Thomas Nissan of Joliet

heard about an 08 trailblazer SS that was for sale here so me and my girlfriend walked in just wanting to check it out because we've wanted one for few years, the car was clean! exactly what i wanted. i wa so me and my girlfriend walked in just wanting to check it out because we've wanted one for few years, the car was clean! exactly what i wanted. i walked up to the door and al greeted me and told him about the car and he brought me in and we talked some numbers. took it on a small test drive and fell in love instantly. i gave them what i thought would be a very difficult monthly payment number and to my surprise i got a better deal that i had imagined, i never thought i would of been driving home in my new car. i highly recommend thomas nissan to anyone looking for a new or used car. everyone i delt with was very friendly and helpful. thanks a lot Al More

Overall a great experience in buying my first car. I went in, saw the car I wanted and I was able to go home with it in, saw the car I wanted and I was able to go home with it More

I rated Thomas Nissan so highly because not only did they provide the lowest price I was able to find, but they were also friendly, never pushy and always helpful. I had searched for a vehicle for 2 months i provide the lowest price I was able to find, but they were also friendly, never pushy and always helpful. I had searched for a vehicle for 2 months in the town where I live before driving 2 hours to purchase a vehicle at Thomas Nissan. The money we saved was well worth the drive, and then some. Also, with the mileage we were looking for we were unable to find any SUVs with any warranty at all, until we found the Thomas Promise lifetime warranty. More

My wife and I are in the market for a minivan due to our growing family. Thomas Nissan is right down the street from our house, and we stopped in to check out the Quest, as it was on our list of possibles. growing family. Thomas Nissan is right down the street from our house, and we stopped in to check out the Quest, as it was on our list of possibles. Jose was awesome in explaining how they operated-from no commission sales to their lifetime warranty, and obliged to show me the vehicles that I had asked about with no reservation, or attempt to intentionally upsell or switch. We had to do the test drive on a second day, which Chris helped us with. He went through every feature possible and made it a very pleasant experience. Once done, they printed off the price info with financing information as we weren't ready to buy just yet, but there was zero pressure to keep us in the showroom to get a deal done. Since those visits, my wife decided the Quest is not her first choice for a van due to her own likes and dislikes and that is the only reason we did not purchase a vehicle from them. Jose, Chris - thank you for the great experience even though we did not purchase a vehicle. I certainly would recommend this dealer to ANYONE in the market for a new vehicle. You won't be disappointed in the amount and quality of service and friendliness you receive there. Thank you! More

Al was very helpful in helping me find a car that I knew I would love. I walked into the dealership knowing that I love Altima's and nevertheless I drove an Altima home. With the convincing of my dad, with I would love. I walked into the dealership knowing that I love Altima's and nevertheless I drove an Altima home. With the convincing of my dad, with Al's help of course I drove home my dream car. Al made car shopping stress free and fun after 4 other stressful car shopping days, that is exactly what I was looking for. Al went above and beyond to make sure I was taken care of and I appreciate it. More

My wife after 20 years of driving her Ford Explorer finally starting talking about giving up ole Betsy. The Explorer was purchased on the same day that she adopted her daughter so it was the same age. finally starting talking about giving up ole Betsy. The Explorer was purchased on the same day that she adopted her daughter so it was the same age. My wife and I got married 7 years ago and since then I have tried to get her to give up her car for something nicer. She just said no and I love my car and I am going to keep it until it dies on the side of the road. The car had 230000 miles and still ran fine. We didn't have any problems with the car and it was a pleasure to drive. Back in 2013 I needed to buy a car for my Step Daughter Amanda. She and I set out to ( see ) what we could afford and what kind of car she wanted. Since I bought my Honda and loved it, We started at the Joliet Honda dealership and looked at a Civic, from there we looked at Ford, then we went to Thomas Nissan and met Sergio Martinez. She fell in love with a Sentra and My wife and I came back with Amanda and bought the car. The Team there was great and I felt that they understood Customer Service and made us feel very appreciated and welcome. I told Mike Gor that I would be back to buy my next car from him. That they had won me over and I would be coming back. In the first week of Febuary I started doing research on a new Nissan Rouge for my wife. Once I heard her say that she thought it was about time to get rid of " Betsy" I jumped at the chance. I looked at Ford just so I could tell her that I did and then went to see my firiends at Thomas Nissan. When I got there I was met by Wayne Baker who I explained I was on a fact finding mission. I had an Idea that since she had driven the Explorer for so long going to a car might not be something that she would be happy with. Wayne and I talked at some length about how attached she was to her Explorer and that I needed to coax her into this and let her pick it out. I just needed to make sure that I was there guiding her. This car was not about me it was all about her. When the day came to take her to Thomas she was starting to tear up and started to talk about Betsy and giving her up was a very hard thing to do. I brought her in the the dealership and found Wayne and Mike Gor right away. Wayne spent a little bit of time talking to my wife and made a great connection with my family. The whole time that we were discussing the Rouge she still was not excited about the prospects of giving up her car. But once she starting the test drive she was quickly won over. I have been in retail for nearly my whole life, I have been trained by the best of Customer Service. I have also be taught that if you can move your staff to delighting your Customer you will win them over and spend more money in your business. I was Trained to change the attutude of your staff to think of your customer as a Guest and you will achieve this quickly. Not sure if that was your intention or Direction Mike Gor and his staff have achieved that with my family.I have bought two cars so far and will by my future cars from you. More

Reasonable prices, exceptional, friendly service. Sergio was so nice and very knowledgeable. He even delivered my floor mats to my job when they didn't have them in stock the day I was in! I felt totally at was so nice and very knowledgeable. He even delivered my floor mats to my job when they didn't have them in stock the day I was in! I felt totally at ease here, which is so refreshing! Buying a car is a big deal, but the staff here made it as quick and easy as possible. They offered me a great deal on my trade-in and did everything they could to get me in the car I really wanted. When the time comes, they will DEFINITELY get my business again! More

Tim Rohe was very professional, helpful, and was knowledgable about Nissan vehicles and their features. Tim worked with us on selecting the vehicle we wanted and explored our options. The purchase o knowledgable about Nissan vehicles and their features. Tim worked with us on selecting the vehicle we wanted and explored our options. The purchase of our 2014 Nissan Versa Note was a pleasent experience, we would recommend Thomas Nissan to anyone and refer everyone to our salesman, Tim. Thank You for making our car buying experience a joy! More

Matt was extremely educated and very helpful. there was no hassle and price was great. Everyone was very friendly. Everything went very smooth. That is very important for customer service. I am very happy no hassle and price was great. Everyone was very friendly. Everything went very smooth. That is very important for customer service. I am very happy with my purchase. I love the Nissan Rogue. More

Great dealership. Huge selection. Nice and friendly salesman. Clean and professional. One price system rocks. No going back and forth with the price. No headache, no pressure, no nonsense. I was able salesman. Clean and professional. One price system rocks. No going back and forth with the price. No headache, no pressure, no nonsense. I was able to pick out a car, take it out for test ride and close a deal within 90 min. Plus you get a lifetime warranty! It was the first time I actually enjoyed a car purchase. I highly recommend this dealership to everyone. More