
Thomas Nissan of Joliet
Joliet, IL
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I had been shopping around for several weeks for a new or late model SUV with specific features such as leather interior, heated seats, moon-roof, etc. The pathfinder came across as the best bang for my buck late model SUV with specific features such as leather interior, heated seats, moon-roof, etc. The pathfinder came across as the best bang for my buck when compared to other SUVs & dealer prices. While I test drove several SUVs at Nissan, I was not completely satisfied with the exterior colors and/or interior features, so I did not make a purchase on that particular day. Our sales rep (Chris Barrera) listen to my every concern, down to the exterior color. Ben Rosenberg and Mike Gors were extremely helpful in making my wife and I feel comfortable with our decision and presented an attractive finance package which helped seal the deal. Everyone that I worked with at Nissan made me feel special and more than just a finance number ! I never felt hassled or rushed. My wife and I were never treated this well at Chevy or Ford, Nissan is a class above the rest, I will definitely be doing business with them for a long time! More
I had a wonderful experience at Thomas Nissan. I was nearing the end of my lease with another brand and I wanted to return to the Nissan brand since I owned a Nissan Stanza for over 10 years and loved i nearing the end of my lease with another brand and I wanted to return to the Nissan brand since I owned a Nissan Stanza for over 10 years and loved it. From the moment I arrived, I received personal attention from Matt who greeted my daughter and I at the door and immediately arranged for us to test drive an Altima. During the drive he was very informative and friendly, but did not pressure us in any way, which we greatly appreciated. I was sold on the car immediately. I told Matt I had to bring my husband back later in the day to look at the car before purchasing it. When we returned, we began working with Ralph who did all the preliminary paperwork with us in a very timely manner. He also went into more detail about the car's many impressive features. When it was time to get the car ready to take home, Ralph was nice enough to tell us it would take awhile, so that gave us time to have dinner and wait for a call to pick up the car. We returned to Thomas Nissan early that evening to do final paperwork with Steve and Ben, who were both very friendly and efficient. Before we left, Ralph joined us in our new car and showed us how to operate many of the car's great features. He was extremely patient and helpful even though it was well past closing time. I must say, this is the most fun I ever had buying a car. The whole process was very low-key and effortless! The minute I sat in the Altima for a test drive, I was comfortable in it and, so far, I love everything about it. Thank you to everyone at Thomas Nissan for making my latest car purchase one to remember in a very positive way. I will definitely refer friends and family to you. Sincerely, Mary Ellen Spiegel More
Extremely friendly and accommodating! Big Al is a great people-person, and provided all the information we needed. His personality and service made us feel very comfortable in making the purchase, and his people-person, and provided all the information we needed. His personality and service made us feel very comfortable in making the purchase, and his knowledge of the vehicles Nissan offers made the decision easy for my husband and I. We greatly appreciate everyone's help! More
we were driving through different dealers looking for a used Nissan maxima, we seen a white maxima out back , we saw a photographer taking pictures so we asked him about the car and he talked to us about used Nissan maxima, we seen a white maxima out back , we saw a photographer taking pictures so we asked him about the car and he talked to us about it then referred us to the sales department where we met Tim Rohe, Tim gave us all the information about the car, the payment was more than we wanted to spend to buy it so he recommended a lease, we leased the car, Tim is an excellent salesman, he was very helpful with all our questions, Sal was very helpful in explaining the lease to us and helping us out with the details, our experience was excellent and everyone we delt with was very helpful, we would definitely rate everyone a 10, we look forward to doing future business with you, thank you for excellent service, Stephanie Kuehlem More
Great deal, no pressure to buy. Overall great sales experience. Look forward in doing maintenance and future business with Thomas. Will recommend Thomas to friends and family. experience. Look forward in doing maintenance and future business with Thomas. Will recommend Thomas to friends and family. More
Everyone was very professional,friendly and honest. Jose Barrera was very helpful in helping us find the vehicle we wanted. He did an excellent job in ensuring we knew how to operate our new car. I really Barrera was very helpful in helping us find the vehicle we wanted. He did an excellent job in ensuring we knew how to operate our new car. I really like the fact he stayed in touch after we bought our car to ask if we had any questions. More
Chris was very helpful and understood all our needs, knows he's job well and knows how to treat people the right way, never felt pressure into anything. Awesome sales guy. I will totally recommend him.. knows he's job well and knows how to treat people the right way, never felt pressure into anything. Awesome sales guy. I will totally recommend him... In the other hand the finance department was very persistent and we felt pressure into doing something we did not want, we felt that he could of helped us more with the interest rate but since we didn't purchase the warranty he had attitude afterwards and didn't want to help us. At one point we were ready to walk out and away from the sale..bad bad service in the finance department. More
The reason for my rating on will is because he was a tariffic guy! He made us feel like we were buying a car with a friend not a sales man, He was very informative on the cars and making sure i got the tariffic guy! He made us feel like we were buying a car with a friend not a sales man, He was very informative on the cars and making sure i got the best of what i wanted with in my budget, he trully is a tarific guy. I have already recommended 3 frinds who are car shopping not just to Thomas NIssian but to Will!!!! More