Thomas Kia of Highland

The equipped Sportage I wanted was not available, so i appreciate my sales person Mary Kay was very professional she was not pushy, instead she immediately searched and found vehicle i wanted and held it appreciate my sales person Mary Kay was very professional she was not pushy, instead she immediately searched and found vehicle i wanted and held it for me. When it came in it was exactly what i wanted no more no less at a price the worked with my budget. The vehicle perfectly matched my needs without buying extras I do not want and that saved me thousands. That's why I felt it important to give this survey, most dealers only want to push what the have on the floor to make a sale now. This is a big purchase I make every couple of years, I want what I want not what a salesman wants to sell me if he doesn't have what i want. More

Will and Kevin get 10 points. They were great to work with. I think we got a good deal on the Kia we bought for our son! with. I think we got a good deal on the Kia we bought for our son! More

Sales manager was a rude jerk....then chased us into the parking lot with rude comments and eventually left telling us to know our #@% facts. Are you kidding me??? If I was Thomas I would fire him immediate parking lot with rude comments and eventually left telling us to know our #@% facts. Are you kidding me??? If I was Thomas I would fire him immediately!! More

financing not as stated. costs not appropiate added to total. car not cleaned. deceptive sense of trust provided to customer. really feel like I have been taken! total. car not cleaned. deceptive sense of trust provided to customer. really feel like I have been taken! More

Why I give Thomas Kia a high rating: There overall friendliness and knowledge of their products is outstanding. The 2 people I worked with was Sean and Mary Kay and I would recommend their service to friendliness and knowledge of their products is outstanding. The 2 people I worked with was Sean and Mary Kay and I would recommend their service to anyone that asked. Mary Kay keeps in contact with her customers, she will also stand on her head to work with you. I met up with another customer of Thomas Kia who had just recently purchased a Kia Soul from Mary Kay and several days later when I went into the store and mentioned this incident, Mary Kay remembered the buyers' name and the car they had been driving. So right then I knew that Mary Kay was more than a salesperson, she cared about her customers and listened to what they had to say. Sean is the store manager and also a great person to work with. He was helping my husband and I with car questions until Mary Kay finished up with her other customer. Mr. Thomas, I wish other businesses would have the good luck of such employees as you have. You should pat yourself on the back (and your employees) because a lot of businesses Do Not have the customer service as I found at your business. By the way, I just purchased the 2011 Kia Soul Exclaim and it's a dream. Thank You. Marilyn Hess More