Thomas Nissan of Joliet
Joliet, IL
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I came to trade my car in for a new and bigger car. Phill was very helpful answering all of our questions and was never pushy. I found a great new car and I will continue giving my business to Thomas Nissan! was very helpful answering all of our questions and was never pushy. I found a great new car and I will continue giving my business to Thomas Nissan! More
From the moment that I inquired about the vehicle (2013 Nissan Rogue) over the internet to the visit to the dealership, I truly felt that I was respected as a consumer. Throughout all my communication with Nissan Rogue) over the internet to the visit to the dealership, I truly felt that I was respected as a consumer. Throughout all my communication with Matt Richards, myself and my wife were pleasantly surprised at how personable a car salesman could be. We both have had our trust shaken by car salesman and empty promises but I must say that Matt Richards and the entire Thomas Nissan team delivered on every promise put on the table. We came in there with a set budget, financing already set up, and had done our homework on the competition. I can truly say that Matt was the reason we bought the car from Thomas Nissan. We could've gotten the same exact model (probably not the same price) from a dealership not more than 10 minutes from our house. We drove over an hour to meet Matt and shop at the Thomas Nissan dealership. They have restored our faith in car buying. I will be recommending everyone I know who is in the market for a new car to shop at the Thomas Nissan dealership in Joliet. More
Great customer service was provided from Mr. Martinez. He always is available and prepared to answer any questions we might encounter. Mr. Martinez is a great sales representative that offers great customer always is available and prepared to answer any questions we might encounter. Mr. Martinez is a great sales representative that offers great customer satisfaction. More
My experiences at Thomas Nissan was amazing. The staff was wonderful. I hate buying cars and after my trip to Thomas Nissan I no longer feel that way. I would most certainly recommend this dealership to was wonderful. I hate buying cars and after my trip to Thomas Nissan I no longer feel that way. I would most certainly recommend this dealership to my friends and family. More
As a first time buyer with a not so great credit score. I was able to drive away in my new 2013 Juke. I wasn't pressured in to buying something. I was comfortable with Will. He was really nice and helpful. H was able to drive away in my new 2013 Juke. I wasn't pressured in to buying something. I was comfortable with Will. He was really nice and helpful. He did not try to push anything on me at all. He was patient and very honest in every aspect. I had one bad experience and was not really looking foward to hearing NO again but not at the Thomas Dealer. It was great. And I love my new car. More
The sales consultant Baker Wayne was very friendly and her customer service ability superb. In the first instances, we didn`t initially come to buy the vehicle,but to do window shopping,but because of his her customer service ability superb. In the first instances, we didn`t initially come to buy the vehicle,but to do window shopping,but because of his customer service acumen, we had to change our minds,trade in our old Mitsubishi vehicle for another. In the area of getting approved for credit, he stayed with us as the transactions draged late into the night. Wayne became very friendly with my kids who were there, keeping them busy with balloons etc. If I keep writing about Wayne and Thomas Nissan of Joliet, am going to be here for awhile. Thanks. Rita Akanno More
I had a very positive experience when purchasing my vehicle from Matt Richards. He was very helpful and personable. I would highly recommend Matt to anyone wanting to purchase a Nissan. vehicle from Matt Richards. He was very helpful and personable. I would highly recommend Matt to anyone wanting to purchase a Nissan. More
One of the best car buying experiences I have ever had! Matt Richards was really a pleasure to work with and his efforts and desire to put my best interests before his and the dealerships is what sealed th Matt Richards was really a pleasure to work with and his efforts and desire to put my best interests before his and the dealerships is what sealed the deal. I will buy another car from Matt/Thomas Nissan and would recommend them to anyone looking for a good car at a good price without all the hassle. More
I'm a Navy Reservist and a Breast Cancer survivor. At the time I was buying the vehicle I was in between surgeries and Wayne was very understanding and accommodating. In short Wayne as assume! the time I was buying the vehicle I was in between surgeries and Wayne was very understanding and accommodating. In short Wayne as assume! More
When we came to look at cars at Nissan we were not intending to buy just looking. I owned a Nissan Altima for 13 years and it owed me nothing but we were ready for something new. Sergio approache intending to buy just looking. I owned a Nissan Altima for 13 years and it owed me nothing but we were ready for something new. Sergio approached us and showed us a couple of Sentra's which I was interested in but I didn't want a lot of frills so he went in the back of the building and drove out this Sentra which was right up my alley. The color was perfect, the fit was perfect and when we test drove it, it held the road and it had just what I wanted in a car. When we got back to the dealership It was a done deal...I got the new Sentra and hubby got my old Altima. I don't think I could ever buy any other brand of car. They have been super good to us and served us well. Sergio was a super salesperson...personable, no hard sell and easy transactions. Thank you Sergio...love my Sentra. More