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Thomas Nissan of Joliet

Joliet, IL

Overview
Employees
Reviews
Vehicles
4.6
1,141 Reviews
A Better Way to Buy Your Next Nissan Starts Here. At Thomas Nissan of Joliet, we believe buying a vehicle should be simple, transparent, and hassle-free. Our pricing is based on current market conditions, vehicle availability, equipment, and inventory age to ensure we're offering competitive prices without the unnecessary back-and-forth. Our team is here to help you find the right vehicle for your needs and budget while making your buying experience as easy and enjoyable as possible. Whether you're shopping for a new Nissan or a quality pre-owned vehicle, we're here to earn your business. Before You Buy a Nissan… Call Thomas Nissan! 1-800-NISSANS One Call. One Great Experience.
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1427 North Larkin Avenue

Joliet, IL

60435

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Showing 1,141 reviews

October 31, 2026

Smooth and easy. Service staff was very friendly and professional. Smooth and easy. Service staff was very friendly and professional. On time and no issues. More

by mmusiel1961
Recommend Dealer
Yes
Employees Worked With
Robert Basile
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Basile
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Oct 31, 2026 -

Thomas Nissan of Joliet responded

Knowing the service on your Nissan Pathfinder went smoothly and finished on time is rewarding. We appreciate your kind words about our team's welcoming and capable approach.

Nov 04, 2026 -

Thomas Nissan of Joliet responded

Thank you for the 5-star review! We're glad to hear Robert and our service team made your visit smooth, easy, and hassle-free. We know your time is valuable, and we appreciate you trusting Thomas Nissan of Joliet with your vehicle. We look forward to seeing you again!

October 31, 2026

Very helpful and very informative about my truck. And it was quick service. Thank you More

by gotawillys
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Basile
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyla McNeil
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 31, 2026 -

Thomas Nissan of Joliet responded

Knowing our team provided helpful guidance about your Nissan Frontier and took care of your service promptly means a lot to us. Thank you for the five stars!

Nov 04, 2026 -

Thomas Nissan of Joliet responded

Thank you for the 5-star review! We're glad to hear Robert and our service team were helpful, informative, and got you back on the road quickly. We appreciate you trusting Thomas Nissan of Joliet with your Frontier and look forward to taking care of you again in the future!

October 29, 2026

Brian is awesome! So friendly and knowledgeable He also helped me with a quote for my tires More

by malissaalonzo
Recommend Dealer
Yes
Employees Worked With
Brian Gain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Gain
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Oct 29, 2026 -

Thomas Nissan of Joliet responded

Your kind words about Brian mean a lot to our team. We’re glad his expertise and welcoming approach made a positive impression while helping with tires for your Nissan Rogue.

Nov 04, 2026 -

Thomas Nissan of Joliet responded

Thank you for the 5-star review! We're glad to hear Brian took great care of you and was able to help with your tire quote. We appreciate you taking the time to recognize his friendly and knowledgeable service. Thank you for choosing Thomas Nissan of Joliet, and we look forward to seeing you again!

October 27, 2026

Very satisfied Good experience and excellent customer service from you guys Was very good service More

by marentesmaricela8
Recommend Dealer
Yes
Employees Worked With
Robert Basile
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Basile
Print
Oct 28, 2026 -

Thomas Nissan of Joliet responded

Thanks for sharing about your experience with Thomas Nissan of Joliet. We appreciate your business and hope to see you again soon!

Nov 04, 2026 -

Thomas Nissan of Joliet responded

Thank you for the great review! We're happy to hear you had a positive experience and that Robert and our service team took good care of you. We appreciate your kind words and your business. Thank you for choosing Thomas Nissan of Joliet, and we look forward to seeing you again!

October 27, 2026

My 5th purchase say more Done Done Done Done Done Done Done Done ?? Done ?? More

by snkdoc99
Recommend Dealer
Yes
Employees Worked With
Anthony Segreti
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Segreti
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Oct 28, 2026 -

Thomas Nissan of Joliet responded

Thank you for your continued support! We're thrilled to have you as a loyal customer and appreciate your enthusiasm. Your satisfaction means the world to us, and we look forward to serving you again soon!

