Thomas Nissan of Joliet
Joliet, IL
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After a week of having my new car I decided that I would finally write my review on Thomas Nissan. I set out on a car buying adventure with my father on the afternoon of August 29th, 2012. I was in need of finally write my review on Thomas Nissan. I set out on a car buying adventure with my father on the afternoon of August 29th, 2012. I was in need of a new car (used) as mine was no longer doing its job. Thomas is known for being very well lit, and I thought maybe we should go there first as its the closest to our house. We strolled in around 1pm and met Andy Duda ( our sales specialist) He explained the new sales model that Thomas adopted and instantly we both thought that we were awesome at haggling, and now our chance to argue was taken away as well as this thought in the back of our minds that we could get a better deal somewhere else. We went around Joliet to all the other dealers. Not a single person was able to show me anything in my price range that was remotely close to what I wanted. In the back of our heads was a cute orange/red 2010 Sentra that was the first car we really liked at Thomas- the warrenty was the second thing we couldnt stop thinking about. So we decided to go back and take her for a test drive. After driving her and having Andy explain everything to my father and I about the car and engine we were pretty much sold... Now my mother had to approve and I would finally have a new car!! We went back around 6 pm- my parents and I, and all decided that 1) we liked the car and 2) I was buying the car. We had all said that I was buying it and we were almost done with the purchase before we even realized that we were buying it. Very convenient, understanding, and sociable sales team- easy process, and best pricing. Ive already told multiple people to get their next car here because of the hassle free process- I would recommend Andy Duda and Thomas Nissan to anyone looking for a car-Andy was great to work with (despite the fact that I was tired and grumpy and my father had a car buyers ego that day) the only thing he couldn't do was convince my parents to let me have a snake. More
I liked that they listened to me and worked with me on the price of my car. I also like that the car although older comes with a warranty. I would definitely do business with them again and recommend th the price of my car. I also like that the car although older comes with a warranty. I would definitely do business with them again and recommend them to my family and friends. Wanda Quijano More
Thomas Nissan and their staff were very easy to work with and made it so easy. I don't buy that often and I am very pleased with how they handled the entire process from test drive to driving my new car hom and made it so easy. I don't buy that often and I am very pleased with how they handled the entire process from test drive to driving my new car home. I would very much recommend them to anyone. I did know what I wanted prior to entering the dealership, and got what I wanted, no pressure to look at other cars, or really no pressure at all, just excellent customer service! Their system of selling cars is new and different, and I think it will serve them well and any car buyer too! Thanks Thomas Nissan! Paul Townsend. More
Matt Richards was open and professional from the very first time I met him through the completion of my 2012 Armada purchase. I visited multiple times in order to make my decision and I always felt welco first time I met him through the completion of my 2012 Armada purchase. I visited multiple times in order to make my decision and I always felt welcomed. A big thanks to the whole Thomas Team, Matt, Ben, Mario and Steve. They took the time to get to know me and that matters as it is not just about the initial purchase. Thanks Guys! More
My experience with the Thomas Nissan staff was excellent. I dealt with Kevin Bombeck as my sales rep, Ben Rosenberg the sales manager and Mike Gors the general manager. Kevin took me through the entire car I dealt with Kevin Bombeck as my sales rep, Ben Rosenberg the sales manager and Mike Gors the general manager. Kevin took me through the entire car purchasing process. The dealership is no haggle so it was very easy working with Kevin. He was very knowledgeable and pleasant. Ben took me through the trade in process and explained in detail how he arrived at the trade in value. Mike introduced himself and asked how the car purchasing process was going. Since purchasing my vehicle, i have had both follow up calls and emails to make sure i am completely satisfied with my purchase and the dealership. A great sign of a company that wants to service their customers and succeed in the market does just that....follow up after the sales transaction. I would definitely recommend this dealership and the above employees to anyone wanting to experience: great service, great people and have a positive experience. More
Can't say this about many Car Dealers, Nice experience. I was impressed with the commitment of Chris and Jeremy to make my experience enjoyable. Great job Guys. Keep up the great attitudes..Coffee could have was impressed with the commitment of Chris and Jeremy to make my experience enjoyable. Great job Guys. Keep up the great attitudes..Coffee could have been fresher though. More
Everyone we dealt with during our purchase could not have been more professional. We were treated very well and all our concerns and questions were answered. Kevin Kargol spent quite a bit of his time last been more professional. We were treated very well and all our concerns and questions were answered. Kevin Kargol spent quite a bit of his time last Thursday explaining all the different functions and electronic components of the car. This is a lot to learn since we did not have all the electronics in our other car. We are happy with our purchase. Tom & Eileen Gill More
Chris Barrera was very helpful from the moment I walked through the door. I walked in with a budget and Chris helped me a find a car that would accomodate my personal needs and is great on gas milage. Even through the door. I walked in with a budget and Chris helped me a find a car that would accomodate my personal needs and is great on gas milage. Even though I left with a car different than what I had in mind when I got there, I am still ver satisfied with my vehical purchase. More
Joanna was very helpful and made the purchase of our Mitsubishi so easy. We went to the dealership with both kids and she was even taking care of them while we were discussing options and sighing docume Mitsubishi so easy. We went to the dealership with both kids and she was even taking care of them while we were discussing options and sighing documents with business manager. More
Al greeted us immediately, with a friendly smile he told us of Thomas Nissan's policy of no hassle, negotiations, bottom line pricing. It was such a pleasure dealing with a company who didn't play the game us of Thomas Nissan's policy of no hassle, negotiations, bottom line pricing. It was such a pleasure dealing with a company who didn't play the games of asking the manager dealing with all prices, finally coming up with the bottom line. We told Al what we wanted in the vehicle we wanted, and he went and got the very one we requested, right down to the color! He was knowledgeable in all issues, right down to the paper work, etc. All of the presonnel we dealt with was polite, helpful, friendly and understood everything we wanted, and was ready to comply. We did purchase a 2013 Rogue Nissan after going home and discussing all aspects, and are thrilled with everything on it that we wanted and needed, for the travel we plan to do in the future, Lord willing!! We plan to tell everyone who will listen of our experience with Thomas Nissan, and truly believe that if they decide to buy from them, they will be as thrilled with their new car as we are. More