Thomas Nissan of Joliet
Joliet, IL
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Had a very good experence. My wife and I we're having problems with our Nissan Altima and took it to Thomas Nissan to help evaluate. I called ahead to make sure they could look My wife and I we're having problems with our Nissan Altima and took it to Thomas Nissan to help evaluate. I called ahead to make sure they could look at it and was told they were busy but would get me in. The minute we arrived we we're let in to the garage and a service rep was there to sign us in. They were very helpful and immeaditly started the process of handeling our situation. Our car was tested and found to have a minor problem that I stated I could fix myself. No charge for diognostisc and they even replaced the batteries in our remotes just in case, for free. Whole process took about an hour. This to me, was excellent customer service. That is why I will go back and why I will refer my friends or anyone to go there. Just really friendly people. Thank you Connie and Ken. More
No Hassle and they truly work for YOU I have gone through the whole "car buying" process in the past. However this dealership by far surpasses all my expectations. From the sales rep to th I have gone through the whole "car buying" process in the past. However this dealership by far surpasses all my expectations. From the sales rep to the finance manager, they worked their tails off to help me get the car I wanted. They also offered alternative options when it seemed the car I wanted was too out of reach but somehow they found a way to make it right and get me the deal to make sure I get my car. They have gained my business in the future and I will refer anyone I know in the market for a car to them. More
Speedy Service I enjoyed my visit. And the service went by fairly quickly. Unlike other dealers who take their time. But other than that, I would highly recommend t I enjoyed my visit. And the service went by fairly quickly. Unlike other dealers who take their time. But other than that, I would highly recommend this dealer for its competitive prices as well. More
We bought a new car sentra SV 2017 We enjoy the service of the lady miss Virgilie Bredy and young man Daniel Breen. they are very nice sales persons. we gave them perfect 10 score We enjoy the service of the lady miss Virgilie Bredy and young man Daniel Breen. they are very nice sales persons. we gave them perfect 10 score More
Great customer service Nico took his time showing me the car I wanted to test drive. I felt to pressure to purchase and he made sure I was happy before moving forward with m Nico took his time showing me the car I wanted to test drive. I felt to pressure to purchase and he made sure I was happy before moving forward with my car purchase. Eddie the sales manager was also great. Good guys! More
great experience on buying a new car Virgilie Bredy did an excellent job on helping me get the right car I wanted she was very sweet helpful and knowledgeable she made my buying experienc Virgilie Bredy did an excellent job on helping me get the right car I wanted she was very sweet helpful and knowledgeable she made my buying experience very pleasant she was an awesome rep and also Dimitri is an exceptional manager he went above and beyond with helping me get a great deal on the car I wanted he was just awesome with explaining things and helping me get to my goal with the car he was very kind professional and with the help of them I would definitely come back to get another car again thank u two so much with helping me get in the car I love More
Amazing service. All the sales people at this dealership did an amazing job. Joseph Ruiz did an amazing job showing me the car I was interested in and had a lot of bac All the sales people at this dealership did an amazing job. Joseph Ruiz did an amazing job showing me the car I was interested in and had a lot of background knoledge about how the car worked and the functions it had to offer; along side with his co-workers Steve Gramera, Ben Rosenberg, Matt Richards, and Colin Galvin. I would recommend this dealership to all future friends and family who are interested in a new or used car. I am very happy with my purchase and the plan that came with it. The sale associate who did the financial information with me also work his best to give me the best possible rates. I would like to thank the entire dealership for their service and excellent expertise. More
Experience at Thomas Nissan Our experience at Thomas Nissan was a very positive one .Peter Sakleh is a very knowledgable salesman and was able to answer all of our questions abou Our experience at Thomas Nissan was a very positive one .Peter Sakleh is a very knowledgable salesman and was able to answer all of our questions about the vehicle that we were interested in. He took the time to help us hook up the Bluetooth on the car to our phones, set the clock, showed us how to work the Sirius xm radio system and explained all the essential things we needed to know. We would definitely recommend him to our friends. He made it clear to us that he was only a phone call away if we had any questions. We feel he went the extra mile to make us feel that our business was important to him. More
Great dealership! I bought my first car from Jose Barerra and i couldn't be happier. He walked me through the process and was very helpful and knowledgable. Colin Galvi I bought my first car from Jose Barerra and i couldn't be happier. He walked me through the process and was very helpful and knowledgable. Colin Galvin was the one i dealt with for my financials. Colin along with Jose was a very good and helped me out a lot. I would recommend this deanship to my friends and family. More
Miracle Workers Going to dealer after dealer I was told I would no doubt walk out with a car. Every other dealer was the same. When I walked into Thomas Nissan, withi Going to dealer after dealer I was told I would no doubt walk out with a car. Every other dealer was the same. When I walked into Thomas Nissan, within the first 5minutes, knowing my credit was unimaginably discouraging, their verbal confirmation and hope helped me believe I was walking out with a car. They stayed true to their word, thanking them as i drove off with my new car. Wonderful environment, family friendly. Great people More