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Thompson Chrysler Dodge Jeep Ram of Baltimore

Baltimore, MD

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2,099 Reviews

124 North Point Boulevard

Baltimore, MD

21224

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2,099 Reviews of Thompson Chrysler Dodge Jeep Ram of Baltimore

November 09, 2020

My service experience was quick & inexpensive. The service team met and exceeded all of my expectations. Without an appointment, I was still able to get my car serviced very quickly. More

by aaronjstephens
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devon Duncan
Nov 09, 2020 -

Thompson Chrysler Dodge Jeep Ram of Baltimore responded

Thank you for entrusting us with your vehicle. We hope to see you again soon.

November 09, 2020

In my opinion Richard Steelman is the best salesman you've got he's all about making things convenient for the buyer and he thinks of everything he's one step ahead and it makes for the most Pleasant b More

by JFERR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Steelman
Nov 09, 2020 -

Thompson Chrysler Dodge Jeep Ram of Baltimore responded

Thank you so much for taking the time to share your experience with us. We'll be sure to pass along your kind regards to Richard.

November 09, 2020

I felt that the Service dept & management actually listened to me & researched the problem, especially after the problem did not totally respond to their first solution. I appreciated their willingnes More

by HARKERDEB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Lyons, Joe Sweitzer
Nov 09, 2020 -

Thompson Chrysler Dodge Jeep Ram of Baltimore responded

We work hard to provide the best possible service to our guests, and we're delighted to receive such positive feedback. Please don't hesitate to reach out if there is anything else we can assist you with.

November 09, 2020

Thanks Duncan for keeping me updated also send the pictures along with that helping me out with the pricing will be back again keep up the good work More

by MCOLLINS10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devon Duncan
Nov 09, 2020 -

Thompson Chrysler Dodge Jeep Ram of Baltimore responded

Thank you for the kind words! We truly appreciate your business.

November 09, 2020

Awesome customer service that kept me informed of the workings of my vehicle and the timeframe that the work would be completed. They went above and beyond what what’s required of them! More

by ADRIAN062011
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Tenebaum, Devon Duncan
Nov 11, 2020 -

Thompson Chrysler Dodge Jeep Ram of Baltimore responded

Thank you for taking the time to let us know about your visit! We're happy to hear that our team offered an accommodating and professional service experience. Please let us know if we can ever help out again!

November 08, 2020

No body's perfect/only Jesus the Christine people are very nice 👨 makes you feel at 🏡 tell all my friends.bless you call and be safe from the cv19 More

by mrcarter6382
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Lyons, Jim Umpleby, Calvin Reed Jr, Joe Sweitzer, Jeff Tenebaum, Devon Duncan, Greg Chilton, Frank Sanza
Nov 09, 2020 -

Thompson Chrysler Dodge Jeep Ram of Baltimore responded

Thank you for stopping by! We hope to see you again next time.

November 08, 2020

I spent $2,800 to have my car fixed. 3 days later the engine light is back on. I will be bringing it back in which is a major inconvenience. I’m hoping not to have to spend more money on the problem We More

by Lenware
Recommend Dealer
No
Employees Worked With
Jeff Tenebaum
Nov 09, 2020 -

Thompson Chrysler Dodge Jeep Ram of Baltimore responded

We're sorry to hear you've had such a frustrating experience. Your business means a lot to us, so if you ever have additional feedback, please don’t hesitate to reach out to us. Joe Sweitzer, Service Director, 410-282-9600

November 07, 2020

SUPERB, AMAZING, WONDERFUL, FRIENDLY!!!! I CAN GO ON AND ON. Charles was very caring and kept in touch with me! Made me feel important! Listened to what i wanted and needed! More

by hothead101166
Recommend Dealer
Yes
Employees Worked With
Greg Chilton, Charles Cadden, Frank Sanza
Nov 09, 2020 -

Thompson Chrysler Dodge Jeep Ram of Baltimore responded

We truly appreciate this wonderful review! Thank you!

November 07, 2020

The service is was ok. I waited 2hours for a oil change. They didn’t reset oil change indicator. Do better but I will be back soon. More

by bjustiniano6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jeff Tenebaum
Nov 09, 2020 -

Thompson Chrysler Dodge Jeep Ram of Baltimore responded

Thank you for bringing this to our attention. We will make sure such mistakes don't happen again. If you have any other comments or concerns, please don't hesitate to reach out. Joe Sweitzer, Service Director, 410-282-9600

November 07, 2020

This dealership offers quality products at a great price. I have purchased numerous vehicles from this location. Kathy Mckinney was an excellent sales person. Greg Chilton was also excellent and very eas More

by Carguy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathy Mckinney, Greg Chilton
Nov 09, 2020 -

Thompson Chrysler Dodge Jeep Ram of Baltimore responded

Thank you for your continued support! We're thrilled to hear you always have an exceptional buying experience with us!

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