Thomas Nissan of Joliet
Joliet, IL
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Wonderful salesman Peter Sakleh very thorough and accomadating made the buying experience great would recommend him and this dealership to anyone wanting a Nissan product accomadating made the buying experience great would recommend him and this dealership to anyone wanting a Nissan product More
Excellent service of Jose salesmen and attended. 100% Excellent service of Jose salesmen and attended. 100% recommend If your looking for a vehicle look for Jose He will help you find the car you wa Excellent service of Jose salesmen and attended. 100% recommend If your looking for a vehicle look for Jose He will help you find the car you want More
Just purchased 2nd nissan rogue from this dealer, sale went very smooth from beggining to end ,from purchase time till I actually drove off was only about 45 min. Sales staff and finance manager were grea went very smooth from beggining to end ,from purchase time till I actually drove off was only about 45 min. Sales staff and finance manager were great. I got the deal and terms i wanted,overall just a great experience. Will return for my next.next purchase ] More
Professional, Fast and Courteous Service We purchased a car from Thomas Nissan today and had a great experience. We connected with Peter and he greeted us at the door and was very helpful and We purchased a car from Thomas Nissan today and had a great experience. We connected with Peter and he greeted us at the door and was very helpful and professional throughout the process. We never felt any pressure when making a decision. The team at Thomas Nissan presented options and allowed us to make our decision in a stress free way. Looking forward to working with them again in the future. C More
Few weeks ago i went there for oilchange, when I pulled in the service bay, at first I appreciated that the company posted a sign to stay in the car for safety in this time of Covid19 pandemic, when a woma in the service bay, at first I appreciated that the company posted a sign to stay in the car for safety in this time of Covid19 pandemic, when a woman named Connie approached the car to talk to me, I told her that she wasn’t wearing a mask so she went back inside to get the mask and put it on, I appreciated that, thanks Connie for making me comfortable, now when Connie called the service manager because i had some questions, the manager approached me while i was still in my car with the door open, the manager wasn’t wearing a mask so I told him, he said that it was not mandatory to wear mask, so i told him that i was not comfortable talking to him without his mask on and that he should wear it because he is dealing with lots of customers, instead of complying to my request to make me comfortable he argued that his wife is a nurse and he knows what he was doing. Well sir manager i forgot your name, i did not like what you did. I hope that Thomas company requires everyone, customers and employees to wear mask for everyone’s safety. More
I went to Thomas Nissan today and Peter helped me out. He was very professional and helpful. I only leased before this but he helped me make my first purchase. He helped me get the best deal I could and work was very professional and helpful. I only leased before this but he helped me make my first purchase. He helped me get the best deal I could and worked very well with what I needed. 10/10 would recommend Thomas Nissan and ask for Peter as your salesman, he was great! More
Horrible Customer Service The worst customer service went to drop off my car for service had call the day before to set up appointment was told to go in drop off my car and a w The worst customer service went to drop off my car for service had call the day before to set up appointment was told to go in drop off my car and a would have a rental ready to be picked up. I got the the rep that was helping me ask the porter to bring the rental to the front at that time the guy to the rep that the front bumper was coming off, he told the porter to just bring the car. I seen the car and ask the rep is that the car you are going to give me to take he said yes that the car, I was like you are kidding me right this car front bumper is falling apart how do you expect me to drive this car, at that time he told me look its a car that has wheels we do not have any other cars. At that time I told him I am not taking that car and I would like to talk to you manager he told me well it not our fault you were given the wrong information at our call center. I told him I am sorry but I was given the information and was told to come in I would like to talk to a manger, never called a manger and out of the blue he had a new car ready for me. I am so disappointed with his dealership and upset cause I wouldn't not expect to be treated this way. You pay for you car and extended warranty to be treated this way. I would not advised any one to go to Thomas Nissan Of Joliet More
I went to Thomas Nissan looking to replace my 2015 Altima. Peter and Cort were very professional and attentive. They even went so far as to pull up multiple cars to have my 12 year old daughter sele Altima. Peter and Cort were very professional and attentive. They even went so far as to pull up multiple cars to have my 12 year old daughter select from, to involve her in the process! Peter and Cort, along with Ed and Doug, were wonderful. This is how car buying should be. Lifetime customer here! More
I went to Thomas Nissan today and leased my second Rogue. Cortez Bell and Peter Sakleh were very helpful and knowledgeable about getting my first lease squared away and getting me into my new car. I have bee Cortez Bell and Peter Sakleh were very helpful and knowledgeable about getting my first lease squared away and getting me into my new car. I have been coming to this dealership for the last 3 years and have always had a great experience and get in and out fast with service. Thanks Again Thomas Nissan! More
By far the best experience I've had. Yousef was so patient and explained everything. I haven't owned a Nissan since 97 so this was a completely new model for me and I left feeling comfortable, knowing patient and explained everything. I haven't owned a Nissan since 97 so this was a completely new model for me and I left feeling comfortable, knowing I could make the 45 minute drive home with confidence. Yousef didn't rush through anything and he answered all my questions. I would definitely recommend him to anyone looking to buy a Nissan, he's very knowledgeably and easy to talk to. 5 stars across the board for the entire team ! More