Thomas Nissan of Joliet

Thomas Nissan Purchase Experience Went Very Smoothly We have been shopping for used cars for daughter. We traveled up to 110 miles round trip, to be disappointed with the options. A little more pressure We have been shopping for used cars for daughter. We traveled up to 110 miles round trip, to be disappointed with the options. A little more pressure (from other dealerships) than we were comfortable with. We did our research on the type of car we wanted, so we were doing daily on-line searches. We then came across Thomas Nissan with car we were interested in. My daughter called, and talked with Matt Roberts. He made her very comfortable, giving her ALL the information about the car (being up front about the CarFax report, which he pulled PRIOR to us coming by, which we appreciated). My daughter and her dad test drove the car with Matt, and he made them feel very comfortable and his sales style was very honest. He wanted her to drive the car further than the other dealerships we visited, so we got a better feel of the drive. Coming back to the dealership, Matt stayed to answer all our questions, and wasn't pushy at all. He explained the no haggle price, lifetime powertrain warranty, which we didn't know was available through Thomas Nissan. Writing up the sale was quick and efficient. We ended up purchasing the right car at the right price at the right dealership!! That says a lot as the car purchase process can be very time consuming and stressful. This is our first visit to Thomas Nissan, and we liked the options, sales environment, and appreciated Matt's honesty and non-aggressive sales approach. Would definitely recommend them to anyone looking for a car. More

Great Dealership This is our third time buying from Thomas Nissan, we would not be a repeat customer if we were not very pleased with this outstanding dealership. This is our third time buying from Thomas Nissan, we would not be a repeat customer if we were not very pleased with this outstanding dealership. More

Easy process! I initially went to Hawkinson Nissan but because of poor execution I found myself at Thomas Nissan. The process was very easy and Chris took the time I initially went to Hawkinson Nissan but because of poor execution I found myself at Thomas Nissan. The process was very easy and Chris took the time to help me with my decision on buying my SUV. I would buy my next car from here. More

Customer service starts as soon as you step out of your car We were greeted immediately and our salesman, Mo, worked to find us the perfect vehicle. He was very helpful and eager to answer any questions. Ther We were greeted immediately and our salesman, Mo, worked to find us the perfect vehicle. He was very helpful and eager to answer any questions. There was no pressure and we always felt like Mo and the dealership were working with us to ensure we found the vehicle we really wanted at the lowest price. Sal was also extremely helpful in taking care of our trade-in. Again, it was a straightforward, no back and forth negotiation and best of all, a fair price. Even on the finance end, Steve explained all of our available options and made sure we understood the paperwork/warranties/etc. From the top down, you can tell this dealership preaches a different way of operating and they stick to it. Overall a great experience and would highly recommend! More

Very smooth process I was very pleased with the salesman who gave very good information about the car. I recommend the dealer and salesman highly. They assisted and gave I was very pleased with the salesman who gave very good information about the car. I recommend the dealer and salesman highly. They assisted and gave me various financing options! More

Happy! We could not be any happier with our experience. We feel like we were treated like family. Kevin took time to get to know us and our wants/needs. We could not be any happier with our experience. We feel like we were treated like family. Kevin took time to get to know us and our wants/needs. More

Painless car purchase We had a great experience buying our Nissan Versa Note. The Sales person Sal Luca made you feel at home, very comfortable. No pressure which I find a We had a great experience buying our Nissan Versa Note. The Sales person Sal Luca made you feel at home, very comfortable. No pressure which I find a big turnoff. He was the best. Would recommend this dealer ship to others. More

Great experience Thanks for a seemless experience and taking price out of the equation by being fair without having to negotiate. You took the business from another d Thanks for a seemless experience and taking price out of the equation by being fair without having to negotiate. You took the business from another dealer. More

Survey Sergio made the sale for my first car very easy and simple. I love the car and would consider buying another car from Thomas Nissan in the future. Sergio made the sale for my first car very easy and simple. I love the car and would consider buying another car from Thomas Nissan in the future. More

Great salesmen I had a great experience working with Alan Caruthers and Jim Lindeman. We were having a hard time finding someone to finance me. Alan never give up on I had a great experience working with Alan Caruthers and Jim Lindeman. We were having a hard time finding someone to finance me. Alan never give up on me, he worked hard with Jim to find someone to finance me. Jim and Alan were great team players. Not only did they find someone to finance me, they were able to get my payments were I was very comfortable at. They have great people skills, Awesome guys!!!!! More