
Thomas Nissan of Joliet
Joliet, IL
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Shopping with an autistic 5 year old - no problem! Don't know what it is about my wife and I but we can't seem to shop for cars before 8:00 at night. Add to that shopping with an autistic 5 year old an Don't know what it is about my wife and I but we can't seem to shop for cars before 8:00 at night. Add to that shopping with an autistic 5 year old and your average mile-a-minute 4 year old and you can imagine the potential for disaster. From the minute we walked onto the lot Chris Barrera went out of his way to take care of us. His excellent prouct knowledge and simple, realistic portrayal of our options made selecting our 2014 Rogue an easy task. As the normal car buying process (for us anyway) tends to do, the hours ticked away with both boys getting more than a little antsy. We did not experience a single glower, stare, or even questioning glance from any of the staff at our son's outbursts (happy ones this time) or antics. Thomas Nissan is not the only business to conduct itself in this manner when dealing with special kids. I point it out here because it is appreciated each and every time we experience it. We are always concerned about how he will be seen and reacted to. It's just part of our life. Instead of heading home last night discussing ways to better prepare for such an outing with our son next time, Chris Barrera and the rest of the crew at Thomas Nissan gave us the opportunity to drive away talking about how much we love our new car. Many thanks and much respect, Bud Choate More
exceptional, superior service I actually traveled over 300 miles for the best deal ever!!!! I would do it again in a heart beat. I would like to give a special shout out to Arturo I actually traveled over 300 miles for the best deal ever!!!! I would do it again in a heart beat. I would like to give a special shout out to Arturo Moreno he made this experience the best! Arturo has the best personality ever and I'm so glad he was my salesperson. This one for you Arturo Moreno More
Everyone is so friendly! Great Customer service everyone is so friendly there! I would recommend this place to anyone! They help you find the perfect car in your price range. Great Customer service everyone is so friendly there! I would recommend this place to anyone! They help you find the perfect car in your price range. The moment you park your car they are there to greet you and help you right there & then! More
Car buying made easy This was by far the most pleasant car buying experience we've ever had. Thomas's no haggle pricing is the way to go. Our salesman Sergio was so nice a This was by far the most pleasant car buying experience we've ever had. Thomas's no haggle pricing is the way to go. Our salesman Sergio was so nice and so knowledgeable about every aspect of the vehicle we purchased. We put off looking at cars partly because we dreaded dealing with car salesman. I wish we had known the process is different now. I highly recommend Thomas Nissan and and especially Sergio Martinez who is wonderful to work with. More
wonderful experience That was the best experience i have had in buying a car, everyone was friendly and went our of their way to help my wife and I. very professional and That was the best experience i have had in buying a car, everyone was friendly and went our of their way to help my wife and I. very professional and overall a wonderful experience. More
nissan in joliet. Very nice people, all friendly and very helpful! very happy to have gotten a car here! they give you all the information you need and answer all your Very nice people, all friendly and very helpful! very happy to have gotten a car here! they give you all the information you need and answer all your question with detail. loved it! More
Great service! My experience at Thomas Nissan was a very positive one. Everyone involved was of great help, and everyone was very friendly. Art was very helpful an My experience at Thomas Nissan was a very positive one. Everyone involved was of great help, and everyone was very friendly. Art was very helpful and he was able to answer all of my questions, and meet many of my needs and wants in a car. The buying process was very quick and hassle free. Thomas Nissan is a highly recommended dealership!! More
Friendly and satisfying Salesman Chris was very helpful in picking out the Rouge that we bought. He and the other salesman working in the store answered any questions and wer Salesman Chris was very helpful in picking out the Rouge that we bought. He and the other salesman working in the store answered any questions and were quite knowledgeable about the products they sell and that was nice to work with. More
Amazing I feel like I was with my friends they take care about my and lesent my concerns and gave me advices also was great and I happy with the car I feel like I was with my friends they take care about my and lesent my concerns and gave me advices also was great and I happy with the car More
Pleasant & Painless From the greeting in the showroom, to the long test drive, to the answering of all my questions, to the no haggle pricing, to delivery, what a pleasan From the greeting in the showroom, to the long test drive, to the answering of all my questions, to the no haggle pricing, to delivery, what a pleasant and painless experience. Michal is a very courteous young man who answered all of my questions. He went out of his way to bring paperwork to my office to be signed, and he has followed up very nicely with me. What a difference from the old days of when buying a car could be a traumatic experience. A great experience and an unbelievable deal! Who could ask for more. More