
Thomas Nissan of Joliet
Joliet, IL
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I just bought my first car ever! I had such a great experience at this dealership. The relaxed environment and no pressure from staff was very appreciated! experience at this dealership. The relaxed environment and no pressure from staff was very appreciated! More
Very enjoyable buying experience. No hassle. Found the car that matched what I was looking for. The pricing was clear, where all discounts were clearly identified as well as the available rebates. All fea car that matched what I was looking for. The pricing was clear, where all discounts were clearly identified as well as the available rebates. All features and options of the car were explained by David, and he made sure that the car was ready for me the same day. More
I contacted Thomas Nissan regarding a 2005 Ford ranger that they had for sale. I dealt with Chris Barrera. The reason I was interested in this vehicle was due to the low mileage. (only 48,500 miles) The v that they had for sale. I dealt with Chris Barrera. The reason I was interested in this vehicle was due to the low mileage. (only 48,500 miles) The vehicle was priced below N.A.D.A. value by $1,500.00. Chris was very polite and was able to answer all my questions. We stated discussing a time to test drive the vehicle and the only time I could come in was a Thursday. This was Chris's day off. He decided to come in on his day off to complete the process. (Dedication!) After a quick test drive I decided to purchase this truck. After the loan documents were signed Chris went to gas up the truck for me. There was a problem with a broken gas cap. The service department immediately ordered a new gas cap for me. They got it in about an about an hour and I was on my way. I ended up leaving my garage door opener in the vehicle I traded in. Contacted Chris he offered to personally drop it off at my job. That is truly great service. More
They were extremely friendly and the overall customer service was outstanding. Nothing comparable in other dealerships. Ethan was exceptionally accommodating throughout the entire process. I'm very happy service was outstanding. Nothing comparable in other dealerships. Ethan was exceptionally accommodating throughout the entire process. I'm very happy with the purchase. More
I really did enjoy purchasing my new vehicle at Thomas Nissan of Joliet. Matt was wonderful to work with, he was very kind and a genuinely nice man. He was knowledgable and answered all of our questions. Nissan of Joliet. Matt was wonderful to work with, he was very kind and a genuinely nice man. He was knowledgable and answered all of our questions. I had actually visited a competitors Nissan dealership the previous day and left due to the poor service I received. Thanks to the great staff at Thomas I was able to leave a satisfied customer in my brand new Nissan Rogue! I would definitely recommend Thomas Nissan to anyone interested in making an auto purchase. More
We had a great experience with Thomas Nissan. Matt was a great help throughout the process. The only negative I can think of was it would have been nice to drive away with a full tank of gas, rather than ha great help throughout the process. The only negative I can think of was it would have been nice to drive away with a full tank of gas, rather than half a tank. But that's just a minor point as we love the car we got and got it at a very good price. More
i had a great experience. Al did a fantastic job and made sure i got exactly what i wanted with my car. everyone was very friendly and willing to do what they could so that i enjoyed my experience. as a firs sure i got exactly what i wanted with my car. everyone was very friendly and willing to do what they could so that i enjoyed my experience. as a first time car buyer i am very happy i chose to go to nissan rather than buy from another dealer. i enjoyed the no haggling, stress free environment they created and their warmth and willingness to make it a great experience. More
Everything went smoothly and great for buying my first new car. Everyone was very nice and I got to pick a nice and safe car for my daughter and I. Thank you guys for everything you have done to make my f new car. Everyone was very nice and I got to pick a nice and safe car for my daughter and I. Thank you guys for everything you have done to make my first experience with you guys great. More
We purchased a car from Matt on May 24, 2013. We had previously been loyal Saturn customers. Matt made us feel right at home. No pressure. Friendly. he followed up the next day to make sure everythi previously been loyal Saturn customers. Matt made us feel right at home. No pressure. Friendly. he followed up the next day to make sure everything was good (and it was). I will buy another car from Matt. More
Im giving a great review to Mr. Martinez beause his a very friendly and understandale person i explain to him what i was looking for and the price range i would of like to be at. He showed me exactly wha very friendly and understandale person i explain to him what i was looking for and the price range i would of like to be at. He showed me exactly what i was looking for and in my price range he explain everything that he could do for us to drive out with the car of my dreams he didnt hide anything from us. All around he's a great sales men and person i would recommend him to everyone. More