Thomas Nissan of Joliet
Joliet, IL
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When I purchased the 2014 Altima my sales lady Sandy Avery noticed several scratches on the side of the car. I brought the car days later to have the scratches buffed off and Sandy expedited the servic Avery noticed several scratches on the side of the car. I brought the car days later to have the scratches buffed off and Sandy expedited the service to be done. I was very satisfied with the results...no scratches!!!Also I need to mention that the sales transaction in buying the Altima with a one low price was a very surprising experience...no haggleing over the price. Sandy also handeled the sale answering all of our questions and she also was very knowledgable about the Altima. Thanks Nison Joliet and Sandy. More
It was a pleasure to work with Will on this purchase. We were treading having to deal with a pushy salesperson but Will was a perfect person to deal with. I will highly recommend him to all my family and fr were treading having to deal with a pushy salesperson but Will was a perfect person to deal with. I will highly recommend him to all my family and friends. Thank you all for the experience. More
I just wanted to thank everyone down at Thomas Nissan! I bought my first NEW Nissan Juke and i'm loving it! Al was very helpful in my decision. Plus, my parents sent me to him because he has taken great ca bought my first NEW Nissan Juke and i'm loving it! Al was very helpful in my decision. Plus, my parents sent me to him because he has taken great care of them every time they go in for anything. Everyone in the showroom was super friendly. I talked to a few employees as I waited for the finishing details of my car and they were all great as well. The process was easy and went very smoothly. I greatly appreciated the follow up call from Al to see how my new car was. It really shows that the staff at Thomas Nissan cares about their customers! More
My experience at Thomas Nissan was 100% Perfect! I walked in and was greeted right away, Karina offered her assistance to help me, I told her which car I was interested and took it for a test drive, s walked in and was greeted right away, Karina offered her assistance to help me, I told her which car I was interested and took it for a test drive, she told me some information and what Thomas Nissan has to offer while on the test drive, we came back in and settled on my trade and the Lexus, it was a very smooth car buying experience and have recommended this location to my friends & family. Thanks again Thomas Nissan! More
My husband and I had been looking for a new vehicle for the past few weeks. We went to other dealerships in the Joliet area and were not impressed. Our final stop was at Thomas Nissan. Immediately we thoug the past few weeks. We went to other dealerships in the Joliet area and were not impressed. Our final stop was at Thomas Nissan. Immediately we thought this place was different. There was no pressure, haggling, or that slimy car salesman feel. Ethan was down to earth and extremely approachable. He answered every question without hesitation. I was inside the vehicle I was interested in within 5 minutes tops! The entire staff was friendly, the place was well kept, and they had a great selection of vehicles. We were offered something to drink, which was nice since it was 20 degrees out. No other dealership offered that. It's the small things that count. Our experience was so good that we decided to come back to the dealership a couple of days later and make the purchase. Again, nothing but exceptional service. Even the finance manager was great to get along with, which doesn't often happen. My husband and I have purchased enough vehicles to know that this place is definitely different, in a good way. Overall, we will continue to come back to this location for future purchases. We'll be asking for Ethan again! More
I have been on the search for a car since the summer and all the trips I made always resulted in a flop. But then I came to Thomas Nissan of Joliet, and I have to say it was the best car buying experience I all the trips I made always resulted in a flop. But then I came to Thomas Nissan of Joliet, and I have to say it was the best car buying experience I had. I went to see a Chevy Malibu which was reasonably priced. The detailing done to the car was amazing, extremely clean. The hospitality and friendliness of the salesmen was the best part of the whole experience. They ensured that my experience with the car was what I wanted and were open to any questions I had. They were extremely patient with me, something that other dealership associates lacked. They worked with me with my finances and showed me plans that best fit my needs. It was overall a great experience, and I ended up with a car, for a great price, and it was something that I wanted. Most importantly, I left feeling reassured that if anything were to happen to the car or if I needed anything in the future, the associates at Thomas Nissan of Joliet will always be ready to help in any way they can. More
These guys know their product. We dealt with Will who was very helpful. He was able to arrange an extended test drive which basically sold us the car. Being able to have my family really experience how the c very helpful. He was able to arrange an extended test drive which basically sold us the car. Being able to have my family really experience how the car would be in our day to day needs. Highly recommend. More
Wayne was very helpful and super patient in helping me find the right Altima. This is the 2nd vehicle we have purchased from Rhomas Nissan and when it's time to buy another new car we will go back to Thom find the right Altima. This is the 2nd vehicle we have purchased from Rhomas Nissan and when it's time to buy another new car we will go back to Thomas Nissan. More
My husband and I were very nervous about buying our first car as we drove to the the dealership, Thomas Nissan of Joliet. A friend recommended Thomas Nissan because of the easy process of purchasing a vehicl car as we drove to the the dealership, Thomas Nissan of Joliet. A friend recommended Thomas Nissan because of the easy process of purchasing a vehicle and the promise of "no negotiations". I can proudly say that we are now the owners of a 2013 Nissan Rogue. Al Shalabi approached us within minutes of our arrival. We had already looked at what we were interested in through the Thomas Nissan of Joliet website and he quickly got us within the first car of our choice for a test drive. The test drive around Joliet solidified that this was OUR car. The rest of the process was such an anxiety free and positive experience. Al was extremely friendly to us and answered all of our questions about the car and the process of buying a vehicle. We could tell that he was very knowledgeable in his field. Also, the financial planner, Steve Gramera, also made this process easy. In addition, the feeling to drive away in a new car that has been freshly washed and cleaned was amazing. Everyone that we encountered was friendly and professional. My husband and I are looking to buy another car in the near future to replace my older vehicle and we will be returning to Thomas Nissan of Joliet to purchase it. I am happy that our thoughts of how stressful car shopping would be are now put at rest because of this dealership and the employees, especially Al and Steve. Thanks for such a positive experience! More