Back

Thomas Nissan of Joliet

Joliet, IL

4.4
1,117 Reviews

1427 North Larkin Avenue

Joliet, IL

60435

Directions

By Type

Showing 1,117 reviews

September 18, 2017

Great salesman ask for ray , he is the nicest service / sale My recent visit with thomas nissan was the best great sales staff very friendly ,would highly recommend them !!! RAY IS THE BEST GRACIAS !!!! AMANDA A More

by jeff gregorich
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ray Morales
September 15, 2017

Honest and pleasant experience I recently purchased a 2015 Nissan Altima SV sedan from Thomas Nissan of Joliet, IL. The sales person Virgilie Bredy was very thorough and pleasant t More

by NissanA
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie , Colin Galvin, Virgilie Bredy
September 06, 2017

Great Job Walked in with a high interest loan looking for a 2015 or 2016. Walked out with a much lower interest rate and 2017 awesome car I would recommend this More

by warren J brainard
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Virgilie Bredy
August 07, 2017

Great service as always. I meet a new service rep (writer) Gabriele Angeles today who is tops. She is very professional but made you feel at home and very informative. Alon More

by Robert Arnold
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gabriela Angeles, Amanda Thompson, Connie Hubbard
Aug 08, 2017 -

Thomas Nissan of Joliet responded

Thank you for writing this amazing review! We love to hear stories of success at our store. We will certainly pass the message along to all the staff members you worked with. We look forward to serving you again, see you soon!!

July 28, 2017

Dishonest dealer I would not recommend this place to anyone! Worst treatment I have ever received! Two associates assured me I could purchase a car from out of state f More

by AndreaG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Sergio Martinez
Aug 09, 2017 -

Thomas Nissan of Joliet responded

Andrea- We are sorry to hear about this experience at our store. We never attempt to mislead anyone, and I'm sorry to hear this was the case. Please contact our General Manager, Sean Hargrove, at (815) 741-5353. We would love the chance to earn your business and give you a proper Thomas Nissan experience.

July 09, 2017

Bad service and no one cares I bought my car from them. They told me at the last minute they would only have one key for me, even though they are a Nissan dealership selling me a More

by kwhaley68
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Claudia
Jul 20, 2017 -

Thomas Nissan of Joliet responded

Thank you for making us aware of the situation. We never try to waste anyone's time. We are sorry you had an unsatisfactory experience with us. Please call our Service Manager Roy McCalaster (815) 741-5353. We look forward to your call, and earning your business back.

June 30, 2017

Excellent service, good people, 5 stars* Thank You Virgilie what can I say, I am satisfied with the excellent service they provided, I want to thank Virgilie and the rest of the team for the very good help in More

by Tavo10
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Virgilie Bredy
Jul 20, 2017 -

Thomas Nissan of Joliet responded

Thank you for the excellent review! We look forward to serving you in the future!!

June 20, 2017

Average sales experience, below average financing/service The salesman and sales manager asked a reasonable price for the vehicle I was interested in, but the finance manager slipped in an additional warranty More

by Jeff
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Gabby (Service), Matt Richards, Ray Morales
Jul 05, 2017 -

Thomas Nissan of Joliet responded

Thank you for making us aware of the issues you had with the service department. Its our goal for every customer to leave with a good impression. We are sorry about your experience. Please call Sean Hargrove at (815) 741-5353. Sean is the general manager and he will see to it that you are satisfied with our dealership.

June 11, 2017

My experience was great Ive given them this rating because they made sure i had good car. They gave me a great car for what i traded in for it. More

by Martell Dunn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose Barrera
Jul 20, 2017 -

Thomas Nissan of Joliet responded

We are always happy to hear about a good experience! Thank for the excellent review!

June 09, 2017

got more than I expected I have in the past gone to about 9 or 12 dealers in the past when looking for a car, my niece recommend this dealership and I went in just to take a l More

by Edith Evans
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tammy Thomas
Aug 09, 2017 -

Thomas Nissan of Joliet responded

Thank you for the 5-Star review!

...
12
...