Thomas Nissan of Joliet
Joliet, IL
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Great customer service, great prices, and great quality! Just bought our 2015 Nissan Quest from Thomas Nissan and it was one of the best car buying experiences ever. Sergio Martinez made this a pleasant exp Just bought our 2015 Nissan Quest from Thomas Nissan and it was one of the best car buying experiences ever. Sergio Martinez made this a pleasant experience and helped us to a achieve the car we wanted and gave us a great deal on our trade-in. He is a knowledgeable salesperson with great people-skills. He made us very comfortable and was very accommodating with our three kids as well. Thank you to Thomas Nissan, the staff, and Sergio. More
Beware I called to schedule an oil change. I was quoted a price of $19.95. When the service was completed my bill was $42.42. Why? Apparently the labor is a I called to schedule an oil change. I was quoted a price of $19.95. When the service was completed my bill was $42.42. Why? Apparently the labor is a separate fee. It seems deceptive to add "labor" onto a quote. Isn't if fair to assume that the cost of an oil change would include someone to actually change the oil? This is not our first failed experience with this dealer but it will be our last. More
Resourcefulness I went into the dealership with a 50-50 feeling of trading in for a newer car. When I met with Matt Richards and shared with him my interests, he pre I went into the dealership with a 50-50 feeling of trading in for a newer car. When I met with Matt Richards and shared with him my interests, he presented me with several options....another Versa or a pre-certified used loaded Sentra, among other options. When we couldn't find the payment we wanted on the pre-owned Sentra, he suggested a 2016 Sentra, maybe not as loaded as the pre-owned one. (It had many more options than I wanted). Well, the new Sentra was just what I wanted, and Matt made it work. We left with the 2016 Sentra and traded in the old Versa and had a smile on our faces. Matt was very pleasant to deal with , and I felt like he had my best interests in mind. Great dealership...and you may guess by my 5 previously purchased Nissans, which were all purchased at Thomas Nissan. More
Veryn honest and straight forward! I really appreciated everyone I worked with. They didn't hassle or try to confuse me on any numbers or deals. Everything was straight forward and hone I really appreciated everyone I worked with. They didn't hassle or try to confuse me on any numbers or deals. Everything was straight forward and honest. Most trustworthy dealership I have been too. I also appreciated the manager coming to talk to us. More
purchase of car We were looking for a used car for a teenagers 1st vehicle and our sales guy Chris was very helpful in finding a good car. We were looking for a used car for a teenagers 1st vehicle and our sales guy Chris was very helpful in finding a good car. More
GREAT SERVICE The associate Matt was AWESOME!!!! He was able to help me find he perfect Nissan that I was specifically searching for. What brought me back is the The associate Matt was AWESOME!!!! He was able to help me find he perfect Nissan that I was specifically searching for. What brought me back is the great pricing they had advertised, and even though spent a tiny bit more than what I expected. It still was exactly what I was looking for. They were able to help me walk out with a brand new vehicle. This is the second car I have walked out with from this dealership. And I plan to buy many more from them in the future. This was a great experience and I definitely recommend anyone else who is looking for a affordable, realiable car to come here. Steven J. Gramera was also helpful ... Thanks to you also Colin Galvin for remembering my family since our first purchase in 2006, Thomas Toyota Joliet you are Awesome Group of people........ Iris Pinnick More
Found Exactly What I Needed At A Great Price The associate was able to help me find a Nissan Rogue that I was specifically searching for, when they were running low on inventory of the 2015 model The associate was able to help me find a Nissan Rogue that I was specifically searching for, when they were running low on inventory of the 2015 model. What brought me in was the great pricing they had advertised, and even though spent a tiny bit more than what I expected. It still was exactly what I was looking for. They were able to help me walk out with a brand new vehicle. This is the second car I have walked out with from this dealership. And I plan to buy many more from them in the future. This was a great experience and I definitely recommend anyone else who is looking for a affordable, realiable car to come here. More
Awesome people When I came in this dealership I wasn't expecting to walk out with a car. They made me so confident that anything is possible. I have never had a car When I came in this dealership I wasn't expecting to walk out with a car. They made me so confident that anything is possible. I have never had a car to myself and this dealership made it so. Javier was amazing. He seems like he cares more about the customer then he does the dealership getting another sale. I have came here before and was denied but I had a feeling towards the end this would be my lucky day! Thanks Javier. More
2nd purchase of new Nissan from Thomas Nissan Will is a great salesman. We just bought our second new car from Will At Thomas Nissan. We really like the no hassel no haggel price, it makes buyin Will is a great salesman. We just bought our second new car from Will At Thomas Nissan. We really like the no hassel no haggel price, it makes buying a car much more enjoyable. Will made us very comfortable and was patient with us and was very knowledgeable. We also had a very good experience with Ben and Colin to finalize the deal. Strongly recommend Will to be your salesman. More
Car buying should always be this easy Matt Richards is the consummate auto salesman. He remembered a conversation we held months earlier about the type of vehicle I wanted and the price p Matt Richards is the consummate auto salesman. He remembered a conversation we held months earlier about the type of vehicle I wanted and the price point I was willing to meet. Then about two weeks ago, I received a message from Matt letting me know that Nissan Juke I wanted was available. When my wife and I arrived on the evening of our appointment, Matt had the Juke cleaned, gassed up and all ready for us to drive away. It was just a matter of filling out the credit app and waiting for the finance paperwork. Sales Manager Ben Rosenberg and Finance Manager Scott Lupo also made the process very comfortable. Thomas Auto Group has a One Low Price "No Haggle" policy that takes the mystery out of the car buying experience. My wife and I knew what we wanted and we got it quickly and without any hassle. If you want to waste time and enjoy the negotiation, hard pressure sell, then go somewhere else. If you want it easy, go see Matt, Ben and Scott at Thomas Nissan. More