
Thomas Nissan of Joliet
Joliet, IL
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We were in the market to replace our 2003 Altima. Had the car in last year for work, liked the dealership. Went over to check out models and prices. It was a no hassle experience. Prices are on the vehic car in last year for work, liked the dealership. Went over to check out models and prices. It was a no hassle experience. Prices are on the vehicle. Our salesperson, Phil Morell, answered all questions. We decided to purchase. Everyone we worked with, was very professional. It was a very good experience. More
Guys were very pleasant and on top of their game. Very enjoyable experience. They treated a customer like they would have wanted to be treated. enjoyable experience. They treated a customer like they would have wanted to be treated. More
Chris was very attentive, patiently answered clearly all questions we had. He gave us some time and space to think or talk when needed. Not pushy and have a great deal of knowledge of the car that we were i questions we had. He gave us some time and space to think or talk when needed. Not pushy and have a great deal of knowledge of the car that we were interested in. It was an enjoyable shopping moment and most importantly we are satisfied with the car that we bought. Overall it was a great experience. More
First and foremost was the price with no hassle. Second the sales help of Ruperto and Phillip. Even as talking to them and finding out they are fairly new they were so much help. I can't thank them enough. the sales help of Ruperto and Phillip. Even as talking to them and finding out they are fairly new they were so much help. I can't thank them enough. I would have pruchased my car anyway but with thier help it was sooner and smoother. Even after I had the car for a few days Ruperto called and emailed me to see if everything was ok with the car. Can't forget the lifetime warranty, I plan to own my Rogue for a long time, hope I won't use it but I know its there if anything happens. One last thing, thanks to all for there help in getting the right car because I LOVE MY ROGUE!!!! More
By far, purchasing a car at Thomas Nissan of Joliet has been the most awesome experience ever! Ethan Quinn is an excellent representative. He provided the most wonderful experience and customer service. He been the most awesome experience ever! Ethan Quinn is an excellent representative. He provided the most wonderful experience and customer service. He made sure I was completely satisfied with my purchase and that the car was what I needed. Although, my day was spent at the dealership he made sure I was well taken car of and even offered to buy me lunch! I really appreciated this awesome customer experience! More
Wayne Baker? @ the gang you people are the best i will came back to you and tell all my friends and family tankyou again for the nice selection tankyou again came back to you and tell all my friends and family tankyou again for the nice selection tankyou again More
Thomas Nissan in Joliet is great. Excellent customer service. My salesman Wayne Baker was great also he made the purchase process so smooth, no hasselings which was great. It felt like I've known him fo service. My salesman Wayne Baker was great also he made the purchase process so smooth, no hasselings which was great. It felt like I've known him for years. I will recommend all my friends and family to Thomas Nissan. I am loving my Nissian Rouge I purchase last Saturday. Wayne Baker(You rocks). Thanks again! Proud Customer, Carita D. More
This was the fastest, friendliest, easiest, best car deal I’ve ever made. All of the sane model cars were parked in a row, so comparison was easy. No commission sales with no haggle pricing make it easy. I’ve ever made. All of the sane model cars were parked in a row, so comparison was easy. No commission sales with no haggle pricing make it easy. Everyone was respectful and truly wanted me to have the proper car for my needs. This was a pleasant way to do business. More
well, i'd been looking for a 2 seat convertible for some time now, and couldn't find the car i wanted with the options i wanted. i searched many different dealers for about six weeks. i stopped in t some time now, and couldn't find the car i wanted with the options i wanted. i searched many different dealers for about six weeks. i stopped in to thomas nissan of joliet to take a look around. there were several 370z cars on the lot, but only one was a convertible, and it was an automatic (wanted a manual transmission/ different options) and i didn't like the color. i planned on getting out of there before i got mobbed/ pressured by the sales staff to buy something on the lot (like the other dealers i visited.) salesman matt richards approached me, and without being overbearing, asked me what i was interested in, and offered to locate a car that was right for me. to make a long story short, the exact car i wanted, with the options and color i wanted, was on the lot in a day. i recieved a phone call from matt, asking me to come in at my leisure and see if the car located would work for me. 2 hours later, a (great) price was agreed upon, i got top dollar for my trade-in, and i drove home in my new car. thanks to matt for working so hard to make this transition quick, and unlike other dealers, painless. from the owner (who insists on meeting and shaking hands with every buyer) to the sales manager ben, matt, who made buying a car a piece of cake, and the efficient, knowledgable finance manager steve gramera, this is a truly professional, well organized customer-friendly dealership. they'll get my repeat business, as well as endorsements to my friends. sincerely, Greg L. More
To us,Thomas Nissan is a clean, welcoming dealership. Al, our salesman, was courteous, friendly & helpful. Sal was much the same. It was relaxing to work with Steve, financial mgr. Also, we watched th Al, our salesman, was courteous, friendly & helpful. Sal was much the same. It was relaxing to work with Steve, financial mgr. Also, we watched through the showroom window how meticulous the man was who cleaned up our Rogue for us to drive away in. We were impressed with all of them. We would be pleased to recommend Thomas Nissan to people we know, and hope that Thomas would get another sale or more through us. We look forward to our new vehicle being serviced there, and will be happy to return to such a relaxing, clean and friendly dealership. We will enjoy our new Rogue. Paul & Carol Mastrangeli ") More