Thomasville Toyota

Great experience We have a very positive experience purchasing our new forerunner. Omar was personalble and very knowledgable. He was also very patient and flexible wi We have a very positive experience purchasing our new forerunner. Omar was personalble and very knowledgable. He was also very patient and flexible with us. More

Excellent customer service This was our first time buying a car from this dealership and would definitely use it again and recommend it to others! Mike Crenshaw was our main sa This was our first time buying a car from this dealership and would definitely use it again and recommend it to others! Mike Crenshaw was our main salesman and was a pleasure to work with! We really appreciated his professionalism and that fact that he was NOT pushy or overbearing! He was patient and able to answer our questions and help us get the vehicle we needed! Jimmy Van Deilen was also very helpful with arranging our requested warranty! The dealership itself was very nicely setup to offer comfort to its customers! Thanks More

Nice and clean I love to come to Toyota and have our car serviced there. Their waiting room is the best. Fresh hot coffee, cold beverages, and complimentary donuts a I love to come to Toyota and have our car serviced there. Their waiting room is the best. Fresh hot coffee, cold beverages, and complimentary donuts and muffins. The wifi connection is always fast so if you're needing to do classes or business items, you still have that opportunity to do so while waiting. It was raining my last visit there and my car was brought to me vs me having to go at it in the rain. I really appreciated that. The servicing time was very reasonable as well. More

Updating 6 weeks post-sale/delivery of vehicle From the moment I was immediately greeted on arrival and made to feel welcome, I wanted buy from this dealership. The vehicle I had emailed about was From the moment I was immediately greeted on arrival and made to feel welcome, I wanted buy from this dealership. The vehicle I had emailed about was already waiting up front and I had zero time standing around waiting for service. Such a refreshing change. Negotiating the purchase was actually fun. The issues after the purchase: paid for certification and they certified the vehicle. Within the first month the battery died (they did reimburse me for the cost), the front windshield wipers had to be replaced, I still couldn’t operate the blue-Ray/dvd because there was no remote and there’s no other way to make the disc play past the menu screen without it (they agreed to order the remote and missing headphones weeks ago) and the vehicle temporary registration expired four days ago and Florida still has no record of the VIN. Annoyances that will be remedied, I’m sure, but there is a lack of responsiveness and now a doubt in my mind as to the certification inspection, because it should have picked up all the issues (except the registration). More

Team Toyota Justin was awesome very resourceful!!! Everyone I encountered was very helpful, friendly and just chipper!!! Working in customer service before I take Justin was awesome very resourceful!!! Everyone I encountered was very helpful, friendly and just chipper!!! Working in customer service before I take cs very seriously 😍 n I commend everyone!!! ( Chic-Fil-A has nothing on Team Toyota)🤣😍😘 More

Top notch Very friendly staff. The Salesperson(s) went above and beyond what I expected. Thanks! Went in wanting a new car - left driving one. Thanks guys. Very friendly staff. The Salesperson(s) went above and beyond what I expected. Thanks! Went in wanting a new car - left driving one. Thanks guys. More

Enjoyable wait time The. Parts and service managers were very quick to get your car to get you settled in for the wait time. I had a recall so I was very pleased with the The. Parts and service managers were very quick to get your car to get you settled in for the wait time. I had a recall so I was very pleased with the amount of weight time. Compared to last year they’re doing 100% better. More

Appointment time didn’t match time they worked on my car We had an appointment at 8:30, and when I made this appointment over the phone they suggested this was the best time for someone to wait on the car. T We had an appointment at 8:30, and when I made this appointment over the phone they suggested this was the best time for someone to wait on the car. Thankfully my husband had a ride, because they did not start working on my car until after 11. It was after 1 when he could pick it up. Had we known that, we wouldn’t have felt the need to have the car there by 8:30. It’s very difficult for those traveling out of town and missing work when appointments are not honored. More

Great service Routine service was handled efficiently and economically. I was in and out in about an hour during the morning rush hours. Questions were fully answ Routine service was handled efficiently and economically. I was in and out in about an hour during the morning rush hours. Questions were fully answered. More

The staff went out of their way to help and accomidate us. The Thomasville team gave us a great price for the used truck we bought and a great trade value for what we traded. We will be back again!!!!! The Thomasville team gave us a great price for the used truck we bought and a great trade value for what we traded. We will be back again!!!!! More