Thomas Kia of Highland

Best experience ever During the entire day Mohammed Youseef was patient and very concerned with making sure I was happy and relaxed. Everybody was knowledgeable and down t During the entire day Mohammed Youseef was patient and very concerned with making sure I was happy and relaxed. Everybody was knowledgeable and down to earth. My experience with the service department has been great as well. I will be buying my next car there as well. More

Great cars, friendly and caring staff Mo was friendly, knowledgeable, and worked hard to get me a great deal on a used Kia minivan. I felt he listened to me and wasn't trying to push a sal Mo was friendly, knowledgeable, and worked hard to get me a great deal on a used Kia minivan. I felt he listened to me and wasn't trying to push a sale. Great service! More

Excellent Experience From the moment I walked in the door Jose Martinez made me feel at ease with no pressure. He worked with me and my budget. He was very patient, not From the moment I walked in the door Jose Martinez made me feel at ease with no pressure. He worked with me and my budget. He was very patient, not pushy, and very friendly. He took his time to listen to what I was interested in and my needs in a vehicle and promptly guided me to the Kia Soul which I did purchase. Everyone at Thomas Kia made my car buying experience a great one! I highly recommend Thomas Kia and Jose Martinez. Jose you rock!! Thank you!! More

Easiest Car Buying Experience EVER From the first time we talked with Jose Martinez, we felt at ease. He was easy going and not pushy at all. He was informative, friendly and attentive; From the first time we talked with Jose Martinez, we felt at ease. He was easy going and not pushy at all. He was informative, friendly and attentive; everything you want your salesman to be and nothing more. We had some questions about the used car we were looking at and they even allowed us to have it checked out by our personal mechanic to give us peace of mind. Once we settled on deal, the process was swift and painless. We could not believe how courteous and efficient the entire process was. Jim Knizek in Finance was the same way - very personable, informative and very helpful. He did everything he could to get us the best possible financing and more. We are very grateful for the extra effort he put into our sale. Thank you to Jose and Jim - we have shared our personal story with friends and family. Great customer service goes a long way with us and we definitely experienced it here. More

Rude managers horrible wait time I bought a car from Kia and they tried charging me $3000 more than the sticker price saying they put the wrong sticker on the car. Every time I try to I bought a car from Kia and they tried charging me $3000 more than the sticker price saying they put the wrong sticker on the car. Every time I try to get my free car wash it takes over an hour. They gave me my oil change and forgot to reset something then when I came back they told me it would take five minutes and they were sorry they made a mistake but then after an hour they sent me to another dealership bc they said they didn't know how to fix the issues. When a sales man shook my hand his cigarette smell rubbed off on my hand and after washing my hands twice I still smelled like cigarettes. More

Swift I got an amazing deal! Jose Martinez helped me get the car I wanted and the business manager Jim helped me get the price I wanted! I got an amazing deal! Jose Martinez helped me get the car I wanted and the business manager Jim helped me get the price I wanted! More

Excellent service, friendly, knowledgeable personnel Thomas Kia of Highland is an excellent choice for anyone looking to buy a car. The salesmen were very friendly, not pushy! They knew more about every Thomas Kia of Highland is an excellent choice for anyone looking to buy a car. The salesmen were very friendly, not pushy! They knew more about every vehicle on the lot than humanly possible. They were super patient with us as we probably test drove 10 cars in one day. The finance person, Jim, was extremely helpful. He was able to explain everything to us. We have less than perfect credit and we are now on our way to better credit and are enjoying our 2016 Kia Sportage! Our daughter also bought a 2016 Sportage ! Thanks, Tho as Kia of Highland! Thanks to Jose, Jim, Mo, and Chris! More

Purchase a used vechile Saw a vehicle I was interested in and spoke with Mohamed on the phone for 45 minutes explaining what I was looking for and price range. He listened an Saw a vehicle I was interested in and spoke with Mohamed on the phone for 45 minutes explaining what I was looking for and price range. He listened and told me that the car I was interested in would not be the one I would like. He gave me 3 other options and pros and cons of each one. Never meeting the guy I could tell he was very honest, sincere, and in tune with specifically what I needed. I told him I did not want to drive 150 miles for a wasted trip and he assured me the vehicle he was recommending would work for my needs. He was right on the money! Could not be happier with this car and for the price I got I am very satisfied. I have been an educator for over 30 years and think that I have developed a very good understanding of peoples values and beliefs and I would highly recommend Mohamed and this dealership to anyone purchasing a used automobile. Sincerely Curt for Indianapolis More