Thomas Nissan of Joliet

Great customer service I had the greatest experience every here. Troy was a great help in helping purchase my first brand new car. I truly will recommend family and friends I had the greatest experience every here. Troy was a great help in helping purchase my first brand new car. I truly will recommend family and friends to com to Thomas Nissan and buy a car from Troy Faulkner. He has great customer service and he made sure I was satisfied with my new car. I will continue to do business with Thomas Nissan in the future due to the great customer service I received. More

Matt Richards is the BEST I want to give a big thank you to Matt Richards. I can't imagine any sales person any better than Matt! I would not buy a car from anybody else oth I want to give a big thank you to Matt Richards. I can't imagine any sales person any better than Matt! I would not buy a car from anybody else other than you. Again thanks a lot Matt! More

Everyone was very helpful Very honest and helpful people. They all work together to ensure a truly satisfactory experience. Purchased my 2016 Maxima here and love love love it Very honest and helpful people. They all work together to ensure a truly satisfactory experience. Purchased my 2016 Maxima here and love love love it! More

Love the no haggle It's been a very long time since I purchased a vehicle and I loved the experience of not having to deal with person after person to get the bottom pri It's been a very long time since I purchased a vehicle and I loved the experience of not having to deal with person after person to get the bottom price. My salesman Ralph Atwood gave me the very detailed information that I needed to come to the decision to purchase my vehicle from his dealership. I would highly recommended him personally and his dealership. He made what would normally be a stressful ordeal a pleasant one. Thanks Ralph!! More

Very positive We had a good experience buying our new vehicle. Derwin Sellers was our sales rep. He went out of his way to find the exact vehicle with the exact equ We had a good experience buying our new vehicle. Derwin Sellers was our sales rep. He went out of his way to find the exact vehicle with the exact equipment we wanted. After the test drive and after our decision to buy, Derwin communicated with us continually. He told us what was coming next and, I believe, did everything in his power to move the process along for us. Sal was helpful during the "numbers" part of the transaction and actually helped with our decision on how to finance the vehicle in a less "painful" way than I was ready to do. His manner and expertise put us at ease during this sale. Finally, Steve was very informative and walked us through the final stage of the purchase. He was very low pressure but also very thorough in his explanation of the different packages available with the service contract. I had never visited Thomas Nissan, or any Thomas dealership for that matter, before this. I would not hesitate to go back based on this recent experience. More

Excellent customer Service I have bought several vehicles from Thomas Nissan. They are always professional and fair. Both Derwin and Sal helped me get the deal I wanted for my I have bought several vehicles from Thomas Nissan. They are always professional and fair. Both Derwin and Sal helped me get the deal I wanted for my new 2016 Nissan Maxima. Thanks so much for making my experience enjoyable! More

VERY POOR SERVICE AND MANAGEMENT! After many months of saving, I finally obtained a higher credit score and bought a brand new Altima! I was so excited! That excitement was quickly s After many months of saving, I finally obtained a higher credit score and bought a brand new Altima! I was so excited! That excitement was quickly smothered when I noticed body damage. I brought it back to the dealer well within their "3 DAY/300 MILE" exchange policy. I was NEVER offered an exchange, instead; I was given the run around and very poor body work. Each time I returned, there was even more damage done to the car! Not once, has a member of management contacted me to make this right. Nissan Consumer Affairs has not returned my calls. I had intended to purchase another Nissan for my spouse, but given these issues~ I will NOT return to this dealer! More

Great car buying experience! Started at Thomas Toyota and looked around at cars and looked for associate for help but no one was around. I Decided to go over to the Nissan side an Started at Thomas Toyota and looked around at cars and looked for associate for help but no one was around. I Decided to go over to the Nissan side and Derwin was there to help. Derwin listened to what I was looking for and took me and my family straight to the cars we were interested in. He was knowledgeable, to the point and friendly. I was expecting a sales pitch and overbearing tactics, but Derwin was genuine and wanted me to find the right car. Everyone at Thomas was really great and will definitely recommend car shopping here to all my friends and family! More

Easy Peasey We had looked up their Certified Pre-owned vehicles online and when we went in they actually had more than what was listed online to choose from. Our We had looked up their Certified Pre-owned vehicles online and when we went in they actually had more than what was listed online to choose from. Our salesman, Troy was helpful and not overbearing. We selected a car we liked and were able to come back the next day and finish the transaction. We already had our own financing so I have no idea how their finance team is but everyone we met was friendly and helpful. I would definitely come here again the next time we're ready to purchase a car. More

Good Job William S. is what keeps us coming back to Thomas Nissan. I believe at last count my family has bought five vehicles from Will. He is knowledgeable William S. is what keeps us coming back to Thomas Nissan. I believe at last count my family has bought five vehicles from Will. He is knowledgeable without being pushy and pleasant to talk with even when not actively in the market. My guess is he may even sell us our next vehicle. More