Thomas Nissan of Joliet

Stress-free negotiation is a huge plus. No communication while waiting for my car and we almost cancelled. Ask to be introduced to the Customer Service Mgr when you order the car, not when you take posse while waiting for my car and we almost cancelled. Ask to be introduced to the Customer Service Mgr when you order the car, not when you take possession so that you can find someone to help you when everyone else seems to be too busy to call you back. Need to pay better attention to cleaning the car when delivering it - the windows were covered with a film that did not make it feel like a new car. Everyone's friendly overall. More

Bought a Nissan Rogue recently from Andy Duda. He took as much time as I needed and was very professional. I never felt any pressure, it was a very comfotable atmosphere. I'd go back in a heartbeat! as much time as I needed and was very professional. I never felt any pressure, it was a very comfotable atmosphere. I'd go back in a heartbeat! More

Overall the team did a fantastic job Jose went out of his way to make sure we had the best experience ever, this is our third purchase of a brand new car in the family and we are coming back for another one way to make sure we had the best experience ever, this is our third purchase of a brand new car in the family and we are coming back for another one in the near future. I would like to see more effort on getting us the best interest in the market and explain in details the financing process. $35.000 grand is not a packet change. Kudos to Jose, he is one of the main reasons that make us come back to the dealer KEEP UP THE GOOD WORK. More

The Team at Thomas Nissan of Joliet provided a friendly & pressure free experience this Fall. It has been years since I’ve had to go through the timely process of researching, testing driving & financing & pressure free experience this Fall. It has been years since I’ve had to go through the timely process of researching, testing driving & financing a car; to be honest I was NOT looking forward to the rig-a-ramo that goes along with visiting car dealerships. I was pleasantly surprised at the friendly and knowledgeable experience I encountered with Johanna (Sales Representative), Jeremy (Sales Manager) and Steve (Finance Team). The team provided details about the car, pricing and financing without adding the traditional high pressure tactics many car dealerships lead their team to do. I walked away feeling confident about my purchase! After all, a car is NOT a small investment to make! Thank you Nissan team members for creating a positive car buying experience. I look forward to working with you in ensuring my purchase is maintained properly :) More

I purchased my first Nissan last year at Thomas Nissan and I am so pleased with it. I was also very impressed with the service at that dealership. Andy Duda took the time to explain and answer all my ques and I am so pleased with it. I was also very impressed with the service at that dealership. Andy Duda took the time to explain and answer all my questions. I just went in to scope out the cars and ended up buying a Nissan Rogue. Andy made the entire process easy and fearless! With the purchase I also received few free oil changes. Last week my car was due for an oil change and Andy helped me again with the process. He is very friendly, knowledgeable, and willing to go the extra mile to help his customer. Thank you Andy for all your help :) More

I want to send a review for Thomas Nissan, i want people to know what a great experience i had so that who ever reads my review will get them curious enough to go and maybe get the same or better experience to know what a great experience i had so that who ever reads my review will get them curious enough to go and maybe get the same or better experience as my friends and i did. i bought a car in 2011, my first time there was great, everyone was very friendly, answerd all my questions and gave me a great deal, i made it clear from the get go what i wanted and how much i wanted my payments to be and if they couldn't do that for me not to bother waisting their time or my.....well next thing i know they were doing everything and anything to meet all my expections and they didn't stop until it was done. Needless to say that night i walked out with a New Nissan. Two months later i referred my girlfriend and they did the same for her, she was thanking me for the longest time. The best part i also received a referral bonus. Aside from that every time i went for my oil changes and maintenance and they all remember me by my first name, i wasn't just another customer that after I bought a car they don't ven say hi when you walk through the door, the same goes for the service employees, they are just great, it's like one huge family. Unfortunetly in July i hit a deer, totalled my car, went back to my friends, they were sad to hear what had happen and right away they went out of their way to help me out, but this time not only did they sell me a 2013 Nissan Altima but another friend went and got one himself. Another bonus for me. They periodically call me and check to see how i like my car and to see if i have any questions and how my car is running. I hope my story will be someone elses experience in the near future. More

Everyone worked together to get me into the best car possible for me. I had a wedding to get to later in the night, and without getting annoyed everyone sped up the process to get me taken care of. Ke possible for me. I had a wedding to get to later in the night, and without getting annoyed everyone sped up the process to get me taken care of. Kelsie and Kevin then took the time to make sure I understood how to work my car when I could come back in! The whole team was very personable. I really enjoyed my experience! More

My review reflects how well I was treated. Chris was very honest and helpful. He had knowledge as to how the functions on the car worked. The dealership wanted to buy my vehicle EVEN if I didn't buy theirs. honest and helpful. He had knowledge as to how the functions on the car worked. The dealership wanted to buy my vehicle EVEN if I didn't buy theirs. Great not having to deal with the. sales pressure of looking at and buying a car. I highly recommend Chris to my friends. A great dealership! More

First purchase on a car and it was a scary experience but a good one. Johanna really helped us out a lot and overall I think we made good choice on coming to Nissan. a good one. Johanna really helped us out a lot and overall I think we made good choice on coming to Nissan. More

Went in thinking no possible way I could afford a new car w out a large down payment, but Jose worked w Ben in finance and came up w an excellent deal. I enjoyed the no pressure sales and up front pricing. I w out a large down payment, but Jose worked w Ben in finance and came up w an excellent deal. I enjoyed the no pressure sales and up front pricing. I walked away w a new Sentra on Thursday and went back on Saturday to purchase a second car for my wife, new Rogue. By far the best buying experience I've ever had. Recommend these guys. More