Thomas Nissan of Joliet

I have bought quite of few new automobiles in my life time, and even a couple of cars at Thomas, but I have never had a better experience. Matt did a terrific job with the limited time we had to do the time, and even a couple of cars at Thomas, but I have never had a better experience. Matt did a terrific job with the limited time we had to do the deal. He was prepared and very professional along the way. Al in financing also did a great job explaining the papers I was signing. Hats off to the new management, this way of selling cars is the Best way I have seen to this point. Best Regards, Mike Madej 630-674-6244 More

Our family purchased 2 new Nissan's in the last few weeks and Wayne Baker was our salesman. He was very accommodating and stayed very late to help us. I will recommend Thomas Nissan and Wayne Baker t weeks and Wayne Baker was our salesman. He was very accommodating and stayed very late to help us. I will recommend Thomas Nissan and Wayne Baker to anyone I know that is looking for a car. Everyone at the dealership was so kind to help me find the right Rogue and I couldn't be happier. Thanks to everyone at Thomas and especially Wayne Baker for putting up with me. Thanks again. More

As recent college graduate with no previous credit history, I was having a hard time finding a good interest rate for a car (new and used). Not only that, but I also felt like other dealerships do not history, I was having a hard time finding a good interest rate for a car (new and used). Not only that, but I also felt like other dealerships do not take people in my situation very seriously either. However, that was not the case at Thomas Nissan, where Jose and Ethan were very friendly and professional, in addition to being very knowledgeable in their field. They both were super patient and always followed through during the entire process of the sale. I am very happy with my purchase. More

I went in to get a new car and I had a GREAT experience. I would definitely recommend anyone to go see these people if you need a new car. Will showed us the car and test drove it with us, he is awesome. V I would definitely recommend anyone to go see these people if you need a new car. Will showed us the car and test drove it with us, he is awesome. Very friendly , very professional. And Al, the financing guy was very helpful and explained everything carefully and made sure we are happy with the car , just like everyone else did too. More

I recently purchased a Frontier pickup from this Dealership, from the moment I first stepped in the door I was greeted by a smiling salesman Wayne Baker. He asked if there was anything he could hel Dealership, from the moment I first stepped in the door I was greeted by a smiling salesman Wayne Baker. He asked if there was anything he could help me with, and I explained that I was looking for a four door pickup truck. He took me around showing me what they had in stock. I test drove one and when we got back we went in to see if they could find me a two wheel drive instead of the 4x4 I just test drove. They were able to locate two different trucks, and gave me the pricing on them. I took this information to think it over. Several days had gone by and because I was busy at work I never got back to Wayne like I said I would. He called me to do a follow up (which I was happy he did since I put it on a back burner). I was able to stop back in a day or two later and decided to go with a truck that was located in the St. Louis, MO area. Later that day he called to tell me they just got one in with everything I wanted in it. I told him over the phone that I would take it, that was on a Friday and the following Monday I was able to pick it up. Everyone at this dealership bent over backwards to find me just the truck I was looking for. From my salesman Wayne Baker to the Finance guy(unfortunately I don't recall his name and I don't have my paperwork handy) but he took the time to explain everything in detail to me. The general manager came up to me and introduced himself and ask if I was being helped. They were all great and very friendly and helpful, I just can't say enough good things about this dealership, I will definitely recommend them. Jodi Kirincich More

As a recent college graduate (female) I have been finding the car process pretty intimidating and although I have a good credit score I was having a hard time finding a dealer that would approve a loan with the car process pretty intimidating and although I have a good credit score I was having a hard time finding a dealer that would approve a loan with no co-signer and at a low interest rate. Keep in mind I am very picky and had a specific set of criteria in mind: low mileage, only a couple years used, nice looking on the inside and out and most importantly reliable, safe and good on gas mileage all for a decent price. As soon as I walked in they were able to point me in the right direction with no pressure to buy and took the time to make the car work for me. They were very patient and I can honestly say that they were there to make me a satisfied customer and not to make sure that they locked in a deal on their end. Matt and Steve were great! Very friendly and offered me advice as if I was part of their family and not just looking to make a deal with a client. They also took the time to go through the contract and explain exactly what each step meant in detail. And the best part is that they took me seriously! I honestly think they treat customers of all ages/class with the same respect and professionalism. Thanks Matt and Steve! More

