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Thomas Nissan of Joliet
Joliet, IL
1,112 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,112 reviews
January 28, 2012
Very knowledgeable about product. Everyone at the dealership was so nice and helpful. Love the "One Price". General Manager came up to us and thanked us for our purchase. He gave us his business c dealership was so nice and helpful. Love the "One Price". General Manager came up to us and thanked us for our purchase. He gave us his business card and personal cell number so if we need anything in the future we can call him direct. I will tell all my family and friends to come to Thomas Nissan to purchase cars in future. Thank you, again Kevin Bombeck and Mike Gors, General Manager. More
by pitch47
Employees Worked With
Kevin, Kevin Bombeck
January 28, 2012
I went into Thomas Nissan expecting the same treatment as I had received at other dealerships. But when I got there they introduced me to their one price sales experience, and I was hesitant at first but aft I had received at other dealerships. But when I got there they introduced me to their one price sales experience, and I was hesitant at first but after doing a little research with my salesman in their showroom, I knew I had found the right place. They explained their pricing system several times and everyone was on the same page. The sales manager Ben was extremely helpful as well they both knew just abut everything there was to know about the 2012 Rogue I was looking at! When Kelsie said it was time to see his business manager it brought up some concern because of pevious experience at other dealers, but that was almost instantly smoothed over when I was introduced to Buddy. He went over serveral options and we chose the best route for me which included an extended warranty. I came out of the business office to see my new rogue and I was blown back, it was spotless and Kelsie then proceeded to go through every single option equiped on my new rogue. It was very professional through the whole process and everyone was kind and they really cared, I know where I will be purchasing all of my vehicles in the future! More
by rogue201276
Employees Worked With
Kelsie Stowe, Kelsie Stowe
January 19, 2012
We had a great experience at Thomas Nissan. Andy was very friendly and gave us lots of information about the cars we looked at. We were extremely happy with a longer test drive, which allowed us to rea very friendly and gave us lots of information about the cars we looked at. We were extremely happy with a longer test drive, which allowed us to really decide between two vehicles. The sales process was easy and everyone at the dealership was friendly and welcoming. We would buy from Thomas Nissan again. More
by kcalder
Employees Worked With
Andy Duda, Andy Duda
December 06, 2011
They had a large selection of cars to choose from my sales man was very friendly and very truthful about the car i was interested in i am going to refer all my friends and family to go to Thomas Nissan sales man was very friendly and very truthful about the car i was interested in i am going to refer all my friends and family to go to Thomas Nissan More
by bigbodyryda81
Employees Worked With
juan estrada
December 05, 2011
i had a good car buying experience with juan estrada. he helped me find the perfect car for me and it was very simple zero negotiation thanks juan estrada helped me find the perfect car for me and it was very simple zero negotiation thanks juan estrada More
by dontae
Employees Worked With
juan estrada
November 29, 2011
Nate was a great help to me from the beginning. I came into Thomas Nissan several times, over a period of 2 1/2 months each time he was very patient helpful and knowledgeable. He knew exactly what cars t into Thomas Nissan several times, over a period of 2 1/2 months each time he was very patient helpful and knowledgeable. He knew exactly what cars to show me according to all the information I had given him! Buddy was very straight forward honest and to the point and Kelisie was very friendly helpful and convincing. Great job Thomas Nissan!!! More
by Krisha
Employees Worked With
Nate, Buddy, and Kelisie, Kelsie Stowe, Nate Cotton
November 19, 2011
An excellent experience. They were wonderful to work and very accomodating. I would recommend this dealership and these individuals to anyone interested in purchasing a vehicle. very accomodating. I would recommend this dealership and these individuals to anyone interested in purchasing a vehicle. More
by mkstraughn
Employees Worked With
Nate Cotton, Ben Rosenberg, Nate Cotton
November 17, 2011
I have purchased 3 new vehicles from the Thomas group, a subaru, toyota and now a nissan. I came to the dealer ready to buy for an advertised price with no trade or other complications. I had called ahead t subaru, toyota and now a nissan. I came to the dealer ready to buy for an advertised price with no trade or other complications. I had called ahead to make an appointment for doing the paperwork and they refused to allow a set appointment. From the time I arrived until I got in for the paperwork closing was 4 hours, by this time it was late in the evening and I was normally sleeping as I work early. After making me wait for hours, now the closer acted as if everything was a big rush to get done and said I needed a service plan and additional insurance to close the deal, quoting an exorbitant price, baiting and hoping I would take it. he quickly came down by half and in my half awake state I agreed. The insurance when I examined the small print was only gap coverage for theft when I was already fully covered by my auto policy and they had examined the policy and knew this, so they charged 600 $ for effectively nothing. My experience with this service plan has shown it to be of little or no value, it took 3 visits to determine the battery that came in the car was faulty and replace it, when I make an appointment to bring the vehicle in for an oil change it takes a half hour to check it in and 15 minutes to check it out, including waiting in line at the cashier to pay a fee to use the overpriced prepaid service plan, obviously this dealership feels that the customers time is of no value. I would be highly unlikely to patronize the Thomas auto group again, and would tell others: if this is the way they treat repeat customers it is better to take your business elsewhere. More
by gjoach74
Employees Worked With
Errika Ibarra
November 14, 2011
I stopped by Thomas Nissan of Joliet for an oil change and to have an engine issue checked out. The service center appeared really busy. I was greeted at my window by Nicole, who had a big smile and mad and to have an engine issue checked out. The service center appeared really busy. I was greeted at my window by Nicole, who had a big smile and made eye contact with me form the beginning. You have a natural in Nicole. I do not think it is possible to train someone like her. I have been a customer for years and I have to say that Nicole is something special. The next time I need something I will be asking for her because I know I will be treated the way your expect your guests to be treated. Thank you. More
by pfinder74
Employees Worked With
Nicole
November 14, 2011
I was extremely satisfied with the service and speed that I was in financed and out of the dealership. The price was the best price around town and I can not began to tell you about how friendly and helpful I was in financed and out of the dealership. The price was the best price around town and I can not began to tell you about how friendly and helpful all the salesman are there. They locked me into a extremely good car and got a really low interest rate for me!! DEFENITELY WILL BE BACK FOR MY NEXT CAR! More
by markjr1205
Employees Worked With
Kevin Bombeck, Kevin Bombeck
