Thompson Chrysler Dodge Jeep Ram of Baltimore
Baltimore, MD
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2,099 Reviews of Thompson Chrysler Dodge Jeep Ram of Baltimore
Like I said I was in and out within 1 hour best service ever I've been very happy so far with all the service I had from you just saying I was in and out within 1 hour and everything was very good thank you so I've been very happy so far with all the service I had from you just saying I was in and out within 1 hour and everything was very good thank you so much for your service aloha More
Thompson eh...price was decent that's about it The sale seemed to be a task that was an interruption to the day. Upon delivery nothing was explained further in regards to the controls, just basic i The sale seemed to be a task that was an interruption to the day. Upon delivery nothing was explained further in regards to the controls, just basic info during test drive. Features were mentioned but not demonstrated in their use. Vehicle could have been cleaner for the amount of manpower which was supposed to have been cleaning it. More
Oil Change I usually have the oil changed at this location because of the express lube in under an hour. 2 hours and 15 minutes later they were finally done even I usually have the oil changed at this location because of the express lube in under an hour. 2 hours and 15 minutes later they were finally done even though the service rep said it would be an hour. When I asked the service rep why it took so long he said “we are running behind today”. Then I get in my car to still have the floor mat and hang tag in the car and the driver’s seat was reclined all the way back. More
Awesome staff! Great experience! Rich is the most helpful, down to earth car salesman, which is hard to find. I couldn't have asked for a better experience when buying my new jeep. Rich is the most helpful, down to earth car salesman, which is hard to find. I couldn't have asked for a better experience when buying my new jeep. More
Appointment was meet and complete on timely manner Wonderful Service work and appointment was meet and work was Completely done Service work was done in a Chrysler Town and County 2011 repairs were don Wonderful Service work and appointment was meet and work was Completely done Service work was done in a Chrysler Town and County 2011 repairs were done to the Drivers side door lock and latch areas More
True Customer Service Same day (no appointment) oil change, in and out in under an hour... can’t say enough about Jim and the service team at Thompson! Same day (no appointment) oil change, in and out in under an hour... can’t say enough about Jim and the service team at Thompson! More
Honest & Upfront Gabe answered every question we had about buying new or used. Went over the best options available within our budget. We explained our current interes Gabe answered every question we had about buying new or used. Went over the best options available within our budget. We explained our current interest and the experience we had just had with another dealership. He laid out the deals available. Showed us both a new and used vehicle in our budget. We test drove both and then decided to go with the new 2018 Ram 1500 More
Awesome and Quick! Quick and easy transaction, great help with everything overall. Straight and to the point salesman! Couple of mistakes made in contract signing that m Quick and easy transaction, great help with everything overall. Straight and to the point salesman! Couple of mistakes made in contract signing that made me have to come back, but still a great experience. More
A1 Service Great Job. need more employees like him. he mentioned the awesome deal on oil changes that grabbed my attention. just overall an great employee with g Great Job. need more employees like him. he mentioned the awesome deal on oil changes that grabbed my attention. just overall an great employee with good energy. More
Great customer service Everytime I take my vehicle they never disappoint me. They get right to it and don't have me sitting for long hours. Very professional. Everytime I take my vehicle they never disappoint me. They get right to it and don't have me sitting for long hours. Very professional. More