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Thomas Kia of Highland

Highland, IN

4.4
962 Reviews

9825 Indianapolis Blvd

Highland, IN

46322

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Showing 962 reviews

October 18, 2018

Great Service The team identified many Kia recalls that all ended up fixing the issues my car was having at no additional charge to me! There was no heavy up-selli More

by JIMMYKYLEJACKSON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Allen Kilbury
Oct 18, 2018 -

Thomas Kia of Highland responded

I will pass this along to big Al, thank you!!!

October 18, 2018

My oil change! I find it sad that it takes 2 hours for an oil change and tire rotation, but I know how important it is! It was great to have a beautiful tv in the wa More

by robert.setnicker
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
No idea
Oct 18, 2018 -

Thomas Kia of Highland responded

Robert, I wish it was faster, in today's world time is so valuable. If we can help with a shuttle or a ride to the health club please let us know if not enjoy the new coffee machine and look at all the new KIA's.

October 18, 2018

Everything was great Definitely recommend Thomas Kia,Sam was great he went above and beyond, service department very friendly, Everyone was very polite and friendly. Gla More

by KPRYLE2911
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Summar, Allen Kilbury, Sam Jacob
Oct 18, 2018 -

Thomas Kia of Highland responded

Thank you! We love hearing about happy customers!

October 17, 2018

Service Visit I took my Kia in for service. The service manager and his team are very cordial. They are thorough in their service. Very satisfied customer. More

by NESEVOSS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Neddie Burks, Allen Kilbury
Oct 18, 2018 -

Thomas Kia of Highland responded

Great to hear I will pass it along to Neddie and big Al

October 16, 2018

Fast and painless That was the fastest car purchase I ever had bought . Jose was amazing wasn’t pushy to try and sell a car. He explained everything to me with the car More

by LORIFORNACIARI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Summar, Jose Martinez, Allen Kilbury
Oct 17, 2018 -

Thomas Kia of Highland responded

Thank you Lori! I will pass the kind words on to Jose.

October 16, 2018

Awesome personnel The service personnel are always in a mood to help any time you go. Fast and awesome service !! I feel like family every time I go !! More

by LEXAVILA74
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Neddie Burks, Allen Kilbury, Rich Obacz
Oct 17, 2018 -

Thomas Kia of Highland responded

Awe, thank you for the great, super kind words!

October 15, 2018

Good service kept me informed Kept car until problem resolved, informative, professional, kind, went above and beyond, Rich was always very professional and kind and kept me up to More

by TVAUGHN774
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Neddie Burks, Allen Kilbury, Rich Obacz
Oct 17, 2018 -

Thomas Kia of Highland responded

I passed your great review on to Rich, he said "you made my day!"

October 15, 2018

Very satisfied with the customer service. From making the appointment all the way through the service process had no problems. Allen kept me aware of the service needed and was done in a timel More

by KC130maddox
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Allen Kilbury
Oct 15, 2018 -

Thomas Kia of Highland responded

Thank you for the great words! I will pat Allen on the back & tell him GREAT job!

October 15, 2018

Great friendly service! Thomas Kia has always provided me with fast and friendly service! They are always accommodating and more than happy to service my vehicle. I’d definit More

by DSULLIVAN1983
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Allen Kilbury
October 15, 2018

Great! I appreciated how quickly they got me in. I appreciated how quickly they got me in for servic and maintenance . The checkout was fast as well. I would highly recommend Thomas Kia for service. More

by DEB.TOP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Allen Kilbury
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