy More
by Maryland's Medium
Employees Worked With
Kathy Mckinney, Leo Hojnowski
January 27, 2020
Great service unfortunately my issue returned and I will need to get my vehicle serviced again. I will have to call and make arrangements again need to get my vehicle serviced again. I will have to call and make arrangements again More
by DNEUMEISTER
Employees Worked With
Devon Duncan
January 27, 2020
BEST EXPERIENCE EVER!!! Hands down the best car buying experience I've ever had. Matt Lepke and the staff at Thompson are awesome. The transparent pricing that they offer m Hands down the best car buying experience I've ever had. Matt Lepke and the staff at Thompson are awesome. The transparent pricing that they offer makes the buying process so easy. I went to several other dealers and they could not give me the price that they offer online because I " didn't Qualify." I won't go any where else to buy vehicles from now on . Thanks again Thompson More
by Kristen
Employees Worked With
Leo Hojnowski, Matt Lepke
January 27, 2020
great experience Working with Matt was great. He was so friendly and extremely knowledgeable and answered every question we had. We will be coming back for sure. Working with Matt was great. He was so friendly and extremely knowledgeable and answered every question we had. We will be coming back for sure. More
by ravens4ever
Employees Worked With
Matt Lepke
January 27, 2020
Rich was so awesome! He made the process of buying a vehicle so easy and smooth. He was professional yet personable. I would highly recommend! vehicle so easy and smooth. He was professional yet personable. I would highly recommend! More
by jpiperlove
Employees Worked With
Rich Steelman
January 25, 2020
Quick After working all night shift for 12 hours. I am grateful for the expediency of my first Oil Change. Although the distance traveled is very far, kno After working all night shift for 12 hours. I am grateful for the expediency of my first Oil Change. Although the distance traveled is very far, knowing now what to expect it was worth the sacrifice. More
by Thankful 1
Employees Worked With
Jeff Tenebaum
January 25, 2020
Kathy was a real pleasure to work with very kind and pleasant I will call her again it’s very nice to talk to her berry helpful and very knowledgeable. Thank you for you service pleasant I will call her again it’s very nice to talk to her berry helpful and very knowledgeable. Thank you for you service More
by stovernatashia
Employees Worked With
Kathy Mckinney
January 24, 2020
I've always had great service whenever I bring my car in. Jim explains everything to me and goes out of his way to keep me informed on the status of my car. Jim explains everything to me and goes out of his way to keep me informed on the status of my car. More
by mcb102586
Employees Worked With
Jim Umpleby
