Thomas Nissan of Joliet

Al Shalabi, he is so friendly and what a great guy! Al is the guy to go with if you are thinking of purchasing a vehicle. He puts no pressure on the buyer, unlike other dealerships I looked at. Also, I can t the guy to go with if you are thinking of purchasing a vehicle. He puts no pressure on the buyer, unlike other dealerships I looked at. Also, I can tell Al takes pride in his work. I've already recommended this dealership and Al to all of my friends that are looking for their first car.I purchased the '03 Pontiac Grand Am as my first car and I'm so glad Al was the employee I was able to work with! I rated everything 5 out of 5 because I had such a great experience at Thomas Nissan of Joliet. More

Called the dealership to see if a truck we were interested in was still available. William took my phone call and personally looked for the vehicle on both the front and back lots; promptly calling interested in was still available. William took my phone call and personally looked for the vehicle on both the front and back lots; promptly calling me back. He was with us throughout the purchase experience and even set the Bluetooth on the truck for us. Thanks. More

David was awesome! He was not pushy like other car lots. David was friendly and a great help to us buying our first NEW car! Thank you again!!!! David was friendly and a great help to us buying our first NEW car! Thank you again!!!! More

I definitely recommend these guys to everyone,they helpd me get into the car that was right for me,my sales guy Al was amazing! Good job guys thanx....p.s. a very satisfied customer!!!:-) me get into the car that was right for me,my sales guy Al was amazing! Good job guys thanx....p.s. a very satisfied customer!!!:-) More

I had read so many seemingly over-the-top positive reviews of Thomas Nissan that I felt I had to go check it out for myself. So, even though it is not exactly my local dealer (I live in Glendale Heig reviews of Thomas Nissan that I felt I had to go check it out for myself. So, even though it is not exactly my local dealer (I live in Glendale Heights) I drove down there to shop for a new car. I might have been skeptical of some of the reviews, but I am a believer now. I bought a new Altima there and this was easily the best car-shopping experience I have ever had. First, I loved the one-price approach. I got what I thought was a very good price and I didn't have to work for it at all -- it was right on the windshield. My salesman, Ethan Quinn, was very helpful and knowledgeable. I told him what I was looking for and he checked and found exactly the car I wanted on the lot. He then explained the one-price approach and showed me exactly what they were asking for the car. He then brought the car around and walked me through its various features and finally we took it out for a nice test drive. Ethan was very friendly and easy-going and I never felt pressured in any way. I liked the car a lot and said I wanted to buy it. Everyone at the dealership was extremely friendly and helpful. As I waited to speak with the finance manager, both the sales manager and the general manager stopped by to thank me for driving so far to visit their dealership. The general manager, Mike Gors, even sat down with me for a bit to chat while I was waiting and made me feel very welcome. The finance manager (Steve?) was also very friendly and helpful -- he made sure that I understood the terms of the loan and explained every step of the sales transaction, which was driven by an online application they use to manage the paper work. At one point, they lost connection to the internet (which appeared to be due to a problem with their internet service provider). While they worked at trying to get back online to finish the sale, at least three people stopped in to check on the status and everyone kept apologizing for the delay. I kept explaining that I understood that the problem was beyond their control but they apologized anyway and, in the end, threw in some free oil changes "for my trouble" (in addition to some they had already given me as part of a new car buyer's package). Since taking my new car home, I have heard from them two or three times, just checking in to make sure that I am happy with the car, letting me know that they'd be happy to answer any questions or help me out if I should experience any problems. All in all, a first-rate experience. Even though it would be a bit of a hassle taking my car there for service, particularly if I need to drop it off and go to work since I doubt that I'm going to find anyone willing to drive to Joliet to pick me up, I think I'm going to try getting my service done there, anyway -- if their service department is anything like their sales department, it will likely be worth the hassle. More

the Thomas Nissan employees are so friendly any doubt do I had they help me they are very professional I am so happy to do business with this dealer. I had they help me they are very professional I am so happy to do business with this dealer. More

Matt took great care of us. He was very knowledgeable and considerate of all of our needs, time, price, quality. Matt actually made it a pleasure to do business with Thomas Nissan and considerate of all of our needs, time, price, quality. Matt actually made it a pleasure to do business with Thomas Nissan More

i feel the staff was very freindly over all i hope i made the right choice buying a nisson only time will tell good luck matt on future sales the right choice buying a nisson only time will tell good luck matt on future sales More

This is the second vehicle we have purchased from Thomas in the last year. Thomas Nissan is the only dealership I would consider. Their staff it leagues above any other dealership I have stepped foot in. Ou in the last year. Thomas Nissan is the only dealership I would consider. Their staff it leagues above any other dealership I have stepped foot in. Our salemans Al Shabib is #1 in our book. His superior customer service is wht we insisted on waiting for him to finish with another customer before we started our purchasing process. The management team is very involved and works so well with the customer. I can not believe how easy they all made it for us to purchase a car. If you are looking to buy new or used this should be your first and only stop! Thanks Al, you are the best! Mike you have a great team. Please make sure you recognize them. More

Great no haggle low pricing took stress out of the purchase as well as the friendly and helpful salesman that sold me my new nissan purchase as well as the friendly and helpful salesman that sold me my new nissan More