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Thompson Chrysler Dodge Jeep Ram of Baltimore

Baltimore, MD

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2,100 Reviews

124 North Point Boulevard

Baltimore, MD

21224

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2,100 Reviews of Thompson Chrysler Dodge Jeep Ram of Baltimore

February 06, 2020

Excellent service as usual from the guys in the service department. Recall on the vehicle and oil change handled in a timely manner. Thanks you. The new coffee machine is also a plus. More

by gatts
Recommend Dealer
Yes
Employees Worked With
Jim Umpleby
Feb 07, 2020 -

Thompson Chrysler Dodge Jeep Ram of Baltimore responded

We're so happy that you had a great experience during your recent visit - thanks for letting us know! We hope to work with you again!

February 05, 2020

Easy car buying experience Chuck was very helpful and made buying a new car stress free. He helped us find the perfect car for our families needs! Great customer service and I h More

by BeHindBlueEyez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Cadden
Feb 05, 2020 -

Thompson Chrysler Dodge Jeep Ram of Baltimore responded

We're so happy to hear about your outstanding experience with Chuck and our team! Thank you for letting us help you find the perfect new car, and congratulations on your new ride. We truly appreciate the recommendation and can't wait to help your friends and family find their dream cars!

February 05, 2020

They had what I wanted when no one else did! After visiting another area dealer, I was told that there were no regular cab, 4WD, 8 foot bed trucks in the state. Thompson had THREE of them on the More

by Toes65
Customer Service
Price
Recommend Dealer
Yes
Employees Worked With
Rich Steelman
Feb 06, 2020 -

Thompson Chrysler Dodge Jeep Ram of Baltimore responded

Thank you for giving us your valuable feedback. Thanks for giving us a chance to help you find the perfect new truck - we're so happy we had exactly what you were looking for. Congratulations and thanks for the incredible recommendation. Enjoy your new ride!

February 05, 2020

They kept me informed as to their plan of attack in resolving my problem and if that didn’t work their next step. The only problem I have is there is still that noise present when I stop but I plan on More

by BSTRING4708
Recommend Dealer
Yes
Employees Worked With
Devon Duncan, Raynor Dodd
Feb 06, 2020 -

Thompson Chrysler Dodge Jeep Ram of Baltimore responded

Thank you for taking a moment to let us know about your experience. We want to make sure that your concerns are addressed so please reach out anytime!

February 05, 2020

Staff was pleasant and representative took care of me. Even showed me the reason why they said I need new tires. He also gave me a printout of potential choices for my tires. More

by stacey865
Recommend Dealer
Yes
Employees Worked With
Raynor Dodd
Feb 06, 2020 -

Thompson Chrysler Dodge Jeep Ram of Baltimore responded

We’re thrilled you enjoyed your experience with our team! Thanks for leaving the positive review, we hope to see you again.

February 05, 2020

I was there to have my flat tire repaired. I was waited on right away, I received excellent service as well as a clear description on why the tire needed to be replaced. I called and ask about buying a che More

by SCRAPPYBEAR11
Recommend Dealer
Yes
Employees Worked With
Devon Duncan
Feb 06, 2020 -

Thompson Chrysler Dodge Jeep Ram of Baltimore responded

We're so grateful for this wonderful review. Thank you for giving us a chance to match prices. We truly appreciate your great feedback for our team and hope you will reach out if we can ever be of further assistance!

February 04, 2020

They are awesome people and very helpful. They make sure u understand everything that they talk to u about. Excellent customer service to a T. More

by CARAMEL198526
Recommend Dealer
Yes
Employees Worked With
Jim Umpleby, Jeff Tenebaum, Devon Duncan, Raynor Dodd
Feb 04, 2020 -

Thompson Chrysler Dodge Jeep Ram of Baltimore responded

This is wonderful to hear, and we cannot thank you enough for letting us know about your experience. We hope to work with you again so please reach out anytime!

February 04, 2020

Great employees. This is the only dealership I will purchase a car from. The service department was very helpful and the service that I received was pretty quick More

by CHIP-COPELAND
Recommend Dealer
Yes
Employees Worked With
Rich Steelman, Jeff Tenebaum
Feb 05, 2020 -

Thompson Chrysler Dodge Jeep Ram of Baltimore responded

It was such a pleasure working with you! We're so happy our team offered a smooth service experience, and we thank you for letting us know about your visit. Please reach out anytime you are in need of assistance!

February 03, 2020

Sensor replaced Salesman Edward was wonderful to work with, he helped me find the Jeep that I wanted with in the price range I was willing pay. Service department was More

by LSYLVIA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Umpleby, Edward Ashford
Feb 03, 2020 -

Thompson Chrysler Dodge Jeep Ram of Baltimore responded

Thank you for sharing this wonderful feedback with us! We are proud to provide you with the exceptional service you deserve! We greatly appreciate your business and look forward to continuing to support you in the future!

February 03, 2020

Excellent customer service. They made sure parts were available. Appointment was made for the following week. I brought the vehicle in and the warranty repairs were made professionally and in a timely ma More

by dfrancus
Recommend Dealer
Yes
Employees Worked With
Jim Umpleby
Feb 04, 2020 -

Thompson Chrysler Dodge Jeep Ram of Baltimore responded

We're so happy to hear that your experience went smoothly! Thank you for leaving this wonderful review and please do not hesitate to reach out if we can ever be of assistance in the future!

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