Thomas Nissan of Joliet
Joliet, IL
Filter Reviews by Keyword
By Type
Showing 1,112 reviews
Over all our experiance ended well.Kevin was a good salesmen. due to a bad experience with Todd in the service dept two days in a row and inappropriate comments made we were left with a negative feelin salesmen. due to a bad experience with Todd in the service dept two days in a row and inappropriate comments made we were left with a negative feeling against the dealership. But Ben and Vince worked to change or view and made it end in the best possible way. We will return and recommend the dealership to people for sales only. Thanks Michael and Aimee Baist More
Kelsie was Amazing! It took me 2 days and three test drives to decide, and he never made me feel like I was taking too much time. Mike G introduced himself to me and they both made me feel like family! drives to decide, and he never made me feel like I was taking too much time. Mike G introduced himself to me and they both made me feel like family! My friend who was with me on the second day mentioned to Mike that another dealership had not been helpful in repairing his new car. Mike took my friend immediately to meet Charlie, and they scheduled a next day appointment to fix his car, which had been purchased at a different Nissan dealership! Kelsie, Mike, and Charlie created 3 lifelong customers! More
My wife and I decided to come in and take a look at the Rogues in stock. At first, we decided we would just do the “parking lot inspection” on our own because we didn’t want to deal with a pushy salesperso Rogues in stock. At first, we decided we would just do the “parking lot inspection” on our own because we didn’t want to deal with a pushy salesperson, as we were simply browsing and did not want to be rushed into a sale. One of your salespeople, Matt, approached us and asked if we had any questions, to which we quickly replied no thanks. After a while, he must’ve noticed that we might’ve had questions after all, and he approached us again and stated that he would be happy to answer any questions we had, with NO OBLIGATION. After suggesting that we take a test ride to fully appreciate the Rogue, we were amazed at his friendliness and knowledge as he explained all the features available. Matt made us feel comfortable and we will definitely recommend Thomas Nissan to others who are interested in purchasing a vehicle. More
We were very satisfied with our recent car buying experience at Thomas Nissan. Their policy of offering one low price with no negotiations streamlined the buying process. We were treated in a very experience at Thomas Nissan. Their policy of offering one low price with no negotiations streamlined the buying process. We were treated in a very friendly and respectful manner by our salesman, William Sammauro. He was very knowledgeable and capably explained everything we needed to know in making this important decision. We would highly recommend Thomas Nissan to anyone looking to purchase a new vehicle. More
I had a wonderful experience with the dealership as a whole. All of the staff that we encountered from our initial salesman Mario to the general manager to the salesman that sold us the car Kelsie was g whole. All of the staff that we encountered from our initial salesman Mario to the general manager to the salesman that sold us the car Kelsie was great! They were very friendly, very informative, and very polite and I couldn't have asked for anything more. We have been in the market since the summer and we are delighted that we purchased our investment from you! I would definitely come back in the future! Thanks! More
Great freindly people at Thomas Nissan, got a great price for my new Nissan Altima. Would recommend this dealership to anyone looking to buy a new car. for my new Nissan Altima. Would recommend this dealership to anyone looking to buy a new car. More
My experience at Thomas Nissan was the best ever! Their one low price made it easy for me. They did not take advantage of me and their personnel was very professional. Thanks Jose & Mike;) one low price made it easy for me. They did not take advantage of me and their personnel was very professional. Thanks Jose & Mike;) More
We purchased our vehicle from Matt and were very pleased with the process. We stopped by on long road trip home, and left with the truck a few hours later. All employees treated us great. with the process. We stopped by on long road trip home, and left with the truck a few hours later. All employees treated us great. More
I brought my car for service and Nicole treated me with so much respect. She made sure to answer all of my questions and help me with all of my needs. The dealership and there staff was very polite. I reco so much respect. She made sure to answer all of my questions and help me with all of my needs. The dealership and there staff was very polite. I recommended this dealership for service and to buy a car from. I cannot stress how happy I am with Thomas Nissan. 5 stars all the way. More