Thomas Nissan of Joliet
Joliet, IL
Filter Reviews by Keyword
By Type
Showing 1,112 reviews
Great car shopping experience Matt Richards was very helpful. I highly recommend talking to him when you go there! Matt did not pressure me into anything. I definitely will be ba Matt Richards was very helpful. I highly recommend talking to him when you go there! Matt did not pressure me into anything. I definitely will be back to see him. More
Great People! I am currently window shopping and had an excellent interaction with Matt Richards, and his manager Ben,who answered any and all questions I had. I wi I am currently window shopping and had an excellent interaction with Matt Richards, and his manager Ben,who answered any and all questions I had. I will undoubtedly being coming to see him when I am ready to make a purchse. Thanks for everything Matt! More
Thomas Nissan rocks I had an experience with Matt Richards and Ben Rosenberg at the dealership and was very impressed with his attitude and demeanor. He made me feel lik I had an experience with Matt Richards and Ben Rosenberg at the dealership and was very impressed with his attitude and demeanor. He made me feel like I mattered and wasn't just a potential sale! More
Great service! Matt Richards and Ben Rosenberg were very knowledgeable salesmen and helpful with all my questions! Couldn't of asked for better service! Would defini Matt Richards and Ben Rosenberg were very knowledgeable salesmen and helpful with all my questions! Couldn't of asked for better service! Would definitely come back to this dealership. More
Excellent Service We received excellent service and felt very comfortable. They helped us every step of the way to ultimately purchase an excellent car. Thank you to We received excellent service and felt very comfortable. They helped us every step of the way to ultimately purchase an excellent car. Thank you to all of them. More
Great experience, start to finish!! Knowledgable staff, no haggle pricing, and options added to the vehicle were ones that were necessary. Our salesman, Chris, greeted us at the door wi Knowledgable staff, no haggle pricing, and options added to the vehicle were ones that were necessary. Our salesman, Chris, greeted us at the door within seconds of entering. He answered all of our questions and knew a great deal on the vehicle we were interested in. We chose this dealer for two initial reasons, they had numerous options of the Nissan Frontier to view and the reviews were excellent. We travelled 30 minutes to give them a shot and they did not disappoint. They were fair with the offer for our trade in vehicle. After all our research we were very confident on what model we wanted to purchase and were not "pushed" into higher level models, but were told of the advantages of them. An overall great experience, from start to finish!! More
fantastic Went on line to find Rogue's within a 100 mile radius of Clinton, Iowa. Found several in Chicagoland area. Drove 2 hours to start the proces by Went on line to find Rogue's within a 100 mile radius of Clinton, Iowa. Found several in Chicagoland area. Drove 2 hours to start the proces by stopping at Thomas Nissan in Joliet, first, never found a reason to leave. Was introduced to my sales person, Javier Rodriguez. Very polite, listened to what I wanted and asked appropriate questions based on my needs as well as budget. Took test drive and was directed to Interstate system by Javier so as to experience some of the features. On return, looked at a couple other Nissan's he suggested with different features that were still in my budget. Javier provided common sense thoughts on the different features and vehicles with no specific outline toward one vehicle or another (no pressure, it was clearly my decision to make) , very knowledgable. Made decision in less than 30 minutes, most importantly, felt absoulutely zero pressure to buy. Went into the finance office and completed paperwork with a gentleman I can't remember but nonetheless was also polite and efficient, spent 2 seconds asking about extended warranties which I've never bought, and respectfully declined, he moved on to the business at hand, noting if I change my mind later, not a problem (NO SALES PITCH OR PRESSURE AT ALL, AGAIN AMAZING). I've bought new cars every 2 or 3 years for the last 30 years, never had that experience. Only received 1 set of keys (other to be shipped), being the nervous person I am, called dealership next day and spoke to Mitch Tomey, expressed my concern for the inevitablity of me locking keys in car, he took my number and said he would do some checking and call back which in my world, means, sold you the car, I don't have time to look for a second set of keys. 10 minutes later (unheard of in my world), called me back, said he found them, apologized (not needed) and assured me he would personally see that the keys would be sent out asap. Amazing, the timeliness of the response, even though I didn't buy an overly expensive car. The initial treatment by Javier and the followup by Mitch was fantastic. More customer service given in few minutes, then what most dealerships provide over the duration of sale and later service. The 2 hour drive time was well worth it, and more, for the service and product I received. More
Good job Ray A couple of weeks ago , I drove off the lot with a 2009 Escalade. After getting approved, I had to go got some money. About 30 miles away. The sales p A couple of weeks ago , I drove off the lot with a 2009 Escalade. After getting approved, I had to go got some money. About 30 miles away. The sales person, Ray was not about to let that sale get away. So Ray came with me to make sure that I was coming back to buy the SUV. Good job Ray... ;-) (*-*) More
Excellent salesman Will Sammauro made purchasing my new vehicle an effortless process. He explained everything so I could totally understand my options. The entire deale Will Sammauro made purchasing my new vehicle an effortless process. He explained everything so I could totally understand my options. The entire dealership was excellent. I'm very happy with my vehicle, the dealership, & the salesman that took such good care of me More
Awesome My Sales Rep Daniel Perez was excellent. and so was Colin was great... Steve was excellent. The car value was just what I was looking for. My Sales Rep Daniel Perez was excellent. and so was Colin was great... Steve was excellent. The car value was just what I was looking for. More