Nov 04, 2026 -

Thomas Nissan of Joliet responded

Thank you for your continued loyalty and for choosing us for your fifth vehicle purchase! We truly appreciate your repeat business and are glad Anthony was able to help you again. Customers like you mean a lot to our team. Thank you for being part of the Thomas Nissan of Joliet family, and we look forward to number six!

October 24, 2026

The dealership was fair but the sales lady was amazing. I would reccomend this place. More

by pittejim
Recommend Dealer
Yes
Employees Worked With
Aaron Mazzoni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron Mazzoni
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Oct 25, 2026 -

Thomas Nissan of Joliet responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Thomas Nissan of Joliet.

Nov 04, 2026 -

Thomas Nissan of Joliet responded

Thank you for the 5-star review! We're glad to hear you had a great experience and that your salesperson went above and beyond to take care of you. We appreciate your business and recommendation. Thank you for choosing Thomas Nissan of Joliet, and we hope to see you again!

October 24, 2026

Fast and precise Friendly and kind team members , always feel welcome . Excellent work , Thomas Nissan is a good dealership More

by quezada.mario
Recommend Dealer
Yes
Employees Worked With
Robert Basile
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Basile
Print
Oct 24, 2026 -

Thomas Nissan of Joliet responded

Thank you for choosing Thomas Nissan of Joliet. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

Nov 04, 2026 -

Thomas Nissan of Joliet responded

Thank you for the 5-star review, Mario! We're glad to hear Robert and our service team continue to make you feel welcome and provide fast, friendly service. We appreciate your kind words and your continued trust in Thomas Nissan of Joliet. We look forward to seeing you again!

October 24, 2026

Fast check in process. Easy online scheduling. Nice people and nice updates while my vehicle was serviced. More

by cherokeesteve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Basile
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Oct 24, 2026 -

Thomas Nissan of Joliet responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Thomas Nissan of Joliet are glad to have you as a customer.

Nov 04, 2026 -

Thomas Nissan of Joliet responded

Thank you for the 5-star review! We're glad to hear scheduling was easy, check-in was quick, and Robert kept you updated throughout your service visit. We know how important your time is, and we appreciate you choosing Thomas Nissan of Joliet. We look forward to seeing you again!

October 23, 2026

They were very friendly and professional, treated me like a family member. They even washed my car for me. I'm disabled They didn't even know how much that helped me. Thankyou Thomas Nissan. Edward Wor More

by eworthington19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Basile
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Gain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Oct 23, 2026 -

Thomas Nissan of Joliet responded

We’re glad you felt like part of the family during your service visit. Knowing that the extra car wash helped you so much means a lot to us. Let us know anytime we can assist with your Nissan Cube.

Nov 04, 2026 -

Thomas Nissan of Joliet responded

Thank you for the wonderful 5-star review, Edward! Your kind words mean a lot to us. We're glad Robert, Brian, and our service team made you feel like family. It's the little things that can make a big difference, and we're happy to hear that washing your car made your visit a little easier. We truly appreciate your business and thank you for being part of the Thomas Nissan of Joliet family. We look forward to seeing you again!

October 23, 2026

The service manager is very rude and NOT in the least bit kind or helpful More

by tlowry58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Robert Basile
1.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Oct 23, 2026 -

Thomas Nissan of Joliet responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns.

Nov 04, 2026 -

Thomas Nissan of Joliet responded

Thank you for sharing your feedback. I'm disappointed to hear that your experience with our service department did not meet your expectations. Every customer deserves to be treated with respect and professionalism, and that's something we take seriously at Thomas Nissan of Joliet. I would appreciate the opportunity to speak with you personally, better understand what happened, and see what we can do to make things right. Please feel free to contact me directly at the dealership. Joe Segreti General Manager Thomas Nissan of Joliet

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