Thompson Chrysler Dodge Jeep Ram of Baltimore
Baltimore, MD
Filter Reviews by Keyword
By Type
2,099 Reviews of Thompson Chrysler Dodge Jeep Ram of Baltimore
Rear end damage repair Car was returned to me in good timing but the trim on my driver side was not reinstalled I have had my car serviced at this location before the last t Car was returned to me in good timing but the trim on my driver side was not reinstalled I have had my car serviced at this location before the last time the cover for my belts was not reinstalled More
Auto Repair. I have owned and had my automobile serviced at numerous dealerships. This one without question is the best one yet. Words can't really describe the se I have owned and had my automobile serviced at numerous dealerships. This one without question is the best one yet. Words can't really describe the service and personal treatment I received by everyone in the service department. Especially a personal thank you goes out to Jim and Mike. You have a customer for life!!. More
Relaxed atmosphere and no overly pushy salespeople Being in the military I’ve been to a lot of dealerships in multiple states most of them gave off that creepy feeling of I’m about to get ripped off, Being in the military I’ve been to a lot of dealerships in multiple states most of them gave off that creepy feeling of I’m about to get ripped off, Even when I wasn’t the one looking for a car. I did not get that feeling here at all. I did feel rushed a little but I can’t really blame them for that as it was well past closing by the time we finished the purchasing process. After looking for about three months this dealership finally had a truck with most of the options i wanted at a fair price. They also gave me close to what was expected for my trade in. I had hoped to get 27k and expected to get 25k for it they ended up giving me right about 24.5k give or take a few bucks for it. More
Oil change/tire rotation/fuel injection service Service department is friendly and always has the work done in a timely manner. I will continue to take my Jeep Cherokee to Thompson throughout the li Service department is friendly and always has the work done in a timely manner. I will continue to take my Jeep Cherokee to Thompson throughout the life of the vehicle. More
Oil Change I took my car in for an oil change, I did not have an appointment. My service was very fast and I was satisfied with the results. The customer service I took my car in for an oil change, I did not have an appointment. My service was very fast and I was satisfied with the results. The customer service was excellent. I was in and out in 45 minutes. No hassles, and my oil change was free and they did not try to make me purchase anything. More
Great customer service Kathy is an excellent salesman, she totally understood our time limitations and promptly cooperated and kept us satisfied thank you very much and wish Kathy is an excellent salesman, she totally understood our time limitations and promptly cooperated and kept us satisfied thank you very much and wish you guys a lot of success More
I bought my car from this dealership. They talked me into extended warranty, I took my car there, to put a battery in my car, they charged me 285.00, I will not go back! Ridiculous!!! They talked me into extended warranty, I took my car there, to put a battery in my car, they charged me 285.00, I will not go back! Ridiculous!!! More
Great service. Warm and friendly people. Service people really were sympathetic to my problem and wanted to help and did. They test drove my car, recognize service. Warm and friendly people. Service people really were sympathetic to my problem and wanted to help and did. They test drove my car, recognize the problem and worked to resolve while arranging transportation. More
Horrible What happen to my car was caused by the company not tighten up my screws when they changed my oil. They going to tell me I hit something that is a bal What happen to my car was caused by the company not tighten up my screws when they changed my oil. They going to tell me I hit something that is a bald face like if I hit something I would have said I hit something because my car was going to get fixed any way. Car was shaking from the last time and still is shaking and my motor is louder with a new motor this is crazy I am not satisfied at all. More