Thomas Nissan of Joliet
Joliet, IL
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overall experience was great ! customer service was top notch . Matt provided us with exceptional service . looking forward to getting my next vehicle with Matt again. :-) notch . Matt provided us with exceptional service . looking forward to getting my next vehicle with Matt again. :-) More
We had visited many Nissan dealers and were very happy to finally do business with a group of people who were most helpful and informative finally do business with a group of people who were most helpful and informative More
I shopped several brands making serveral visits to each brand before deciding on Nissan. I found the sales persons at all agencies to be very friendly and informative but the salesmen at Thomas sold the d brand before deciding on Nissan. I found the sales persons at all agencies to be very friendly and informative but the salesmen at Thomas sold the dealership as well as the vehicle. I found this to be a big help in making my decision. David Machen was our lead salesmen and we found David to be extremely knowledgeabe about the vehicle. He was more than helpful on the technology package that we purchased including interfacing our phones to the car and showing us how to use the various options. I feel his product knowledge on all facets of the vehicle greatly improved our purchasing experience. I rated the friendliness great because of David and the Thomas team that we worked with. The dealership had to locate and bring the vehicle we wanted to the dealership and it was exactly what we wanted so I rated the Customer Service as great. The pricing was good but when we received 0% financing I am considering it great. My overall rating of great was based on the above. I plan on using the services of dealership for this car. More
Exceptional service will definitely come back in the future! They stayed open 3 hours after the dealership closed to make sure I was able to drive my car home. Highly recommend Thomas Nissan of Joliet! future! They stayed open 3 hours after the dealership closed to make sure I was able to drive my car home. Highly recommend Thomas Nissan of Joliet! More
Just bought a new car this week at Thomas Toyota in Joliet. I was unexpectedly surprised by the entire experience. This is a very accomplished and customer-centric atmosphere. What makes it all co Joliet. I was unexpectedly surprised by the entire experience. This is a very accomplished and customer-centric atmosphere. What makes it all come together however is the fact that the staff was so genuine. The sincerity of the folks here as well their no haggle no hassle approach made this not only a pleasant car-buying experience, but also a fun experience. To me, this is how a car buying experience should be. The two Salespersons' I worked with had a really good balance of professionalism, expertise, and natural personal skills. Hats off to these folks, and thanks for finally making buying a car an enjoyable experience. More
Very pleasant and ease. Ethan Quinn provided the very kind and friendly service, Kept our family concerns and issues in mind. Overall a very pleasant experience. We'll definitely refer Thomas Nissan and kind and friendly service, Kept our family concerns and issues in mind. Overall a very pleasant experience. We'll definitely refer Thomas Nissan and Ethan Quinn to friends and family. More
Very friendly people to deal with and happy to assist customers.Salesman was not pushy like other dealerships usually are .I would definitley do business with Thomas Nissan again. customers.Salesman was not pushy like other dealerships usually are .I would definitley do business with Thomas Nissan again. More
My experience at Thomas Nissan, was a great purchase and would recommed your dearlership to all that are looking for a new and or used car.... My sales man Ralph atwood, was also a great experience to work would recommed your dearlership to all that are looking for a new and or used car.... My sales man Ralph atwood, was also a great experience to work with and find me a new car. If in the event i need a 2nd car i will (ONLY) return to THOMAS NISSAN in joliet...... Thanks again your custormer, Roberto Gonzalez More
I flew all the way from Virginia to buy my Toyota Tundra I flew all the way from Virginia to buy my Toyota Tundra from Matt Richards and Thomas Nissan. The price and service i got was excellent. I drove I flew all the way from Virginia to buy my Toyota Tundra from Matt Richards and Thomas Nissan. The price and service i got was excellent. I drove home 11 hours and it was worth every mile. I highly recommend Matt and Thomas Nissan. Justin Alexandria, VA More
We had a great experience with Thomas Nissan. Everyone was friendly and the GMC Sierra we purchased was in even better shape than it looked online. It was a laid-back, no pressure atmosphere. Matt Richard was friendly and the GMC Sierra we purchased was in even better shape than it looked online. It was a laid-back, no pressure atmosphere. Matt Richards handled the sale, and couldn't have been nicer or more helpful. He really cared that we were happy with out purchase and worked hard to help us get financed. We saw the truck on Cars.com and drove over 5 hours to Joliet from southern Indiana after speaking with Matt on the phone. The trip was absolutely worth it, and we will definitely look at Thomas Nissan again next time we're in the market for a vehicle. More