
Thomas Nissan of Joliet
Joliet, IL
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My husband and I had been looking for a new vehicle for the past few weeks. We went to other dealerships in the Joliet area and were not impressed. Our final stop was at Thomas Nissan. Immediately we thoug the past few weeks. We went to other dealerships in the Joliet area and were not impressed. Our final stop was at Thomas Nissan. Immediately we thought this place was different. There was no pressure, haggling, or that slimy car salesman feel. Ethan was down to earth and extremely approachable. He answered every question without hesitation. I was inside the vehicle I was interested in within 5 minutes tops! The entire staff was friendly, the place was well kept, and they had a great selection of vehicles. We were offered something to drink, which was nice since it was 20 degrees out. No other dealership offered that. It's the small things that count. Our experience was so good that we decided to come back to the dealership a couple of days later and make the purchase. Again, nothing but exceptional service. Even the finance manager was great to get along with, which doesn't often happen. My husband and I have purchased enough vehicles to know that this place is definitely different, in a good way. Overall, we will continue to come back to this location for future purchases. We'll be asking for Ethan again! More
I have been on the search for a car since the summer and all the trips I made always resulted in a flop. But then I came to Thomas Nissan of Joliet, and I have to say it was the best car buying experience I all the trips I made always resulted in a flop. But then I came to Thomas Nissan of Joliet, and I have to say it was the best car buying experience I had. I went to see a Chevy Malibu which was reasonably priced. The detailing done to the car was amazing, extremely clean. The hospitality and friendliness of the salesmen was the best part of the whole experience. They ensured that my experience with the car was what I wanted and were open to any questions I had. They were extremely patient with me, something that other dealership associates lacked. They worked with me with my finances and showed me plans that best fit my needs. It was overall a great experience, and I ended up with a car, for a great price, and it was something that I wanted. Most importantly, I left feeling reassured that if anything were to happen to the car or if I needed anything in the future, the associates at Thomas Nissan of Joliet will always be ready to help in any way they can. More
These guys know their product. We dealt with Will who was very helpful. He was able to arrange an extended test drive which basically sold us the car. Being able to have my family really experience how the c very helpful. He was able to arrange an extended test drive which basically sold us the car. Being able to have my family really experience how the car would be in our day to day needs. Highly recommend. More
Wayne was very helpful and super patient in helping me find the right Altima. This is the 2nd vehicle we have purchased from Rhomas Nissan and when it's time to buy another new car we will go back to Thom find the right Altima. This is the 2nd vehicle we have purchased from Rhomas Nissan and when it's time to buy another new car we will go back to Thomas Nissan. More
My husband and I were very nervous about buying our first car as we drove to the the dealership, Thomas Nissan of Joliet. A friend recommended Thomas Nissan because of the easy process of purchasing a vehicl car as we drove to the the dealership, Thomas Nissan of Joliet. A friend recommended Thomas Nissan because of the easy process of purchasing a vehicle and the promise of "no negotiations". I can proudly say that we are now the owners of a 2013 Nissan Rogue. Al Shalabi approached us within minutes of our arrival. We had already looked at what we were interested in through the Thomas Nissan of Joliet website and he quickly got us within the first car of our choice for a test drive. The test drive around Joliet solidified that this was OUR car. The rest of the process was such an anxiety free and positive experience. Al was extremely friendly to us and answered all of our questions about the car and the process of buying a vehicle. We could tell that he was very knowledgeable in his field. Also, the financial planner, Steve Gramera, also made this process easy. In addition, the feeling to drive away in a new car that has been freshly washed and cleaned was amazing. Everyone that we encountered was friendly and professional. My husband and I are looking to buy another car in the near future to replace my older vehicle and we will be returning to Thomas Nissan of Joliet to purchase it. I am happy that our thoughts of how stressful car shopping would be are now put at rest because of this dealership and the employees, especially Al and Steve. Thanks for such a positive experience! More
The "one price and no negotiations" made the purchase process easy and a pleasant experience. I was immediately comfortable with my salesperson, Ralph Atwood. Ralph was knowledgeable, profession purchase process easy and a pleasant experience. I was immediately comfortable with my salesperson, Ralph Atwood. Ralph was knowledgeable, professional and easy to work with during my new car purchase. Ralph has also been very helpful answering any questions I had since my purchase. I have already recommended Thomas Nissan and Ralph to friends that will be looking to purchase a Nissan. More
Al was very nice, pleasant, helpful in helping me find the right car. The next time I need another car I will come back and hope I will be still working here. I hope you all know you have a wonderful empl the right car. The next time I need another car I will come back and hope I will be still working here. I hope you all know you have a wonderful employee who takes his job very serious. I will tell others about coming here and will be back again. All of the employees was very nice and pleasant. More
I went to Thomas Nissan looking for a suv and Al Shalabi came out to help me he walk me around and showed me several suv. Al was so kind, friendly, and polite he did not force me into a vehicle he wanted me came out to help me he walk me around and showed me several suv. Al was so kind, friendly, and polite he did not force me into a vehicle he wanted me in. He let me choose the one I wanted. I will refer any one to Thomas Nissan because this is the best dealership I have went to that respect you and not force you into what they want you in or want to sell. I love the fact that the prices are on all the vehicles so that you no the prices. unlike the bad experience I had at all the other dealership I went to who get over on you with the pricing. I will always go back to Thomas for any vehicles I want just because the staff are great there. More
I had my band new car a month ago and am happy with it. Al Shalabi was very patient and helpful doing the whole process and he answered my questions. I HAD A VERY GOOD EXPERIENCE WITH NISSAN. Al Shalabi was very patient and helpful doing the whole process and he answered my questions. I HAD A VERY GOOD EXPERIENCE WITH NISSAN. More
Sergio, made my husband and me feel like family and was very courtious and kind to us. I will be a customer with Thomas Nissan for life and would recommend the dealership family and friends. very courtious and kind to us. I will be a customer with Thomas Nissan for life and would recommend the dealership family and friends. More