
Thomas Nissan of Joliet
Joliet, IL
Filter Reviews by Keyword
By Type
Showing 1,112 reviews
Great Team On our first visit to Thomas Nissan of Joliet was just to look at what was available. Al Shalabi greeted us warmly and pleasantly. We looked at car On our first visit to Thomas Nissan of Joliet was just to look at what was available. Al Shalabi greeted us warmly and pleasantly. We looked at cars and were invited for a test drive. Since we were only looking at that time, we thanked him and went our way. Big mistake. We knew that there was one car that caught our eyes and didn't need to look further. Al Shalabi followed up with us the next day. There was no pressure put on us to purchase there. We decided to return for a test drive and drove out with a new car. Thanks to the Thomas Nissan team for helping with the financing for the car we wanted. More
customer Was recommended by a dear friend who was impressed by the excellent customer service & hospitality she received at Thomas Nissan. Alan Caruthers provi Was recommended by a dear friend who was impressed by the excellent customer service & hospitality she received at Thomas Nissan. Alan Caruthers provided me the same experience, & the entire Thomas Nissan family made this purchase the best I've ever had so far. Love my new Thomas Nissan family. More
Great experience, would recommend Great experience, no hassle..especially considering it was my first experience in buying a new car. I felt like Matt Richards and the other dealership Great experience, no hassle..especially considering it was my first experience in buying a new car. I felt like Matt Richards and the other dealership team members were honest and straight-forward. I did have help in the matter from my father, but I still feel like I did not receive a "run-around", any unwanted pushy-ness, etc. Overall, I highly recommend the dealership. More
Great Service Sergio was very friendly and professional. We would return to him to buy another car. Thomas Nissan worked to do everything in their power to make th Sergio was very friendly and professional. We would return to him to buy another car. Thomas Nissan worked to do everything in their power to make things work for us. More
First Nissan/Thomas purchase Looking for a Maxima, we visited Thomas to discuss dealer trading for the right color. Sal directed us to Will. After reviewing our needs he was glad Looking for a Maxima, we visited Thomas to discuss dealer trading for the right color. Sal directed us to Will. After reviewing our needs he was glad to help find the perfect Maxima, but explained that the Altima exceeded our desires and would save us $6000! OK, waiting for the next ball to drop, we test drove the Altima as they appraised our trade. Holy cow they stood up to my trade and agreed with my research of what it was worth. Ben the used car manager actually sat down with us and drove with me in our trade (never kicking my dog, if you know what I mean). Jim, in finance, was great and pleasant to work with. First time in our lives that it was sad to finish with such a great group of people at a car dealer! More
Wow ! If you want the best deal & terrific experience buying a vehicle, go directly to Thomas Nissan of Joliet. BUT....you have to speak to William Sammauro If you want the best deal & terrific experience buying a vehicle, go directly to Thomas Nissan of Joliet. BUT....you have to speak to William Sammauro because he is the best !! Very knowledgeable, mannerly and most of all, took care of all our needs in buying our new Nissan Altima today. Now....when you get to the financing part, you have to speak to Steven Gramera - great person and terrific with customers. He knows what people want/and can afford and doesn't try to sell items that really aren't what they want.... I give both of them 5 STARS - they were terrific !!!! Our first Nissan, but not our last. More
awesome My husband and I recently went in to purchase a new car. I wasn't sure what I wanted. Matt Richards came out and spent a lot of time showing us the My husband and I recently went in to purchase a new car. I wasn't sure what I wanted. Matt Richards came out and spent a lot of time showing us the different cars that interested me. We went on a test drive and by then it was getting late. We wanted to get home to our daughter. I told Matt that we would be back in the next morning. There was no push to have us purchase that night. Matt gave us his card, told us he would be in the next morning. We did go back the next day. We test drove a different car and found the one we loved. No pressure, no haggling on the price. it was the perfect way to do business. A couple days after the purchase Matt gave me a call to check in, make sure I didn't have any questions about the car. What great customer service. I will definitely recommend Thomas Nissan and Matt to anyone who is looking to buy a car. More
Great Service This was my second time returning to Thomas Nissan. I have worked with Al Shalabi for the second time now and he continues to make sure all my questi This was my second time returning to Thomas Nissan. I have worked with Al Shalabi for the second time now and he continues to make sure all my questions are answered and that I am taken care of. Ben Rosenberg is also of great help!! I am very happy with my purchase. More
Great Service! Excellent service ! I am very happy with my purchase. What a pleasure William was to work with and I would definitely return here when I am ready to Excellent service ! I am very happy with my purchase. What a pleasure William was to work with and I would definitely return here when I am ready to buy another car. Everyone was very friendly and professional . William had extensive knowledge of the different models and makes of the cars which helped me to decide on the best vehicle for my needs. Thank you again ! More
Thank you! I purchased my first new car at Thomas Nissan of Joliet with the help of Chris. I had a great experience. I would recommend this dealership to anyone. I purchased my first new car at Thomas Nissan of Joliet with the help of Chris. I had a great experience. I would recommend this dealership to anyone. Chris was kind, knowledgable and went above and beyond to make sure I was happy with my purchase! I really felt he cared about me obtaining a great deal on my new car. Thanks again! More