Thomas Nissan of Joliet

SERVICE A PLUS--FRIENDLEY,EFFICIENT, PROFESSIONAL--IT WAS A" WOW"--COULD NOT ENOUGH TO MAKE SURE YOU WERE SATISFIED. MIKE TOOK THE TIME TO COME AND INTRODUCE HIMSELF AND RECOMMENDING NEW LICENSE PLATE HOLDE A" WOW"--COULD NOT ENOUGH TO MAKE SURE YOU WERE SATISFIED. MIKE TOOK THE TIME TO COME AND INTRODUCE HIMSELF AND RECOMMENDING NEW LICENSE PLATE HOLDERS ADVERISING "THOMAS NISSAN"--WHICH WAS A GREAT PLEASURE TO ADVERTISE A DEALER THAT DELIVERS WHAT THEY PREACH "SATISFACTION ALWAYS" More

Our experience was outstanding! Kevin Bombeck was very knowledgeable about the vehicle we were purchasing. He was very attentive and answered all questions that we had. He was very professional and made knowledgeable about the vehicle we were purchasing. He was very attentive and answered all questions that we had. He was very professional and made our experience very smooth and I have to say that this was the easiest and most peasant experience that we ever had when purchasing a vehicle! We will definitely go back when purchasing another vehicle! More

I bought Nissan Altima SV New 2014 from Thomas auto group in Joliet. I like the idea of fixed price (no bargaining) and commission free sale which has direct effects on buyers. Such as 1. sales people do not in Joliet. I like the idea of fixed price (no bargaining) and commission free sale which has direct effects on buyers. Such as 1. sales people do not pressurize you. 2. They don't play game with you (fishy&pushy). 3. They don't try to sell you stupid warranty & Protection plans. 4. They respect your decision whether you buy or you walk out. I spent two days to get the best deal. I Visited Thomas, Bilkay & Gerald Nissan. And finally came back to Thomas for three main reasons. The honesty of their employees, 2. The lowest price for fully loaded car (Bilkay & Gerald failed to match), and 3. Trade in value for my car (Bilkay & Gerald couldn't match). I definitely recommend Thomas to my friend and everyone. And thanks to Chris for providing the best customer care with the awesome deal. More

i had an overall great experience. my sales guy matt richards explained everything to me and helped me purchase my new vehicle. everyone at the dealership was helpful and very friendly would definitely richards explained everything to me and helped me purchase my new vehicle. everyone at the dealership was helpful and very friendly would definitely recommend thomas nissan to my friends. More

My wife and I were looking for a new Pathfinder and ended up at Thomas NIssan. This is the only dealership that actually told us that they price they advertised online was the price they would sell the car. up at Thomas NIssan. This is the only dealership that actually told us that they price they advertised online was the price they would sell the car. We worked with several other dealers and it was very much a bait and switch. Extremely satisfied with their business model. On a personal side, we worked with Ben and Tim. Both were very consultative with us and seemed very concerned with what is that we actually wanted/needed rather than collecting "ammo" to use during a sales negotiation. I guess because they do the no-hassle pricing and commission free model that they actually get to behave like nice, respectable human beings. I whole-heartedly recommend them our friends. More

Prior to arriving at Thomas Nissan to purchase our Frontier, my husband and I had driven 40 miles to an appointment with another dealership about a Frontier we saw online. The agent who made the appoi Frontier, my husband and I had driven 40 miles to an appointment with another dealership about a Frontier we saw online. The agent who made the appointment never showed, and we spent an hour waiting for the manager to find the vehicle we wanted only to learn they had sold it the previous day (even before that agent contacted us for the appt.!). Furious and disenchanted, my husband and I were on our way home when my husband noticed Thomas Nissan and wanted to drop in. We did not have much time (having wasted the morning at another dealership), because we had show tickets for the afternoon. I was so upset by what occurred at the previous dealership that, initially, I did not even leave my car to go in with my husband. After several minutes, my husband returned with a smile and asked be to go into the dealership. Wayne Baker greeted me warmly as he took us out to look at a vehicle. Considering it was a horribly cold and snowy Midwest day, Wayne made sure the car was heated and we were comfortable. He was very pleasant and knowledgeable, explaining the vehicle and the Thomas Nissan price guarantee. At no point did we feel as if he was trying just to sell a car. When my husband asked about the newer model Frontiers, Wayne offered to show us the two he had, again without being pushy or pressuring. While we initially wanted to purchase an older vehicle, when Wayne explained the benefits of the newer model and gave us the price, we began to consider the new Frontier. When we began to talk price, again Wayne was not pushy but helpful. Since we were in quite a hurry to make our show, he was sure to not waste our time and gave us his best price. Having spent the previous week researching online (Edmunds, KBB.com), we really felt that the price he quoted was more than fair for what we were getting. We had only 20 minutes left, so Wayne told us he could hold the car until the next day. Later that evening on our way home from the show, I called Wayne to see whether it would be possible to stop by and finish our purchase. Even though we would not arrive at the dealership until 20min. before they closed on Saturday, he told us not to rush (there was a bad snow storm), and that he would have everything ready when we arrived. Sure enough, when we finally made it in through the snow, Wayne and the entire team at Thomas Nissan made the car buying process seamless and efficient. Wayne even had a small piggy bank to give our son. Wayne Baker and everyone who we had contact with that day (and evening) made the purchase of our new Nissan Frontier the best car-buying experience we have ever had. I would not hesitate to recommend this highly professional dealership to anyone and would definitely come back in the future. More

Matt Richards was really everything you would want a car salesman to be - knowledgeable, patient, and good-natured. He asked good questions, he listened to the answers, and he knew when to offer more info salesman to be - knowledgeable, patient, and good-natured. He asked good questions, he listened to the answers, and he knew when to offer more information. Thank you! More

Our sales person Chris was very knowledgeable with my Nissan Frontier. He showed me all the bells and whistles with my new truck. He was not only very informed, but was also very friendly, I felt right a Nissan Frontier. He showed me all the bells and whistles with my new truck. He was not only very informed, but was also very friendly, I felt right at home. Customer service was his specialty. I look forward to coming back for any of my future Nissan vehicle purchases with Chris. Overall I am extremely satisfied with my new Nissan Frontier sales experience. Thanks again and GOD bless. Eddie Vargas More

I was recommended by two friends,whom I work with. I would definitely agree with them, that the experience was outstanding. They do relate to our needs as customers and relationships are built at Thomas would definitely agree with them, that the experience was outstanding. They do relate to our needs as customers and relationships are built at Thomas Nissan. I have referred and will continue to tell my friends and family. Thank you Al for taking your time,finding the best model for my needs and showing me all the new gadgets in my 2013 Nissan Rogue Limited Edition. More

Matt was a great person to work with. Took time to explain things. Was very polite and knowledgeable. Would refer anyone to buy a car from you. After sale Matt took the time to explain the vehicle and explain things. Was very polite and knowledgeable. Would refer anyone to buy a car from you. After sale Matt took the time to explain the vehicle and the things in it. More