
Thomas Nissan of Joliet
Joliet, IL
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This dealership was great! Our saleperson, Sandy, went above and beyond and made the whole experience painless. The rebates and discounts for each vehicle were clearly marked, so there was no haggling ov above and beyond and made the whole experience painless. The rebates and discounts for each vehicle were clearly marked, so there was no haggling over prices. We were able to choose our car and get the process moving very quickly. I would recommend this dealership and Sandy to anyone looking for a new car! More
The experience was excellent. I was not harrassed nor overwhelmed by the sales people and they were very helpful when I had questions. Jose did an outstanding job throughout the whole process. I would overwhelmed by the sales people and they were very helpful when I had questions. Jose did an outstanding job throughout the whole process. I would recommend this dealership and my sales man to anyone. Thank you. More
This was my first car buying experience, and my dad has been through this many times. When I first arrived at the dealership a sales rep approached us. He was friendly, but we wanted a Spanish speaking emp been through this many times. When I first arrived at the dealership a sales rep approached us. He was friendly, but we wanted a Spanish speaking employee for it to be easier on my Dad who is the ultimate decision maker. Sergio Martinez was very friendly he quickly showed us models we were interested in and got to test drive a Nissan Sentra. It was a nice ride since we weren't looking to spending much money. We ended up not liking the Sentra because it didn't have the basic features a modern car is expected to have. Sergio being experienced sensed our dissatisfaction and referred us to more vehicles on the lot that had what we were looking for. We came across an Altima and immediately loved it. We ended up getting the Altima. We didn't go from dealer to dealer looking for the perfect car. We went straight to Thomas and found the car we wanted there. Sergio was very friendly and made it easy for my Dad to ask questions. After we agreed to take the car everything else from there was pretty smooth except all the paperwork did take awhile to get done. Overall, it was a get in, get out experience, and I found a reliable car for me to take back to school without spending the most money. More
I can not say enough GOOD things about my purchase through Thomas Nissan, my salesman Al Shalabi, and the entire staff. From my first contact with Al Shalabi, through email, I knew I was going to g through Thomas Nissan, my salesman Al Shalabi, and the entire staff. From my first contact with Al Shalabi, through email, I knew I was going to go to Thomas Nissan to test drive the Pathfinder. Al was extremely polite, no pressure, no games, honest and courteous. I absolutely love their sales policy of no negotiations on price and no commission off the sale of the vehicles. From all the research I had done prior to contacting Thomas Nissan, they had the lowest price, by far. I came in without my husband because I wanted to just test drive the Pathfinder, I had no intentions on buying that same day. But between being completely impressed with the vehicle and with how I was treated by Al and the staff at Thomas Nissan, there was no reason to wait on the purchase. I have never felt so relaxed while purchasing a vehicle. I could not have asked for a better experience and will absolutely recommend Al and Thomas Nissan to anyone I can. More
The experience I had at Thomas Nissan of Joliet was wonderful. I really couldn't have asked for a better experience. Right when I got there, I was greeted by someone. Jose was extremely friendly and do wonderful. I really couldn't have asked for a better experience. Right when I got there, I was greeted by someone. Jose was extremely friendly and down to Earth. When you think of car sales man, you usually think of someone who is going to be pushy and just want your money. However, this was not the case at all with Jose. This was my first time purchasing a car and I really had no clue about anything. Jose was extremely informative and made this experience very easy. Overall, EVERYBODY there couldn't have been more kind or helpful. They treat you like a person and they really do want you to have the best experience possible. Some people may not like the idea of not being able to negotiate, but the prices are low there as it is. They were the cheapest price in the area. Not to mention it makes the process much easier. I would highly recommend anybody to go there. In the future, I don't think I could go anywhere else because the expectation is so high now. More
Came in as just looking and AL Shalabi and Al Hassan made us buyers. The great thing was we knew what we were looking for and it was up front and visible from the hiway. The Al's had everything we needed us buyers. The great thing was we knew what we were looking for and it was up front and visible from the hiway. The Al's had everything we needed and wanted. More
I am writing this letter, in regards to my wife and I making a purchase at Thomas Nissan of Joliet. After researching a number of vehicle options from a number of auto manufacturers in the same class and making a purchase at Thomas Nissan of Joliet. After researching a number of vehicle options from a number of auto manufacturers in the same class and price range—import and domestic, the wife and My wife and I decided on a brand new Nissan Rogue Graphite Blue. We were immediately greeted by a sales lady, named Karina Cano, who went above and beyond to make sure we were not rushed and assisted us with patience. We were treated with professional courtesy and given the opportunity to test drive one of the Nissan Rogues with Karina allowing us to drive and get the feel of the vehicle. She kept us entertained while Sal Luca worked diligently to get the best loan in our budget range. Sal was also a pleasure to work with and had a very good sense of humor. Al Hussan was very professional and patient while going over the final details of our purchase. Overall, you have a staff at Thomas with a sense of humor, professional courtesy with consideration of a customer purchasing experience. I give all at Thomas Nissan of Joliet FIVE STARS!!! Very Truly yours, Joseph and Peggy Scamardi More
Mike Gors gets things done. If your unhappy go see him. He will take care of the issue. The sales staff has always been good at Thomas. He will take care of the issue. The sales staff has always been good at Thomas. More
The entire experience of purchasing a car at Thomas Nissan was the best overall experience one could wish for. I have nothing but positive things to say about the way you do business open, honest, no Nissan was the best overall experience one could wish for. I have nothing but positive things to say about the way you do business open, honest, no nonsense, no haggling or salesmen playing games. And despite all that it was due to William Sammauro that you won my business. His exceptional customer service skill really sealed the deal. I wouldn’t have purchased a car from a competitor if the price was lower, which I soon realized was not likely. We actually shopped all around the burbs. We stopped in your dealership one night, William greeted us right away made us feel comfortable. And once we had spent a considerable amount of time which he didn’t seem to mind, and still had made no decision to purchase. He still was super friendly. We came back because my wife really like William and trusted him. William purchased us water and made us feel comfortable as we waited an inordinately long time for financing. William not only ensured I had a clean shiny new car for pick up, he also washed my work truck that I arrived in. Who does that. More