Thomas Nissan of Joliet
Joliet, IL
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Overall experience was good, there was a few hiccups along the way, but there where taken care of to my satisfaction. So far i am very happy with the truck. The finance manager was also good, he was inf along the way, but there where taken care of to my satisfaction. So far i am very happy with the truck. The finance manager was also good, he was informative but he also understood ..i don't like pressure and he didn't give me any. More
What an amazing experience! No pressure, friendly and non-pushy sales people. We love the concept of no haggle pricing. It made our experience so much nicer. Having the cars priced up front, made it e non-pushy sales people. We love the concept of no haggle pricing. It made our experience so much nicer. Having the cars priced up front, made it easier to know what we could and couldn't afford without having to sit and haggle or be surprised with pricing! HIGHLY RECOMMENDED!!!!!!!!!!!!!!!!!!!!! We will tell everyone we know that is looking for a car to go here!!!!!!!!!!!!!! More
On Wednesday, June 12, 2013, I stopped by a Mazda Dealer to look at their CX vehicles and then Thomas Nissan to look at the Murano. I was not pressured at either dealership. At Thomas Nissan, I was greete to look at their CX vehicles and then Thomas Nissan to look at the Murano. I was not pressured at either dealership. At Thomas Nissan, I was greeted by Al. He was very friendly and helpful. I told him I was just looking. He explained the dealership's philosophy of no haggling based on an established low price. He showed me the sticker on the window showing the base cost, incentive discounts and the low Thomas price. I was very impressed. I thought about a purchase over the next couple of days and called Al on Friday saying I would be in on Monday to discuss a purchase. On Monday, June 17, I met Al and we discussed a purchase of a Brilliant Silver Murano Platinum edition. On the lot was a white Murano and a black Murano. I did not like either of these colors. The dealership located my desired vehicle about 50 miles from the dealership. The dealership drew up the required paperwork for the purchase. They explained all of the costs involved and I was pleased with the purchase price of just over $ 39,000 for a vehicle that cost over $44,000. I also purchased the extended warranty base on my discussion with the financial individual. I was extremely pleased with the overall experience in purchasing and obtaining my new car. I would recommend this dealership to everyone I know. More
I walked in to Thomas Nissan to look at the Pontiac G6 and Ethan helped me right away! I never once felt pushed to make a decision, he was very friendly and helped me every step of the way. Everyone at th and Ethan helped me right away! I never once felt pushed to make a decision, he was very friendly and helped me every step of the way. Everyone at the dealership was extremely nice! The night I purchased the car, I realized my CD player would not take or eject the disc so I asked the dealership to take a look at it and they replaced it right away! They really value their customers and I'm so glad I found a car I can enjoy for years to come! More
I worked with Al Shalabi last year in September, I was happy with him but we didn't make a deal after a few visits,it wasn't his fault, but he did pressure me a little too much at times! I bought a new Fr happy with him but we didn't make a deal after a few visits,it wasn't his fault, but he did pressure me a little too much at times! I bought a new Frontier at Gerald, as I got a better deal! I didn't like driving the big truck and wanted a smaller Nissan Sentra, I stopped first at Thomas Nissan Friday June 14th, I met William Sammauro who I was overly impressed with as he helped me above and beyond with advice and no pressure. I told him I was check other places first, but I wanted to make a deal within a week! I went to Gerald Nissan and drove a Sentra and liked it very much.I had a bad negation experience there and left abrubtly and called William on his cell phone and said I was coming to Thomas Nissan. We worked out a deal as I was told Friday what my Nissan Frontier was worth. William was above and beyond the BEST Salesman I have ever dealth with! He explained the Sentra to me completely and even set up Bluetooth for me, which I didn't know anything about! I an so happy that I came back to Thomas Nissan and met William Sammauro! I cannot Say enough good things about how professional William Sammauro acted, I am glad I made a mistake on Friday, and met William as my Salesman! Thomas Nissan is lucky to have him! I was very pleased with Steve Gramera also, as he was very nice and helped me cancel my extended warrantee on the Nissan Frontier, what a relief that was also! Thank you bot much!!! Robert Pisut More
I recently purchased a Frontier pickup from this Dealership, from the moment I first stepped in the door I was greeted by a smiling salesman Wayne Baker. He asked if there was anything he could hel Dealership, from the moment I first stepped in the door I was greeted by a smiling salesman Wayne Baker. He asked if there was anything he could help me with, and I explained that I was looking for a four door pickup truck. He took me around showing me what they had in stock. I test drove one and when we got back we went in to see if they could find me a two wheel drive instead of the 4x4 I just test drove. They were able to locate two different trucks, and gave me the pricing on them. I took this information to think it over. Several days had gone by and because I was busy at work I never got back to Wayne like I said I would. He called me to do a follow up (which I was happy he did since I put it on a back burner). I was able to stop back in a day or two later and decided to go with a truck that was located in the St. Louis, MO area. Later that day he called to tell me they just got one in with everything I wanted in it. I told him over the phone that I would take it, that was on a Friday and the following Monday I was able to pick it up. Everyone at this dealership bent over backwards to find me just the truck I was looking for. From my salesman Wayne Baker to the Finance guy(unfortunately I don't recall his name and I don't have my paperwork handy) but he took the time to explain everything in detail to me. The general manager came up to me and introduced himself and ask if I was being helped. They were all great and very friendly and helpful, I just can't say enough good things about this dealership, I will definitely recommend them. Jodi Kirincich More
I have bought quite of few new automobiles in my life time, and even a couple of cars at Thomas, but I have never had a better experience. Matt did a terrific job with the limited time we had to do the time, and even a couple of cars at Thomas, but I have never had a better experience. Matt did a terrific job with the limited time we had to do the deal. He was prepared and very professional along the way. Al in financing also did a great job explaining the papers I was signing. Hats off to the new management, this way of selling cars is the Best way I have seen to this point. Best Regards, Mike Madej 630-674-6244 More
Our family purchased 2 new Nissan's in the last few weeks and Wayne Baker was our salesman. He was very accommodating and stayed very late to help us. I will recommend Thomas Nissan and Wayne Baker t weeks and Wayne Baker was our salesman. He was very accommodating and stayed very late to help us. I will recommend Thomas Nissan and Wayne Baker to anyone I know that is looking for a car. Everyone at the dealership was so kind to help me find the right Rogue and I couldn't be happier. Thanks to everyone at Thomas and especially Wayne Baker for putting up with me. Thanks again. More
As recent college graduate with no previous credit history, I was having a hard time finding a good interest rate for a car (new and used). Not only that, but I also felt like other dealerships do not history, I was having a hard time finding a good interest rate for a car (new and used). Not only that, but I also felt like other dealerships do not take people in my situation very seriously either. However, that was not the case at Thomas Nissan, where Jose and Ethan were very friendly and professional, in addition to being very knowledgeable in their field. They both were super patient and always followed through during the entire process of the sale. I am very happy with my purchase. More
I went in to get a new car and I had a GREAT experience. I would definitely recommend anyone to go see these people if you need a new car. Will showed us the car and test drove it with us, he is awesome. V I would definitely recommend anyone to go see these people if you need a new car. Will showed us the car and test drove it with us, he is awesome. Very friendly , very professional. And Al, the financing guy was very helpful and explained everything carefully and made sure we are happy with the car , just like everyone else did too. More