Thomas Nissan of Joliet
Joliet, IL
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I went to the dealership at first because they had a few of the cars I was looking for. When I arrived I was greeted by Matt who explained their " No Haggle, One low price policy". We test drove a car and l of the cars I was looking for. When I arrived I was greeted by Matt who explained their " No Haggle, One low price policy". We test drove a car and looked at a few others and explained that we were just looking. Matt totally understood once I explained my fiscal situation. Matt never pressured us and made car buying a pleasant and stress free experience. I would go back again without hesitation. Thanks Matt your the best! Sincerely Anthony and Stephenie More
My name is Alejandra and I recently purchased a car at Thomas Nissan. My father, sister, and I arrived at the dealership and without having to ask Al Shalabl came to help us. He immediately asked me what Thomas Nissan. My father, sister, and I arrived at the dealership and without having to ask Al Shalabl came to help us. He immediately asked me what type of car I wanted and I informed him I was looking for a Nissan preferably. He immediately brought me toward a Nissan Sentra 2012 and I fell in love. He offered me the ability to test drive it and I couldn't resist ! I ended up purchasing my first car with my father as my co-signer! I can't resist but thank Al Shalabl for treating us as friendly as he did that day. Al Shalabl made conversation with my father above the language barrier.Thank you, gracias, merci ! I found it surprising and very kind of him. Additionally, I would like to share with you that your experience does not end after you leave the dealer. Al Shalabl calls me now and then to see how I am doing and how my car is doing. What other dealer or individual does that? All in all, Al Shalabl thank you for providing me with all your help! My search for a vehicle finally ended and I am satisfied. God bless you always. Kind Regards, Alejandra More
After visiting two other dealers I was pleasantly surprised when I was given an appraisal in writing that was good for 7 days. I only needed a couple of days to know this is the dealer I wanted to d surprised when I was given an appraisal in writing that was good for 7 days. I only needed a couple of days to know this is the dealer I wanted to do business with. They found the car I wanted in 1 day. There was no pressure and my new vehicle purchase with Thomas Nissan was nothing but awesome! More
Best Dealer in the area! Will not go anywhere else.This is our 3rd car purchased here, and very pleasant, easy and friendly staff!! Will recommend to everyone who is looking for a New or Used car. Than is our 3rd car purchased here, and very pleasant, easy and friendly staff!! Will recommend to everyone who is looking for a New or Used car. Thanks to Chris for being so helpful and informative!! You are Great! More
This dealership was great! Our saleperson, Sandy, went above and beyond and made the whole experience painless. The rebates and discounts for each vehicle were clearly marked, so there was no haggling ov above and beyond and made the whole experience painless. The rebates and discounts for each vehicle were clearly marked, so there was no haggling over prices. We were able to choose our car and get the process moving very quickly. I would recommend this dealership and Sandy to anyone looking for a new car! More
The experience was excellent. I was not harrassed nor overwhelmed by the sales people and they were very helpful when I had questions. Jose did an outstanding job throughout the whole process. I would overwhelmed by the sales people and they were very helpful when I had questions. Jose did an outstanding job throughout the whole process. I would recommend this dealership and my sales man to anyone. Thank you. More
I can not say enough GOOD things about my purchase through Thomas Nissan, my salesman Al Shalabi, and the entire staff. From my first contact with Al Shalabi, through email, I knew I was going to g through Thomas Nissan, my salesman Al Shalabi, and the entire staff. From my first contact with Al Shalabi, through email, I knew I was going to go to Thomas Nissan to test drive the Pathfinder. Al was extremely polite, no pressure, no games, honest and courteous. I absolutely love their sales policy of no negotiations on price and no commission off the sale of the vehicles. From all the research I had done prior to contacting Thomas Nissan, they had the lowest price, by far. I came in without my husband because I wanted to just test drive the Pathfinder, I had no intentions on buying that same day. But between being completely impressed with the vehicle and with how I was treated by Al and the staff at Thomas Nissan, there was no reason to wait on the purchase. I have never felt so relaxed while purchasing a vehicle. I could not have asked for a better experience and will absolutely recommend Al and Thomas Nissan to anyone I can. More
This was my first car buying experience, and my dad has been through this many times. When I first arrived at the dealership a sales rep approached us. He was friendly, but we wanted a Spanish speaking emp been through this many times. When I first arrived at the dealership a sales rep approached us. He was friendly, but we wanted a Spanish speaking employee for it to be easier on my Dad who is the ultimate decision maker. Sergio Martinez was very friendly he quickly showed us models we were interested in and got to test drive a Nissan Sentra. It was a nice ride since we weren't looking to spending much money. We ended up not liking the Sentra because it didn't have the basic features a modern car is expected to have. Sergio being experienced sensed our dissatisfaction and referred us to more vehicles on the lot that had what we were looking for. We came across an Altima and immediately loved it. We ended up getting the Altima. We didn't go from dealer to dealer looking for the perfect car. We went straight to Thomas and found the car we wanted there. Sergio was very friendly and made it easy for my Dad to ask questions. After we agreed to take the car everything else from there was pretty smooth except all the paperwork did take awhile to get done. Overall, it was a get in, get out experience, and I found a reliable car for me to take back to school without spending the most money. More