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Thomas Nissan of Joliet

Joliet, IL

4.4
1,117 Reviews

1427 North Larkin Avenue

Joliet, IL

60435

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Showing 1,117 reviews

February 08, 2020

I went to Thomas Nissan today and Peter helped me out. He was very professional and helpful. I only leased before this but he helped me make my first purchase. He helped me get the best deal I could and work More

by nkampenga
Recommend Dealer
Yes
Employees Worked With
Peter Sakleh, Peter Sakleh
Feb 14, 2020 -

Thomas Nissan of Joliet responded

Thank you so much for writing in about our dealership and staff. Congratulations on your new vehicle purchase, we know you are going to love it from the first mile to the last. Come back and see us again soon!

January 28, 2020

Horrible Customer Service The worst customer service went to drop off my car for service had call the day before to set up appointment was told to go in drop off my car and a w More

by Catarinaortiz12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Name not in list
Jan 31, 2020 -

Thomas Nissan of Joliet responded

Thank you for the feedback on your experience at our dealership. We sincerely apologize for the level of service you received. We always strive to provide customers the best experience possible and understand your frustration with this situation. We apologize for the inconvenience this has caused you and thank you so much for taking the time to bring this issue to our attention.

January 24, 2020

I went to Thomas Nissan looking to replace my 2015 Altima. Peter and Cort were very professional and attentive. They even went so far as to pull up multiple cars to have my 12 year old daughter sele More

by Cairo.chris
Recommend Dealer
Yes
Employees Worked With
Peter is not listed here., Peter Sakleh, Courtney Bell, Dimitri Kametas, Eddie Abuasabeh
January 17, 2020

I went to Thomas Nissan today and leased my second Rogue. Cortez Bell and Peter Sakleh were very helpful and knowledgeable about getting my first lease squared away and getting me into my new car. I have bee More

by T.Coleman
Recommend Dealer
Yes
Employees Worked With
Cortez Bell and Peter Sakleh, Peter Sakleh
Jan 24, 2020 -

Thomas Nissan of Joliet responded

Thank you for your kind words! We are glad Cortez and Peter were able to help you find your second Rogue. Thank you so much for being a valued customer and shopping with us. It means a lot to us that you would write such a kind review about our staff and dealership. We cannot wait for you to come back and see us again soon!

January 15, 2020

By far the best experience I've had. Yousef was so patient and explained everything. I haven't owned a Nissan since 97 so this was a completely new model for me and I left feeling comfortable, knowing More

by Robin Phelps
Recommend Dealer
Yes
Employees Worked With
Colin Galvin, Yousef Hasan, Eddie Abuasabeh
Jan 16, 2020 -

Thomas Nissan of Joliet responded

Yay! We love hearing that, Robin! We are so glad you had the best experience at our dealership. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. It is great that Yousef was able to help you find exactly what you needed. Thank you for the kind words about our staff and dealership. We really appreciate the support. Come see us again soon!

January 08, 2020

Deceptive Sales Tactics WARNING TO POTENTIAL THOMAS NISSAN CUSTOMERS--In 2016 I bought a 2011 Escalade with 53,000 miles on it from Thomas Nissan of Joliet. Well here it is t More

by ljpzoso75
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Alex
Jan 10, 2020 -

Thomas Nissan of Joliet responded

Thank you for the feedback on your experience at our dealership. We sincerely apologize for the level of service you received. We always strive to provide customers the best experience possible and understand your frustration with the situation. With feedback like yours, this helps us identify areas for improvement. Thank you so much for taking the time to bring this issue to our attention.

December 10, 2019

Im overjoyed at our experience here. I've been in the business so I know how things work. We were super upside down and we came up with a plan to get my wife (who is a double amputee) a car that will wor More

by GLC
Recommend Dealer
Yes
Employees Worked With
Sergio Martinez
Dec 11, 2019 -

Thomas Nissan of Joliet responded

Woo! We love hearing that! Thank you for taking the time to review your experience. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We are so glad you had a great experience at our dealership and were able to get exactly what you needed. Come see us again soon!

December 10, 2019

Peter Sakleh was very helpful and knowledgeable about the process. He made it seamless and I would recommend him if you're in need of a car. More

by elunningham
Recommend Dealer
Yes
Employees Worked With
Peter Sakleh
Dec 11, 2019 -

Thomas Nissan of Joliet responded

Thank you for the recommendation! We are so glad Peter was able to make the car process run seamless. Thank you for being a valued customer. We cannot wait for you to come back and see us again soon.

November 15, 2019

I wanted to be optimistic about my experience however now I see I was just being gullible. I recently got a vehicle from here and Thomas Nissan of Joliet has completely swindled me. I know that on average pe More

by steadmond
Recommend Dealer
No
Employees Worked With
Jesus Valdez
Dec 11, 2019 -

Thomas Nissan of Joliet responded

We apologize for the inconvenience this has caused you. Please contact our service manager (Richard Drejcek) to address this issue further at 815-741-5353.

October 08, 2019

I have purchased a couple vehicles from them that I got great deals on and honestly my sales lady Virgilie was mys reason for returning to buy a second vehicle & refer a few friends. Overall its just like More

by D.G.
Recommend Dealer
Yes
Employees Worked With
Virgilie Bredy
Oct 18, 2019 -

Thomas Nissan of Joliet responded

Thank you for your review. We are happy Virgilie was able to take care of your needs. We are glad you had a great experience and hope you continue doing business with us.

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