Thomas Nissan of Joliet
Joliet, IL
Filter Reviews by Keyword
By Type
Showing 1,112 reviews
Service with a laugh and a smile Walked in with cars that were preselected online and they were willing to help find one that fit my needs. Everything from sales to finance options fo Walked in with cars that were preselected online and they were willing to help find one that fit my needs. Everything from sales to finance options for outstanding. I would highly recommend that you come in and see Virgilie Bredy and Eddy Mohammad for sales. More
Pathfinder Purchase Virgilie showed me the SUVs available and gave me an overview of the Paghfinder along with a demo drive around the area. She covered its features and Virgilie showed me the SUVs available and gave me an overview of the Paghfinder along with a demo drive around the area. She covered its features and tried to meet all my requests. She followed up over the next few days and worked with me to arrive at a price I could live with. Overall I am pleased with Virgilie’s efforts and Thomas Nissan’s deal with my purchase. More
Great service Great customer service from Virgilie in the purchase of our Pathfinder. The key was missing and our sales person had it promptly replaced very quickly Great customer service from Virgilie in the purchase of our Pathfinder. The key was missing and our sales person had it promptly replaced very quickly. More
Deceitful Selling Practices - Breach of Contract I would not recommend anyone do business with this company. Please believe all the negative reviews that you see online against Thomas Auto Group Inc I would not recommend anyone do business with this company. Please believe all the negative reviews that you see online against Thomas Auto Group Inc, doing business as Thomas Nissan of Joliet. I purchased a vehicle from this dealership. They took my money and I never received the vehicle. Why? Because they sold the same vehicle, that I bought, to someone else. To make matters worse, they promised to find a comparable vehicle to make up for their wrongdoing, but has failed to do that! Instead, they wanted to give me my money back so that I can go find another one somewhere else. This is all after I took time off of work, flew to Illinois to purchase this vehicle, rented a car, and drove an hour to this dealership just to buy this one particular vehicle in person! What did I get in return..... nothing! I still don't have my car and I don't have my money. I was told that the money that I paid to purchase the vehicle was refunded over 2 weeks ago, yet I still have not received it and my bank has no record of any pending refunds! LIES! They promised to compensate me for the trouble that I endured from their wrongdoing.. again.. LIES... they failed to do that as well! Please spare yourself the headaches and go somewhere else or suffer the consequences!! This company blatantly breached the contract/purchase agreement that we had and refuses to make things right when they are 100% at fault! I have been very patient through this nightmare, but now I have had enough. This company is engaged in deceitful selling practices and should be investigated. More
Amazing Dealership from Sales to Service This is the best place in Illinois to purchase a new Nissan or a preowned vehicle. Their vehicles surpass all other dealers I’ve ever seen on a car lo This is the best place in Illinois to purchase a new Nissan or a preowned vehicle. Their vehicles surpass all other dealers I’ve ever seen on a car lot. Their staff treat you like family when you’re inside of Thomas Nissan and they go above and beyond your expectations. I had the opportunity to be greeted by the General Manager Sean and could see that he’s empowered the staff here to become great leaders. More
Great salesman ask for ray , he is the nicest service / sale My recent visit with thomas nissan was the best great sales staff very friendly ,would highly recommend them !!! RAY IS THE BEST GRACIAS !!!! AMANDA A My recent visit with thomas nissan was the best great sales staff very friendly ,would highly recommend them !!! RAY IS THE BEST GRACIAS !!!! AMANDA ALSO More
Honest and pleasant experience I recently purchased a 2015 Nissan Altima SV sedan from Thomas Nissan of Joliet, IL. The sales person Virgilie Bredy was very thorough and pleasant t I recently purchased a 2015 Nissan Altima SV sedan from Thomas Nissan of Joliet, IL. The sales person Virgilie Bredy was very thorough and pleasant through the whole process and Eddie on your staff was diligent in obtaining the best financial options available. Highly recommended. More
Great Job Walked in with a high interest loan looking for a 2015 or 2016. Walked out with a much lower interest rate and 2017 awesome car I would recommend this Walked in with a high interest loan looking for a 2015 or 2016. Walked out with a much lower interest rate and 2017 awesome car I would recommend this place to everyone. Thanks again. More
Great service as always. I meet a new service rep (writer) Gabriele Angeles today who is tops. She is very professional but made you feel at home and very informative. Alon I meet a new service rep (writer) Gabriele Angeles today who is tops. She is very professional but made you feel at home and very informative. Along with the rest of the Service writers. Including Armando, and Amanda they have a great staff. The new Service Manager Harry has a professional staff and manages the whole dept. very well. I have been coming there for since they opened and enjoy each and every visit. Please offer my highest accolades to the entire service department staff. With extra regards to Gabriela and Amanda. Todays experience was another great example of why I WOULD NEVER GO ANYWHERE ELSE. A personal thanks to Gabriela for another enjoyable visit. Also, a personal thanks to Amanda for taking the time to call me and answer my concerns. Please include the maintenance man Mikey in this salutation. He works very hard and is genuinley concerned about his duties. More
Dishonest dealer I would not recommend this place to anyone! Worst treatment I have ever received! Two associates assured me I could purchase a car from out of state f I would not recommend this place to anyone! Worst treatment I have ever received! Two associates assured me I could purchase a car from out of state for my daughter, get my permission to apply for financing, then call back after hitting my credit 9 times to say sorry general manager says no to out of state purchase. Gm would not even return a call to try to resolve the issue. Those hard pulls dropped my score over 60 points! Long term damage to my life from making a mistake of calling this place. Perfect example of why salesmen get a bad name! More