Thomas Kia of Highland

I'm a new owner of a Kia vehicle and I have to say that so far their care & concerned for me as a customer has surpassed other dealerships I had been dealing with, I ask alot of questions & the service dep so far their care & concerned for me as a customer has surpassed other dealerships I had been dealing with, I ask alot of questions & the service department answers them with respect, which was something I wasn't getting elsewhere, so, thank you More

I never have a complaint about my visits to Kia of Highland. They are professional and keep me the customer updated on everything dealing with my vehicle. I even bring my daughter's vehicle to them. Highland. They are professional and keep me the customer updated on everything dealing with my vehicle. I even bring my daughter's vehicle to them. More

Very professional and courteous. The waiting room is very clean and lots of amenities for customers. Very easy to have access to the staff. The waiting room is very clean and lots of amenities for customers. Very easy to have access to the staff. More

Dear took a $500 deposit from me and then sold the vehicle to someone else! It was my dream car that I had wanted for 17 years in the exact color that I wanted! Saturn Sky. I cried when they sold it o vehicle to someone else! It was my dream car that I had wanted for 17 years in the exact color that I wanted! Saturn Sky. I cried when they sold it out from under me.I talked to a finance manager named Tom I believe and I had asked about having the car delivered and doing two trade ins. He didn't want to do that and I asked him twice if I drove the two trade ins up there if that would work and he never answered me. The car was sold to someone else while I was still working with the sales person and still had the deposit down. I could have put the car on my credit cards since it was too old to finance but the guy didn't even answer my questions he just jumped the gun and sold it before refunding my deposit or letting me try alternative ways to work out the deal. It burned the sales person too of a day of work on what would have been a sure commission. I had not driven up the day before because the sales person said they had a lot of snow and the car was a convertible so not to safe to drive 5 hours home. I cant rate the sales person because her name is not listed. Her name was Angie More

The sales department are nice but it's the manger needy and his team for me, I had a really difficult situation with my engine and when I say is team made it happen is an understatement having a good sale and his team for me, I had a really difficult situation with my engine and when I say is team made it happen is an understatement having a good salesman is good but you will need service throughout your ownership of your vehicle and to know you have a team that won't just make excuses and treat you like your nothing like many other dealerships I've encountered that why I never went back and always went somewhere else to buy a car not this time I will go back again and again and send family and More

The service techs are all professional and kind. The work on my car is always done in a timely manner. The work on my car is always done in a timely manner. More

Brought my car in for nomal maintenace. Service was quick and easy. They had me in and out in no time. Always a pleasure coming here. The new lounge area is super nice too! Would recommend, Service was quick and easy. They had me in and out in no time. Always a pleasure coming here. The new lounge area is super nice too! Would recommend, have gotten many Kia's thru them! More