I would give this dealer a grade of a B. The selection was a little limited, but I was looking for a specific model. I went with a model with more options but we worked out a price that I felt was fair. was a little limited, but I was looking for a specific model. I went with a model with more options but we worked out a price that I felt was fair. The salesman was not pushy at all. More

I recently purchased a Nissan Sentra from Thomas Nissan of Joliet and I am very happy with the vehicle. It was a great, stress-free experience from beginning to end. Al did a fantastic job making sure of Joliet and I am very happy with the vehicle. It was a great, stress-free experience from beginning to end. Al did a fantastic job making sure that I got the vehicle I wanted. He was extremely knowledgeable about the vehicle and answered all of my questions. Everyone was very friendly and professional. I would definitely recommend Thomas NIssan to anyone looking for a great car at a great price from a very professional dealership. I know that I will be going there again when I purchase my next Nissan. More

We contacted the dealership via a form on Cars.com after seeing an ad for an FJ Cruiser. It was 10pm on Thursday night and I got a response back by 10:30pm from William Sammauro! The next day I emailed back seeing an ad for an FJ Cruiser. It was 10pm on Thursday night and I got a response back by 10:30pm from William Sammauro! The next day I emailed back and forth with William a few times to get more information. My wife called him asking about the condition of the vehicle and he actually walked out to the lot and walked around it describing it and the flaws he was able to find. We drive up (90 miles from our home) that night and met with William. He was very friendly and professional. We were able to work out a deal for my trade in and get financing that was better than the pre-approval I got from my own bank of 25 years. Within 2 hours we had test driven the Toyota, traded in my car, got great financing, and drove my FJ Cruiser off the lot and back to Bloomington. I liked the no haggling philosophy of the dealership, and know from researching other FJ Cruisers within 100 miles of my home that we got a very good deal. What really made us decide to make the trip was the "Warranty Forever" Thomas Nissan offered on the car. It is a lifetime engine and powertrain warranty for as long as I own the car. If anything goes wrong I simply have to take it to a certified ASE mechanic and have it repaired, free of charge. All in all a great experience, and I would recommend Thomas Nissan and William Sammauro to anyone looking shopping for a car, even if you have to drive a ways. Ben More

OUTSTANDING CUSTOMER SERVICE from the moment I arrived at this dealership!! I was greeted by Jose Barrera when I arrived,told him I was interested in a new Rogue and had already looked it over on the Thoma this dealership!! I was greeted by Jose Barrera when I arrived,told him I was interested in a new Rogue and had already looked it over on the Thomas website and walked their lot the previous Sunday. Jose got the keys and fully explained the standard features and options of the Rogue. Next step was a test drive.I thought we would go around the block a few times but Jose wanted me to not only experience the vehicle on city streets but take it out on the highway which we did.Turned out to be about a 12 mile test drive,more than I expected and appreciated! Back at the dealership Jose showed me their entire inventory of Rogue's with the "SL" package so I could choose the color and interior I preferred. Only took a few minutes to make my decision. Jose than introduced me to Sal Luca who would be appraising my trade. I told Sal I was very happy with the dealership markdown price from the MSRP and there would be no need to "haggle" over the price of the Rogue but we may have to deal a bit on what I'm offered for my trade. I explained to Sal I was aware of the blue book trade and retail of my trade and had no problem with Thomas making a bit of profit on my trade but I wasn't going to give them all of it. Sal asked me what I expected and I gave him my price. As Sal went out to look over my trade-in, Jose offered me something to drink and we went into his office so he could start taking down some of my personal information. It only took about 15 minutes and Sal came in and handed me a paper with my asking price circled on it and asked "am I buying a car today"? I said let's get the paper work started! Thank you Sal...100% hassle free!!! Jose introduced me to Al that would be taking care of the paper work and explained all my financing options. Boom!! once again...hassle free!! Thank you Al for making it all easy! Jose has contacted me twice during my first week of owning my new Nissan to insure I was happy with the vehicle , ask if I had any questions and to insure I was satisfied with not only his customer service but that of the entire Thomas staff I dealt with. Over the last 35 years I have purchased 8 new cars and have never experienced such a "hassle free" high level of customer service as I received from Jose and the entire Thomas Nissan staff!! Thank you guys!! Job very well done!! Bob Berg Shorewood,IL. More