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Thomas Kia of Highland
Highland, IN
962 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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October 30, 2018
Very very good. Mary followed through on everything. An replied to my questions with no rush. She was dressed nice an replied to my concerns on other cars. Mary followed through on everything. An replied to my questions with no rush. She was dressed nice an replied to my concerns on other cars. More
by Chicago57
Verified CustomerEmployees Worked With
Matt Summar, Jose Martinez, Mary Pasyk
October 30, 2018
Excellent service The desk service is always pleasant. Waiting area clean with complimentary snacks. LOVE the popcorn! *However...need more coupon specials for service The desk service is always pleasant. Waiting area clean with complimentary snacks. LOVE the popcorn! *However...need more coupon specials for services...I do receive the emails for service appointment notifications. Would like to receive them for coupons too. More
by GODS-PROPERTY1
Employees Worked With
Neddie Burks, Mike Magee, Mohamed Youssef, John Roney, Rich Obacz
October 29, 2018
New vehicle purchase I came I to the service department to get my 2016 Sportage its 30k service. After the service appointment, I was 'just looking' at the 2019 Sportages. I came I to the service department to get my 2016 Sportage its 30k service. After the service appointment, I was 'just looking' at the 2019 Sportages. Jose let me take one home to show my wife... We fell in love with it! Upon returning to the lot, Jose had a Hyper Red one ready for us to look at further and drive. After a no-hassle meeting with Jose Martinez and Tom Seely, we drove off with our 2019 Turbocharged Hyper Red Kia Sportage!!! This is our third Kia and I will NEVER go anywhere else! Great job everyone!!! More
by Sean1969
Employees Worked With
William in Finance, Neddie Burks, Tom Seely, Jose Martinez, Daenen Badie
October 29, 2018
Good customer service Every since 2012,that's when I purchase my Kia Sportage. When it were time for my schedule maintenance brought it in for service had nothing but very Every since 2012,that's when I purchase my Kia Sportage. When it were time for my schedule maintenance brought it in for service had nothing but very good customer service. Workers are very professional, friendly, and knowledgeable. More
by JACKIEPR99
Employees Worked With
Neddie Burks
October 29, 2018
Oil change Sam was very helpful. The man who did my oil change did great. I thank Kia for having the first oil change on them. Thanks again Sam was very helpful. The man who did my oil change did great. I thank Kia for having the first oil change on them. Thanks again More
by lyndsey.digiacomo
Employees Worked With
Sam Jacob
October 28, 2018
John is the bomb! I can’t say enough about John! He was courteous, knowledgeable, honest, and above all else, genuine! He is worth his weight in gold! The wait was shor I can’t say enough about John! He was courteous, knowledgeable, honest, and above all else, genuine! He is worth his weight in gold! The wait was short! Everyone was professional and there was no pressure or surprises! Plus, a lifetime warranty on motor and Powertrain! Do yourself a favor....... ASK FOR JOHN! Mic drop! More
by Joewillwinn
Employees Worked With
John Roney
October 28, 2018
Top Customer Service Prompt, courteous and thorough customer service. They are attentive to your every need especially your time, kept me informed and prices were reasonab Prompt, courteous and thorough customer service. They are attentive to your every need especially your time, kept me informed and prices were reasonable. Thank you More
by deetero1
Employees Worked With
Rich Obacz
October 28, 2018
Time will tell The no haggle price was nice but when we got the van home (having only seen and driven in dusk or evening) we found tires were completely bald. We ask The no haggle price was nice but when we got the van home (having only seen and driven in dusk or evening) we found tires were completely bald. We asked to take our new tires off the van we had just traded in, we were told no. So, not even a week into buying a $15k car with warranties, etc. we were forced to drop $700 on new tires. Thomas shouldn’t sell cars with bald tires- but we are hoping this is the only surprise need for a while. Otherwise, the shopping and buying experience was positive. More
by Rafamom42909
Employees Worked With
Tom Seely, Mary Pasyk
October 25, 2018
Fantastic Customer Service The service Center at Thomas Kia has fantastic customer service. Everything is always explained to me and service is done in a timely manner. The serv The service Center at Thomas Kia has fantastic customer service. Everything is always explained to me and service is done in a timely manner. The service manager Neddie Burks, delivers exceptional service with every visit. More
by Diajanese50
Employees Worked With
Neddie Burks
October 25, 2018
My experience at Kia Every time I come out to Kia to get my car serviced I am treated with the utmost respect. Such friendly staff & wonderful atmosphere. Awesome! Every time I come out to Kia to get my car serviced I am treated with the utmost respect. Such friendly staff & wonderful atmosphere. Awesome! More
by Della1st
Employees Worked With
Neddie Burks, Mohamed Youssef, Allen Kilbury, Rich Obacz
